Questions & Answers

Q: Questionnoise levelWhat is the noise level for the venting fan?

Asked 10 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer On low speed the vent fan has a fairly low noise level. It is much noisier when used on the high speed. I have found the low speed to be sufficient for removing steam, etc. when using the stove top.

  Answered 10 years ago by cafelady40

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Q: Questionis there a way to limit the endless timer signal?The timer signal is endless. It will not cease after a reasonable period of time. I have to stop whatever I'm doing wherever I am in the house and go to the kitchen to stop the timer. I would like it to stop by itself after a reasonable period of time, for instance, 30 seconds or 1 minute. Is it possible to change this?

Asked 10 years ago by endless timer.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer There is not a way to change the end signal time length on this product.

  Answered 10 years ago by CommunityAnswer

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Q: QuestionAble to suspend under cabinets?Can this microwave sit in a box/cubby suspended under top cabinets? Box would be custom-made to fit microwave with some room for air flow around it. Thanks so much.

Asked 11 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi-this is Sue from GE. Thanks for your interest! This over-the-range microwave with exhaust is not designed to be installed in a box/cubby. It is designed, tested and approved by UL for use over a range. It is not designed, tested or approved by UL for any other use. We suggest to view our countertop model PEM31SFSS for this application. An optional hanging kit (JXA019K0 is available. You can view the specifications and photos at the following link: http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=pem31sfss We hope this model works for you. Thanks for checking with us!

  Answered 11 years ago by GE Answers

  
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Q: QuestionDoes this microwave have a chrome finish?

Asked 11 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer stainless steel not chrome

  Answered 10 years ago by michael

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Q: QuestionWhere is the air exahust expelled?Where is the air exhaust expelled? Most microwaves have angled vents on top that blow the air out in front of the microwave, but I don't see them on this model (or most GE model pics for that matter).

Asked 11 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer I have the recirculating exhaust. it comes out the top and exits along the openings (crevices) along the body of the microwave. If you use the external exhaust option, you need a vent hole to the outside of the house. Note that the fans are rotated differently for the two options. Good luck and happy heating.

  Answered 8 years ago by gearsVerified Purchase

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Q: QuestionI need to replace an over-the-range GE JVM1870 -- it seems that this will clearly fit in the same opening, but will the exhaust vent (to the outside) also line up? I'm trying to make the switch as easy as possible.

Asked 1 year ago by Mikexw.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer The venting of your current unit and this unit are the same. All of our 30" over-the-range microwaves are designed to replace each other. You will need to use the hardware and brackets that come with your new microwave, as they are model-specific. We appreciate you choosing GE Appliances once again!

  Answered 1 year ago by GE Answers

  
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Q: QuestionI have a GE Spacemaker Model VM239BV. What model replaced this one and is the same size?

Asked 1 year ago by Doppler.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer JVM3160DFCC MICROWAVE

  Answered 1 year ago by efficientattractivemicro

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Q: QuestionI had my microwave since March of this year and just noticed 3 holes on the inside top of microwave. It appears to be designed that way, but not sure. Anyone else notice it in their microwave? Or is this a flaw?

Asked 2 years ago by Cheryl310.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Mine has them as well.

  Answered 2 years ago by CLL217Verified Purchase

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Q: QuestionThis GE is very noisy, is the top near the door (right behind the door, front of microwave) left open or I miss the cover? I could not find the picture from the top and not found the info from the booklet that came with the item.

Asked 2 years ago by Daisy.

• A:Answer Mine is not open. I think you are missing a plate that fits right behind the door on the main body. I runs the length of the micro from right to left.

  Answered 2 years ago by BarbaraaFVerified Purchase

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Q: Questionis the microwave preset to recirculate vent system once taken out of the box?

Asked 2 years ago by kitty.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes

  Answered 2 years ago by Long55Verified Purchase

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Q: QuestionAre there 2 or 3 interior lights inside this unit? My microwave looks somewhat dark inside. There is a grill on the right in the back. I don't know if there's a lamp behind it or not. Thanks.

Asked 2 years ago by Mike.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer There is 1 light bulb that shines through 2 grill-like openings. 1 opening is large, the other opening is small.

