A:AnswerThe Reset Filter light will illuminate after approximately 6 months as a gentle reminder of the need to replace the charcoal filter (if used) and to clean/replace the grease filters. Reset by pushing and holding the pad for a full 3 seconds.
A:AnswerAll of our over-the-range microwaves like the JVM6175SKSS offer a 3 1/4" x 10" duct opening in the same basic location on the back to vent the unit outside. If needed, the unit can also be vented out the top or converted for internal (recirculating) venting using the charcoal filter we include with the microwave.
A:AnswerFor the installation of a replacement over-the-range microwave, we always recommend using the mounting bracket and hardware that will be packaged with the new microwave as it is possible the hardware has changed.
A:AnswerThe closest comparable replacement model in terms of physical dimensions, cubic foot capacity and features is our JVM7195DKBB. This model comes from the factory ready to be vented outside. We do include the instructions and the charcoal filter needed to convert this model to internal (recirculating) venting. We do recommend using the mounting bracket and hardware kit that will be included with the new model.
A:AnswerMost OTR microwave ovens can be configured to discharge kitchen air to the exterior of the house, or re-circulate kitchen air. The installation mat require a different bracket that fits on the wall above the kitchen range. We recently replaced ours and were able to use the existing bracket.
A:AnswerYes. With Total tech product, Best Buy replaced defective product, installed new over the counter microwave oven and hauled away defective oven. No cost for this procedure, Thanks. Good work by installers.
