Questions & Answers

Q: QuestionA thin card board is attached (right side)inside JVM3160 over the Range MicrowaveI recently bought JVM3160 over the range microwave. I see a thin cardboard is attached at the right side, inside the microwave. May I know what is the use of it.? or should I remove it. I don't see anything in the installation instruction manual.

Asked 9 years ago by AGST.

• A:Answer Hi AGST- This is Sue at GE Appliances. Thanks for your purchase! The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan you use this microwave over the stove without an outside venting system?We do not have an outside venting system in our house. Will this microwave still work for us if we install it over our stove? Thank you.

Asked 11 years ago by Ann.

• A:Answer Yes, you can either vent back into the room or through an external vent. I vented internally. The configuration was easy, hardest part was installing the filter. It took a bit of finesse to remove the panel from the front of the unit.

  Answered 11 years ago by Brian

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Q: QuestionWhich is cheaper - Buy a new magnetron tube or buy a new unit?What is the life expectancy of the magnetron tube in this unit? What is the warranty period? (Model: JVM3161DFWW SKU: 1624523)

Asked 12 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Magnetron priced at time my 11 yr old unit expired was $168.00. BestBuy GE unit was $200.00.

  Answered 12 years ago by GoldenCadillac

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Q: QuestionOld Microwave is GE Model JNM1851SM2ss...will this model match up with installation holesOur old Microwave is GE Model JNM1851SM2ss...will this model match up with current installation holes (in cabinet above microwave

Asked 12 years ago by Anonymous.

• A:Answer Hi -this is Sue from GE. Thanks for your interest in our GE model JVM3160RFSS. We appreciate your loyalty! Our 30" over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth). The height and depth of the models may vary slightly. The top mounting is basically the same. You will need to use the back wall mounting bracket included with the new model as they are similar but not interchangeable. Your model, JNM1851SM2SS was shipped assembled for recirculating (indoor) venting. Model JVM3160RFSS is shipped assembled for outdoor venting. If you choose model JVM3160, you will also need to purchase the optional recirculating charcoal filter JX81L and follow the recirculating venting instructions in the installation guide. You may want to consider model JNM3161RFSS. It is the same model except is shipped assembled for recirculating (indoor) venting. You can view online at: http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=+JNM3161RFSS Thanks for checking with us. Enjoy!

  Answered 12 years ago by GE Answers

  
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Q: Questionhow much does it cost to remove old microwave and install new one,( over the range )

Asked 11 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Beat Buy charge was $120.00 for removal and install.

  Answered 9 years ago by MongoVerified Purchase

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Q: QuestionWill the JVM3160DFWW model fit the same space as my JVM3160DF2WW model

Asked 4 years ago by Slambam.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer The quick answer is that yes, it will fit in the same space. The longer answer is that you're going to have to do some work. I just (10/20/2023) installed a JVM3160DFWW in place of a JVM3160DF2WW that I installed in 2015. I use the outside back exhaust installation method. I was hoping I could use the same wall bracket that came with the DF2WW and top cabinet screw holes that I drilled in 2015 but no. There's only two bracket slots on the lower back of the DFWW instead of the four on the DF2WW and they're in a slightly different position. You have to use the new bracket which means drilling more holes. Instead of three top mounting nuts there are only two on the DFWW. One of the two is almost in the same position as one on the DF2WW but the other isn't close and you'll have to drill another hole in the upper cabinet. I was a little frustrated because I thought I could just remove the DF2WW and drop in the DFWW but that's not the case.

  Answered 2 years ago by JVM3160DF2WWvsJVM3160DFWW

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Q: QuestionI am replacing my 1.5 cu. ft over the range microwave JNM1541DNBB and need to know what model is closest to this item?

Asked 7 years ago by JNM1541DNBB.

• A:Answer Hi - We certainly appreciate your loyalty! Comparable models are GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFBB and GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKBB. These models can be converted for recirculating venting. The Recirculating Charcoal Filter for recirculating venting is included. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB. This models is factory assembled for recirculating so no conversion is required. It also have sensor cooking controls (Automatically adjusts time and power for delicious cooking results) and easy clean, dark gray enamel interior with Steam Clean option. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI need to replace GE Spacemaker XL1400 JVM1440BA, Would this model be a good equivalent or is there another that would be better?

Asked 7 years ago by Lewis.

• A:Answer The JVM3160 model is not a good replacement for the JVM1430 spacemaker microwave. The location of the top bolts is in a different place than the pacemaker (which for us meant that it ran into brackets into our cabinets and was not useable) it is also quite a bit deeper than the spacemaker and will stick out further. Trying to find a good replacement option, it looks like GE doesn't have anything that will work.

  Answered 5 years ago by Hay1

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Q: QuestionAre the sides finished (or what color are they) as it will stick out a bit from my cabinets

Asked 6 years ago by Effie.