  Answered 2 years ago by Massachusetts

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Q: QuestionWhat is the difference in the over range microwave JVM3160DF3WW and JVM3160DFWW?

Asked 2 years ago by Tam.

• A:Answer They are the same

  Answered 2 years ago by CharlesD

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Q: QuestionI only have 12 inches depth. 30 inches width, 16 inches in length. Do you have an over the range microwave that is close to these measurements that will work (stainless steel) ? Thank you

Asked 2 years ago by Steph.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer This GE 1.6 cu. ft. microwave is the appropriate size for that space

  Answered 2 years ago by KathleenJVerified Purchase

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Q: QuestionPlease explain the differences between GE model JVM3160DF4WW which just broke after 3 years with our replacement JVM3160DFWW (the only difference in the model number is the number 4 on the old model between the F and W.). Are there any differences.?

Asked 3 years ago by 718kw.

• A:Answer Hello, that's a great question! We apologize for any confusion. The model is the same, but the extra 4 is an engineering code. For example, if you needed an extra part, searching for the model number that is on your microwave would allow you to see the part breakdown for your specific model. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI am replacing GE model JVM3160DF2BB. Is this the same model even though there is a 2 missing?

Asked 3 years ago by Matt.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes, and no. The missing 2 is like the generation/variant of the model. I bought one last January, the handle broke off this May/June, I went through a nightmare with Best Buy to replace it with the same model, only to get one that used a different wall mount frame (there are two different ones - it's marked on the box whether the line or the U-shaped frame is inside) and differently positioned cabinet mount holes (my cabinet floor looks like swiss cheese after 3 microwaves). The ne unit also replaced the two incandescent (replaceable with LEDs) surface light bulbs with a halogen bulb that will burn you if you touch the microwave after its been on for a while. So it's the same functionality and features, but slightly different look and feel. The devil is in the details, unfortunately. Good luck! I hope this information helps save you some headache.

  Answered 3 years ago by SquarephreakVerified Purchase

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Q: QuestionInstructions for installing charcoal filter says to remove 2 screws, then remove grill. Our microwave only has one screw. I am afraid to force the other side of grill off for fear of cracking it. Has anyone else had this problem? Help!

Asked 3 years ago by JMc55.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer The hinge side does come off pretty hard. I got mine off without breaking it but I was questioning whether or not it was going to break. It will come off though without breaking though. Just try not to yank on it. Try to pull it with a steady pressure until it comes off.

  Answered 3 years ago by rstorms20Verified Purchase

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Q: QuestionIs there a way to mount this microwave over the range without a cabinet to mount it to? In other words, is it possible to just mount it only to the wall?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer No

  Answered 3 years ago by KC9KC9Verified Purchase

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Q: QuestionDoes the vent turn on when using the microwave? I got a sensor microwave from GE and the vent turns on anytime I use the microwave which I don't like. Looking to replace with this one. Thanks.

Asked 3 years ago by Abla.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer This one also, but on this one the vent was facing to the back and because this microwave is sitting on top os a stove, my husband had to turn the vent around to throw the air out, instead of in. Hope this helps

  Answered 3 years ago by RosieVerified Purchase

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Q: QuestionDo I cover the top with a plate so it’s recirculating? I have no exhaust it just hooks to the bottom of my cabinet

Asked 4 years ago by Matt.

• A:Answer Hey there, and thanks for reaching out to us about this over-the-range microwave! We understand your concerns over venting, and are glad to assist. If you do not have a separate exhaust hood, there are still multiple options for venting - you can recirculate, exhaust outside through the top, or exhaust outside through the back. More detailed information is available on these options starting on page 11 of the Installation Instructions. If you need to review those instructions, you can find them on our GE website by searching for the model number and clicking on the product page. If you are planning on recirculating to vent specifically, there would be one cover plate installed on the back of the unit and one over the blower plate on top; we would recommend reviewing the diagrams in the installation instructions regarding this, to ensure venting is not adversely affected. We hope this information is helpful, and are happy to assist with any other concerns or questions. Best wishes! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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