A:AnswerHello Garfield,
We appreciate you reaching out. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model will fit the same space as your current model. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello,
Thank you for reaching out to us at GE Appliances. We are happy to hear of your interest in this microwave and we are here to help. This microwave color is black. This microwave does appear to be shiny depending on the lighting of the room. For more information about this microwave we would recommend looking under the Key Specs on the product page. We hope this helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHello,
Thank you for your interest in this Over-The-Range Microwave. This is a great question and we are happy to help. This model has a 1 year warranty from the date of the original purchase. This warranty includes Any part of the microwave oven which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor and related service to replace the defective part. For more information about this warranty please view page 27 of the User Manual that can be found here: https://files.bbystatic.com/KsvkoHYUAxz6jdhCHP5SqA%3D%3D/AC290A7E-9E2A-454B-811A-7E2199371C09.pdf. We hope this information helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHi Ironapple! Thanks for reaching out to us. Could you please reach out to us at https://www.geappliances.com/ge/service-and-support/contact.htm with more information about this so we can look into it for you? We look forward to hearing from you. Emily
A:AnswerVenting is up to you, and if you already have an existing vent to the outside. Most "over the range" microwaves give you the option of either venting to your existing exhaust (to the outside), or recirculating the air through the microwaves internal exhaust function. For example, I installed mine in a rental property, with no external vent. Therefore I set it up for the recirculating function.
Hope this answers your question!
A:AnswerHello AMAN - Thank you for putting your trust in GE Appliances all these years. We will be happy to help. Model JVM3160DFWW would make a great replacement for your current microwave. However, the mounting bracket is model specific and cannot be used on a different unit. We apologize for the inconvenience. Please let us know if you have any more questions. - John@GEA
A:AnswerHi there! Thanks for reaching out to us and for your interest in our microwaves. This unit does have the express cook option where you can press 1 for one minute, 2 for two minutes, etc. We hope this helps! Emily
A:AnswerHi Gibby! Thanks for your question. We found that this is normal. This unit has an automatic fan feature, which protects the microwave from too much heat rising from the cooktop below it. It automatically turns on if it senses too much heat. We hope this helps! Emily
A:AnswerI would think you could put the new mounting bracket there, use anchors if needed and long enough screws to make it through the faux wall as well as the drywall behind it. You may need to get your own hardware if the screws provided with the microwave bracket aren’t long enough.
A:AnswerHi HappyFeet. We appreciate you taking the time to reach out. We're very sorry to hear that your microwave won't turn on. We know how vital the microwave is to the home and we're happy to help. For this issue, we would recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is useful information! We're wishing you the best. - Guy@GEA
A:AnswerHello -Thank you for your interest; we are happy to help! If you are replacing a 30" over-the range microwave, this model will work in your current space. If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Olga@GEA
A:AnswerMine had to relocate the cover plate to force the air from the blower motor out the front, as I did not have an outside vent to hook up to either. I did not have to move the blower motor.
A:AnswerHi there - Great question! Yes, this microwave has a glass turntable. The turntable can be turned on/off using the Turntable button. Thanks for considering GE Appliances! -Mikayla@GEA
A:AnswerHello,
Thank you for reaching out to us at GE Appliances. This is a great question and we are happy to help. If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. We would recommend this model PVM9215DFWW as well as this 36" filler kit JX36DWW although it does not have an auto tilt vent at the top it does have external venting. We hope this helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHello Cellina,
Thank you for reaching out to us at GE Appliances. We certainly appreciate your loyalty! The comparable model is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW: https://www.bestbuy.com/site/ge-profile-series-2-2-cu-ft-built-in-microwave-white/5958617.p?skuId=5958617
We suggest to view the Quick Specs at the following link for compatible trim kits and dimensions:https://files.bbystatic.com/6Y3CcukvUw3Q%2BvRvdclByw%3D%3D/5958617_ds.pdf.
While the dimensions are not exact, it can be installed in a 27" or 30" cabinet using a trim kit. For a 27" trim kit look here: https://www.bestbuy.com/site/ge-deluxe-26-9-trim-kit-white-on-white/6083599.p?skuId=6083599
For a 30" trim kit look here: https://www.bestbuy.com/site/ge-deluxe-30-trim-kit-white-on-white/6083601.p?skuId=6083601.
We hope this helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHello and thank you for choosing GE Appliances. We will be happy to help you find a replacement for your microwave. To find the installation dimensions and specifications of the vent location, we would be happy to provide the top template. Please reach out to us at our Contact Us page or social media. Thanks! - John@GEA