• A:Answer If by finished, you mean painted white like the rest of the microwave, then yes :-)

  Answered 6 years ago by JustDave

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Q: QuestionI need to replace my GE Microwave Model # JVM1540DM5WW. Do you currently have a microwave that replaces that model?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi - We offer comparable models: GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFWW and GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKWW. Compare: https://products.geappliances.com/appliance/gea-compare/&sku=JVM6172DKWW&sku=JVM3160DFWW - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We certainly appreciate your loyalty! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI am replacing my 1.4 cu. ft over the range microwave GE SPACEMAKER JVM1440WH04 and need to know what model is closest to this item?

Asked 5 years ago by Dave.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hi Dave - Thanks for reaching out to us! We are sorry to hear your GE Microwave Model # JVM1440WH04 (Dimensions: 16 13/32"H x 29 7/8"W x 15 1/4"D) needs replacing and apologize for any inconvenience this has caused. Actually, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for you existing 30" over-the-range model. A comparable model is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model # JVM3160DFWW (Dimensions: 16 1/2"H x 29 7/8"W x 15 1/4"D). We appreciate your loyalty! Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionLooking to replace a GE Model No. JVM1540SM2SS externally vented over the range microwave. Would like one that will fit and reinstall the same space. Or, one with shorter height, all other dimension, function being similar for ease of installing.

Asked 6 years ago by CMT.

• A:Answer Hi CMT - The overall height is the same on all GE models (16 1/2"H). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. A comparable model is GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS. Take a look at the Quick Specs at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6172SK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionA microwave with a recirculating fan simply means it will vent back into the kitchen and not out a vent to an external location. Correct?

Asked 8 years ago by mike.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Yes, that is correct. This unit can be used with or without outside ventilation.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI am replacing the microwave Spacemaker XL 1400 over the range.Will this one Model: JVM3160DFWW SKU: 1624523 fit in the same space, need any additional accessories for inside venting and have similar features? Do you think I can use old brackets?

Asked 11 years ago by Nick.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Nick - this is Nancy at GE and I am happy to help you. Yes, the JVM3160DFWW would be a great replacement for a current GE over-the-range microwave that you have. You would need to adjust the blower motor to be internally vented and purchase a charcoal filter. The Installation Instructions explain how to adjust the unit for internal venting. You would also need to use the mounting bracket and hardware that comes with the new microwave as they have changed over the years. I hope this helps! Thanks for checking with us!

  Answered 11 years ago by GE Answers

  
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Q: QuestionI have a GE Spacemaker over the range microwave, model JVM1440WH01. My options are to hire a professional to fix it, or find a new one, whichever is cheaper. Space is the issue. Will this model fit my old one?

Asked 7 years ago by RickG.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi RickG- We certainly appreciate your loyalty! It should fit. Model JVM1440WH01 is approximately 29 7/8" wide x 16 13/32" high x 15 1/4" deep. GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFWW is approximately 29 7/8" wide x 16 1/2" high x 15 1/4" deep. Check out the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Thanks for choosing GE. Enjoy! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow much does it cost to remove the old GE mlcrowave and install the above new GE microwave? Can you give an estimate for delivery and installation? The listed price was $199 with free delivery but didn’t list installation cost. Many thanks

Asked 8 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hey Bob, if you are replacing with the same brand, it should be easy. It does take two people, though, and you need to be certain that the holes line up in the cabinet above it. If you have a fan, it comes configured for it. If no fan, you have to change it on the new model. Each manufacturer has its own wall bracket, so GE to GE shouldn't be too tough. If you are not handy, pay the $99 and have a beer while you watch.

  Answered 8 years ago by BeachcomberVerified Purchase

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Q: QuestionDoes this microwave beep as a reminder every 30 seconds after your food is cooked until you open the door?

Asked 9 years ago by Breeee123.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Breeee123 - this is Nancy at GE Appliances and I am happy to help you. This microwave offers the Cooking Complete Reminder to remind you that you have food in the oven. The oven will display “Food is ready” and beep once a minute until you either open the oven door or press the CANCEL/OFF button. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan you turn off the beeping sound?

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing our Over-The-Range Microwaves! The beeps cannot be turned off on this model. Check out our GE® SERIES 1.7 CU. FT. OVER-THE-RANGE MICROWAVE OVEN JVM6172DFWW. This model features a Sound option. Press the Sound pad and choose 0-3 for mute to loud. Thanks for checking with us!

  Answered 10 years ago by GE Answers

  
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Q: QuestionDoes anyone know why the finish is cracking off the front of the microwave door?Bought this microwave a year and a half ago from Best Buy. The handle broke and the finish on the front of the microwave door around the window is cracked, chipped and falling apart.

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes its caused from the heat off the stove to solve this from happing ing the future turn on the fan while cooking for long period's on the cooktop. This will help.

  Answered 10 years ago by steve5424

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