Questions & Answers

Q: QuestionReplacing GE Over the Range Microwave Model # JVM1350WW002. IS there another GE Model that uses the same mounting bracket?

Asked 5 years ago by DC.

• A:Answer I'd have to say there's a good chance of that, especially if it's the same model year as the one you have. But if not, the mounting bracket isn't a deal breaker because they are very easy to swap out.

  Answered 5 years ago by Recommended

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Q: QuestionI want to replace the existing GE microwave (JVM1540) with this GE microwave which is similar. The installation offer comes in two options: one standard and second with “replacement of range hood”. Do I need to replace range hood while replacing?

Asked 5 years ago by Nikita.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer This is what I did and I suggest that you do the same. I called GE customer service and gave them the model number of my existing microwave and asked them what microwave I can replace it. It should be the same measurements. The installation may not be same just like mine because you have to remove the old brackets . Believe me I did it all by myself.

  Answered 5 years ago by Perfect

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Q: QuestionI am interested in this unit to replace existing over the range microwave. Which simplest trim kit should I buy to make it fit into 36" space?

Asked 5 years ago by zhenglg.

• A:Answer Hello zhenglg, Thanks so much for reaching out and for your interest in a GE microwave. We'll be delighted to help you. The trim kit needed to make this model fit into a 36" space is JX36CBB. We hope this helps. Best wishes! Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions and does it require hard wiring?

Asked 5 years ago by Jeanni.

• A:Answer Product Height Info 16 1/2 inches Product Width Info 29 7/8 inches Product Depth Info 15 1/4 inches

  Answered 5 years ago by DLamberthVerified Purchase

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Q: QuestionMy old GE JVM 1541 DN1 IS NO LONGER WORKING I WANT TO REPLACE IT WITH GE JVM 3160FBB WILL THE MOUNTING HOLES LINE UP WITH THE EXSISTING HOLES //

Asked 5 years ago by Smokey.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer This is what I did and I suggest that you do the same. I called GE customer service and gave them the model number of my existing microwave and asked them what microwave I can replace it. It should be the same measurements. The installation may not be same just like mine because you have to remove the old brackets . Believe me I did it all by myself.

  Answered 5 years ago by Perfect

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Q: QuestionI need to replace my old GE microwave oven model#JVM1540DM1BB which is vented to outside. Is this model a good match? Is this model vented to outside?

Asked 5 years ago by Anonymous.

• A:Answer Hi - This model can be set up to vent externally, and will work great as a replacement for your old model JVM1540DM1BB. - Trey@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this get hard wired or plugged in?

Asked 5 years ago by Ted.

• A:Answer Hi Ted, thanks for reaching out! This product requires a three-prong grounded outlet. Product rating is 120 volts AC, 60 Hertz, 15 amps, and 1.70 kilowatts. This product must be connected to a supply circuit of the proper voltage and frequency. Wire size must conform to the requirements of the National Electrical Code or the prevailing local code for this kilowatt rating. The power supply cord and plug should be brought to a separate 15 to 20 ampere branch circuit single grounded outlet. The outlet box should be located in the cabinet above the microwave oven and away from any potential microwave ducting. The outlet box and supply circuit should be installed by a qualified electrician and conform to the National Electrical Code or the prevailing local code. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a JVM1730DM1BB GE microwave and want to replace it with another GE. Witch model matches mot closely today

Asked 5 years ago by Barneybaby.

• A:Answer Hi Barneybaby! Thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. - You can view a nice replacement for your model by searching for this model: JVM6172DKBB. If you don't like the model we suggested, you can also search for similar models: JVM3160DFBB, JVM6175DKBB, PVM9179DKBB. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow much is installation?

Asked 5 years ago by Ed.

• A:Answer self installed which was pretty easy.

  Answered 5 years ago by Hank77

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Q: QuestionMy GE Microwave Model JVM140H002 is responding irraticaly to key pad inputs. Is there a replacement circuit board available?

Asked 5 years ago by Henry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Call GE directly it might be coverd under warranty.

  Answered 5 years ago by KerryJerry

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Q: QuestionHello I am looking to replace a 1991 GE Model J VM130J 001 (Serial No. 925681S) over the range microwave. Will this model work or what models are replacement models for this?

Asked 5 years ago by BC.

• A:Answer Check the dimensions available in the area where the new microwave is to be installed. If there is enough space, it’s likely this unit will be a good replacement.

  Answered 5 years ago by WareVerified Purchase

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Q: QuestionDoes this unit vent from the top if needed.

Asked 5 years ago by Mom.

• A:Answer Hello and thank you for reaching out about this marvelous microwave. We are always happy to help. This model is capable of venting out of the back, top, or recirculating. Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a JVM1759 with an internal exhaust. What do you recommend

Asked 5 years ago by sg.

• A:Answer Hello sg, Thanks for reaching out. We're happy to help you find a replacement. All of our over-the-range microwaves comes with a recirculating charcoal filter kit to allow for recirculating venting. We would recommend JVM3160DFWW as a suitable replacement. We hope this helps. Best wishes -Mike

  Answered 5 years ago by GE Answers

  
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Q: QuestionI just bought a used microwave model JVM 3160DFBB, where can I find a wall mount for it?

Asked 5 years ago by terry.

• A:Answer Hi Terry. The wallmount is screwed in the back of the microwave.

  Answered 5 years ago by mkcc1095

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Q: QuestionI would like to replace my GE micowave JVM1650WB003. It is vented outside. What model would you recommend as a replacement. It needs to be white.

Asked 5 years ago by Anonymous.

• A:Answer We have a JVM3160DFWW GE ... vents outside just fine.

  Answered 5 years ago by 2driverplsVerified Purchase

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Q: QuestionI currently have a GE JVM3160RF3SS, but it died. Will this model replace the same size?

Asked 5 years ago by EK.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I just purchased this model. I certainly hope it does not die.

  Answered 5 years ago by JanetVerified Purchase

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Q: QuestionI need to replace my GE over the range microwave. Sensor convection. Model number JVM1190WY 002. It is 30" wide, 14" deep and 16" high. White color. Please let me know what unit would be best as a replacement.

Asked 5 years ago by 3411.

• A:Answer Hi there - Great question! We're finding that model PVM9179DKWW is a comparable replacement to your current unit. Thanks so much for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWE bought a GE microwave model # JVM3160DF4WW What light bulb goes with it as ours burned out

Asked 5 years ago by karen.

• A:Answer Hi Karen, thanks for reaching out! Pages 15 and 16 in your Owner's Manual offer directions on how to change both the interior and cooktop lights on your microwave. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe just had our microwave installed, but when turning the exhaust fan off, it's really loud and sounds like it doesn't want to stop, Like it is hitting something as it stops. We haven't cooked anything, this is just testing the buttons. Is this normal?

Asked 5 years ago by Angel.

• A:Answer Hello Angel, Thank you for reaching out to us regarding your over the range microwave. We are sorry to hear you are experiencing a loud sound and know this must be frustrating. A fan where the internal components are located will run continuously while the microwave is in operation to constantly circulate the air and cool the working parts. It is normal for the internal fan for the electronics to continue to run for a few seconds after the microwave cycle is complete, even if the door is opened. This fan does not circulate air in the cavity. That being said, if it sounds like the exhaust fan is hitting something this is not a normal sound that we would expect from our microwaves. We would suggest scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm Please feel free to reach out to us over email or social media if you have any further questions. Best wishes - Avery

  Answered 5 years ago by GE Answers

  
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