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GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel

Model:JES1657SMSS
SKU:6237753
Your price for this item is $47.99
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  • Specifications
    Product Height
    12 7/8 inches
    Product Width
    21 3/4 inches
    Product Depth
    17 3/4 inches
    App Compatible
    No
    Microwave Type
    Countertop
    Turntable Diameter
    13 5/8 inches
depth 17 3/4 inches
GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel - Front_Standard
height 12 7/8 inches
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Reviews

Rating 4.3 out of 5 stars with 2843 reviews

Rating by feature

  • Rating 4.5 out of 5 stars

  • Rating 4.6 out of 5 stars

  • Rating 4.3 out of 5 stars

86%would recommend to a friend

Customers are saying

Customers are satisfied with the microwave's user-friendly design, compact size, affordability, and powerful performance. They appreciate the quiet operation and the convenience of sensor cooking. However, some customers have concerns about its durability, with reports of the microwave breaking down within a short period of time. Others have experienced issues with overheating and defective units.

This summary was generated by AI based on customer reviews.

Top Mentions filter

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Works and looks nice/ Foam packing is inadequate

    I was replacing a built in microwave. I decided not to bother with the trim kit. It seems better to have it open for ventilation and just to get to it. My old one was prob close to 18ish years old. They made them taller back then so this one w/ same cubic feet is about 2 inches shorter and the trim kits would have required me to alter the woodwork. Anyway it is fine how it is. The thing is heavy enough it does not slide around when I push the button. So far I have made popcorn which it sensed and popped perfectly with no kernels left unpopped. Very impressive. I also heated some water and made a frozen meal, all perfect. The unit is pretty deep but not as deep as some 1.6 units. Also there is a bump out so it is not that depth all across and I had 21" to play with and had no issues with the cord at all. Finish only has stainless in the trim on the front. The top and sides are black which is fine with me as it's easier to keep clean. the stainless holds fingerprints but it's not hard to wipe off. buttons are not super easy to press but also not as bad as others. button to open it requires a minimum of effort and like I said none of that causes the microwave to slide back. Prob because it's pretty heavy. I'd say it weighs about 35-40lbs. One thing I will mention. GE could put more padding around this thing. It has Styrofoam on top and down the side a few inches and on the bottom up a few inches but nothing much in the middle front back or sides. Also the foam is hard foam and cracks/falls apart easily. The reason I mention this is that the first one was clearly dropped or something. There was a dent in the box. Anyway the front panel was broken off and the ring that makes it turn which is set in on the top of the foam was cracked. The second one was fine but I noticed when removing it from the box the foam cracked. They would do better to use better quality foam that fully covers the entire microwave. I went through chat on best buy to get the replacement. That part worked out fine they ordered me another no charge, but they never marked the first one as being returned. Then I asked for a little discount for my trouble they told me to come back when I got the new one and they would take care of me. When I did they reneged on that offer. Plus I noticed that the old one was not marked returned so it appeared I had two microwaves. So I showed them on the tracking that the old one was returned and they must have pressed the wrong button because now it says it's waiting for them to return it with a completely different ups tracking number. Its weird because Best Buy is the one that issued a pickup w/ UPS in the first place but somehow they never tagged the first correct tracking number to the order. The chat help was no help at all. They told me to ignore it but to me I could be held liable for the other one since it appeared I had never returned it. I did end up going to FB chat for Best Buy and that guy seemed like he was a little more on the ball and said he was going to contact someone to fix it. We will see how long that takes. In the meantime I made sure to save all the emails chats and paperwork.

    Posted by JohnR

  • Rated 5 out of 5 stars

    Really nice microwave

    I personally think GE microwaves are the simplest to operate and the controls just make sense. Has sensor cooking options including dinner plate, reheat, beverage, popcorn, etc which is nice especially for reheating. Has express cooking to start easily by 30 seconds or 1 minute through 6 minutes. The other thing that is really nice with this microwave is after it is done heating, if you don't take stuff out of the microwave it will beep every minute until you take it out. This is hugely helpful in case you are busy and forget you have something in the microwave, I love this GE feature. Nice glass turn table with a lip so if something boils out of the container it helps to keep it from going over the side of the turn table plate. Plenty of capacity, it'll actually fit more than a whole 12 inch frozen pizza in this thing. Overall I highly recommend this microwave.

    Posted by trailblazer15

  • Rated 5 out of 5 stars

    Solid microwave oven; greta value!

    We had a more expensive GE Cafe microwave in the exact same size, but with convection, that died. Never used the convection feature, and I was loathe to spend so much on a replacement. Instead we got this one. Significantly less expensive, and has the exact same microwave features. Actually runs cooler than the older one, too. And is slightly more powerful. Very pleased.

    Posted by MikeDr

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