A:AnswerHi repairorreplace- We suggest our GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven
JVM3160DFCC (Bisque). Check out the Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. We certainly appreciate your loyalty. Enjoy! SUEatGEA
A:AnswerOn low speed the vent fan has a fairly low noise level. It is much noisier when used on the high speed. I have found the low speed to be sufficient for removing steam, etc. when using the stove top.
A:AnswerHi-this is Sue from GE. Thanks for your interest!
This over-the-range microwave with exhaust is not designed to be installed in a box/cubby. It is designed, tested and approved by UL for use over a range. It is not designed, tested or approved by UL for any other use.
We suggest to view our countertop model PEM31SFSS for this application. An optional hanging kit (JXA019K0 is available. You can view the specifications and photos at the following link:
http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=pem31sfss
We hope this model works for you. Thanks for checking with us!
A:AnswerI have the recirculating exhaust. it comes out the top and exits along the openings (crevices) along the body of the microwave. If you use the external exhaust option, you need a vent hole to the outside of the house. Note that the fans are rotated differently for the two options.
Good luck and happy heating.
A:AnswerThe venting of your current unit and this unit are the same. All of our 30" over-the-range microwaves are designed to replace each other. You will need to use the hardware and brackets that come with your new microwave, as they are model-specific. We appreciate you choosing GE Appliances once again!
A:AnswerMine is not open. I think you are missing a plate that fits right behind the door on the main body. I runs the length of the micro from right to left.
A:AnswerHello, that's a great question! We apologize for any confusion. The model is the same, but the extra 4 is an engineering code. For example, if you needed an extra part, searching for the model number that is on your microwave would allow you to see the part breakdown for your specific model. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
A:AnswerYes, and no. The missing 2 is like the generation/variant of the model. I bought one last January, the handle broke off this May/June, I went through a nightmare with Best Buy to replace it with the same model, only to get one that used a different wall mount frame (there are two different ones - it's marked on the box whether the line or the U-shaped frame is inside) and differently positioned cabinet mount holes (my cabinet floor looks like swiss cheese after 3 microwaves). The ne unit also replaced the two incandescent (replaceable with LEDs) surface light bulbs with a halogen bulb that will burn you if you touch the microwave after its been on for a while.
So it's the same functionality and features, but slightly different look and feel. The devil is in the details, unfortunately. Good luck! I hope this information helps save you some headache.
A:AnswerThe hinge side does come off pretty hard. I got mine off without breaking it but I was questioning whether or not it was going to break. It will come off though without breaking though. Just try not to yank on it. Try to pull it with a steady pressure until it comes off.
A:AnswerThis one also, but on this one the vent was facing to the back and because this microwave is sitting on top os a stove, my husband had to turn the vent around to throw the air out, instead of in. Hope this helps
A:AnswerHey there, and thanks for reaching out to us about this over-the-range microwave! We understand your concerns over venting, and are glad to assist. If you do not have a separate exhaust hood, there are still multiple options for venting - you can recirculate, exhaust outside through the top, or exhaust outside through the back. More detailed information is available on these options starting on page 11 of the Installation Instructions. If you need to review those instructions, you can find them on our GE website by searching for the model number and clicking on the product page. If you are planning on recirculating to vent specifically, there would be one cover plate installed on the back of the unit and one over the blower plate on top; we would recommend reviewing the diagrams in the installation instructions regarding this, to ensure venting is not adversely affected. We hope this information is helpful, and are happy to assist with any other concerns or questions. Best wishes! -Sarah@GEA
