A:AnswerHello there - This is a great question. Sensor cooking and auto-cooking use differing methods to cook food items in the microwave. Sensor cooking senses a burst of steam that comes from the food item and then determines cooking time and power level based on that information. Auto-cooking, such as auto defrost, determines cooking time and power level based on preset settings and information that you input (such as the food item's weight). We hope this is insightful. If you have any further questions, please reach out to us - we're always glad to help. All the best, Kelsey@GEA
A:AnswerHello- We appreciate you checking with us. The model JEM1072 isn't showing up as a valid model in our system. Please reach out to us directly via a private message on Social Media and provide a photo of your rating plate. Thank you so much! Joyce@GEA
A:AnswerHi there, thanks for reaching out to us. We do not test appliances on inverters so we recommend you check with the inverter manufacturer on whether that device will run an appliance. Next, for the current we suggest making sure to follow the electrical requirements listed on page 5 of the owner's manual. We hope that helps and we're wishing you the best. - Guy@GEA
A:AnswerHi there - Great question! The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. We're so glad you checked! -Mikayla@GEA
A:AnswerHey there, thanks for reaching out. It seems as if you're describing an over-the-range microwave. If so, you'll be pleased to know that all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. If this is not the case, we suggest reaching out to us on social media so that we can best assist you. We hope this helps! - Guy@GEA
A:AnswerHi there,
Thanks so much for reaching out and for your interest in this amazing microwave! We'll be more than happy to answer your question. The recommended clearances for this microwave are 3 inches on each side, 3
inches on the top, and 1 inch in the rear. Hope this helps! Mike@GEA
A:AnswerHello. This model microwave does not offer a hanging kit and cannot be hung below a cabinet. It is designed as a countertop model only. Stay well. Geoff@GEA
A:AnswerHello,
Thanks for asking! We appreciate your interest in this model and we'd love to provide you with an answer. We found that this model cannot be mounted under a cabinet because it is only meant for countertop use. However, GE model JEM3072SHSS does measure 0.7 cu. ft. and can be installed under a cabinet. The correct hanging kit for this microwave is JXA019K. We're glad we could help and if you have any further questions let us know. Take care!
-Sylvia@GEA
A:AnswerHello,
Thank you so much for reaching out. We're happy to answer your question. What is meant by this microwave not having venting capabilities is that this microwave does not have vent fans that will allow it to vent to the outside or recirculate air like over-the-range models. The air clearance is needed for proper circulation so heat can escape. We hope this helps. Mike@GEA
A:AnswerHello, thank you for your question. The net weight of this microwave is 21 lbs. We hope this helps! Please feel free to reach out with any further questions you may have about our appliances. -Chris@GEA
A:AnswerHi Sandy! Thanks for your question. Since this model does not have a hanging kit associated with it, we cannot recommend attempting to hang this unit from the underside of your cabinetry. This model has only been tested and approved for installation on a countertop. We hope this helps and that you're staying safe. -Michael@GEA
A:AnswerHi Christine! Great question! The plug is not flat; rather, it is straight and sticks out approximately 2". We hope this helps! All the best. -Michael@GEA
A:AnswerHi Don, thanks for reaching out to us. We truly appreciate your interest in this fantastic countertop microwave and are happy to answer this for you! This microwave has power output of 700 watts. If you have any additional questions or would like to learn more about the features that it offers you, please don't hesitate to reach back out to us at any time. We are always happy to help! -Eliza@GEA
