A:AnswerHi Rose - Thanks for reaching out to us! We are sorry to hear your microwave JVM1750EP2ES needs replacing and apologize for any inconvenience this has caused. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi - Thanks for considering GE! The cavity dimensions for Model #JVM175SKSS are 20-11/16"W x 10-5/16"H x 14-3/16"D (Turntable Size 12.8"). A website correction request will be sent to BestBuy. We apologize for any inconvenience this has caused. The cavity dimensions for GE® 1.9 Cu. Ft. Model #JVM7195SKS are 21-15/16"W x 11-5/8"H x 14-9/16"D (Turntable Size 14.2"). On both models, the turntable can be turned off to accommodate larger dishes. Keep in touch at GEAppliances.com. Sue
A:AnswerHi 1Guy - Thanks for reaching out to us and for choosing GE! We are sorry to hear your GE Microwave Model JVM6175DKWW is no longer heating after cooking large dinner, one after another. This is frustrating, we know. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Reset the electronics by unplugging (top cabinet) or by turning off power at the circuit breaker for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the issue and the microwave still won't heat, we recommend contacting service. GE Appliances service techs are well trained and ready to help resolve issues. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Jimmyjet - Thanks for choosing GE Model JVM6175DK3WW and welcome to the family! The power level may be entered or changed immediately after entering the feature time for Cook Time, Time Defrost, Add 30 Sec or Express
Cook. For example, press Cook Time, enter cooking time, press Power Level, select desired power level (5), press Start (Pressing Start is not necessary for Express Cook buttons). Here's the link to the Use and Care Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi MattC - We certainly appreciate your loyalty! All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We apologize for any inconvenience this may cause. Keep in touch at GEAppliances.com. Sue
A:AnswerHello Ann - Thank you for reaching out to us regrading your over-the-range microwave. We are sorry to hear that it stopped working and you have to replace it. We appreciate your loyalty and we are happy to help! Although we no longer make your model, we do have a variety of great new models available. We normally do not suggest an exact replacement because all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). Any of our new models will work in your current space.
Please visit the following link to view our currently available over-the-range microwave ovens in black: https://www.geappliances.com/compare/12473/12483/12407/3467
Thank you for choosing GE Appliances! Olga
A:AnswerHi SofiesMom - Thanks for choosing GE! Model JVM6175SKSS does not have a fingerprint resistant stainless finish. We currently offer GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven Model #: JVM6175YKFS. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi Lony - Thanks for viewing GE! This model is 16 5/16" at the rear so you may need to modify the backsplash a bit to accommodate the mounting bracket. We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175DK_C3.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering GE! The microwave comes equipped with a rear wall bracket for securing the microwave so the microwave itself does not attach to the wall. We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - We'd love to have you in the family! Sue
A:AnswerHi Lola - Thanks for reaching out to us! We are sorry to hear your GE Profile Spacesaver microwave model #JVM1860WF001 is no longer working and apologize for any inconvenience this has caused. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM7195SKSS (Stainless) / JVM7195DKWW (White). All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" model. This makes choosing a replacement microwave easy. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
A:AnswerHi 0521 - Thanks for choosing GE! When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We suggest viewing the Installation guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Paul. Thanks for your question! There are several models that would make for nice replacements! We found one that you may like. The model number is: JVM6172SKSS. If you have other questions or want to shop further, please feel free to reach out to either Home Depot or us. We hope that this helps! Stay safe and healthy.
A:AnswerHi nana - Thanks for considering GE! Yes, all GE over-the-range microwaves have cooktop lighting to illuminate the range or cooktop burners below the microwave. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for choosing GE! We certainly appreciate your loyalty. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM130-003. Model JVM6175EKES is a great choice. Microwave Watts is 1000 so it is more efficient than your previous model (750 Watts). Keep in touch at GEAppliances.com. Sue
A:AnswerHi Nik - Microwave control panels are not generally backlit, including JVM6175SKSS, which means that the lettering on the keypads do not have lighting behind them. Thanks for viewing GE! Sue
A:AnswerHi Sande - We certainly appreciate your loyalty! Model JVM6175DKWW is a great choice (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1430WD002 (Dimensions: 16 13/32 H x 29 7/8 W x 15 1/4 D). Thanks for choosing GE. Enjoy! Sue
