A:Answer Don't buy an LG for that pseudo 10-year warranty. It's purely a marketing gimmick. Our supposed 10-year magnetron went out at 6.5 months, while the full warranty was still in effect. We've been without our microwave for weeks. They drag their feet, promise and then fail to contact you, etc. until most people give up. And if you persist in the protracted process, in the end you must go out and buy another microwave yourself, and hope they reimburse you. Oh, and good luck trying to understand the people on the other end of the phone. As for the 10-year joke, there are all kinds of charges built in to that "warranty" to make it as expensive to repair as it is to buy a new microwave. LG customer service, despite all of their attentive and sympathetic-looking comments on negative reviews, STINKS.
