“Purchased two of these in January. One is no longer working. How long is the warranty and what is the process?”

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• Hi DMorton524. Thanks for reaching out to us. We're very sorry to hear your microwave quit working! We understand how frustrating this must be and we're happy to help. Our warranty covers your microwave for 1 year from the original date of purchase. We recommend taking advantage of this and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is helpful information to you! - Guy@GEA

  Answered by GE Answers 5 years ago

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• If you bought it in January and it no longer works, you are probably up the creek. Most warranties that I have looked at for small appliances are only about 90 days unless you buy an extended warranty when you pick it up. Call the store and ask them what the procedure is. Lots of luck, have a good day.

  Answered by Anonymous 5 years ago

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