A:AnswerHello – thanks for reaching out about this over-the-range microwave. When microwave cooking, the microwave door can be opened mid-cycle. However, doing this is harder on the appliance over its life. Using the Start/Pause button or waiting until the timer expires to open the microwave door is the best for the product life. If you’re concerned about the electrical arrangement setup, we recommend consulting a certified electrician. We hope this helps and let us know if we can be of any further assistance. Kind Regards. Lauren@GEA
A:AnswerHello- Thank you for reaching out with your question. We are more than happy to help but we will need some more information. If you could please reach out to us via private message on social media with your model and serial number( or picture of the rating plate), we will be glad to further assist you with this information. Let us know if you have any other questions. Take care! Dianna@GEA
A:AnswerHello- Thank you for reaching out. We want to help but we will need some additional information. If you could please reach out to us on social media with a full model and serial number (or a picture of the rating plate) via private message. We would be happy to assist further. We hope to hear from you soon! Take care! Dianna@GEA
A:AnswerHey - we checked the information for this unit, and there are some changes for the installation between this microwave and your current model. While this newer model would work in the same space as your current unit, the mounting brackets are not the same and the place for the bracket openings might not align. -- We recommend referring to the installation instructions for this unit to learn more about the appropriate installation steps for this microwave. You can find the instructions by looking up the model number (#JVM7195SKSS) on our GE Appliances website and going to the "Owner's Support" section. -- Please know you can also reach out to us on social media if we can assist you further. Have a great one. - Pablo@GEA
A:AnswerThank you for reaching out to us! We highly recommend checking out the PVM9179DRWW over the range microwave! Please note that the dimensions of this unit are slightly different from your current microwave; therefore, we recommend using the mounting hardware that comes with this microwave. We hope this helps, and if you have additional questions, please contact us. All the best – Matthew@GEA
A:AnswerHello. Thanks for checking with us! The mounting requirements are specific to each model. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA
A:AnswerHello, that's a great question! We apologize for any confusion. The model is the same, but the extra 6 is an engineering code. For example, if you needed an extra part, searching for the model number that is on your microwave would allow you to see the part breakdown for your specific model. We hope this helps!-Kianna@GEA
A:AnswerHi - Thank you for your interest in a new GE Appliances microwave. This is a great model to consider as a replacement with respect to capacity and features. As you have discovered our current models fit in a 30" wide opening. You will also need the JX36BSS filler kit to fill in the additional 3" opening on each side of the microwave. Please contact the store directly for pricing information for the products and installation. We wish you all the best! Kind regards - Vikki@GEA
A:AnswerHi - Thank you so much for your interest in a new GE Appliances over-the-range microwave. This model offers a single light to provide lighting for the cooking surface below. We are glad you checked with us. Kind regards - Vikki@GEA
A:AnswerThank you for asking this great question! Depending on the space available, this jnm7196skss should work well as a replacement unit! Please keep in mind that this microwave is roughly 1/4th of an inch deeper than your current unit, as well as 1/10th of an inch shorter. We hope this helps, and if you need any additional information, please reach out to us on social media. All the best – Matthew@GEA
A:AnswerAll I can say is that it is NOT normal for me. Ours is vented from the outside and as far as I can tell, little or no air is coming out from the vent.
A:AnswerHello and thank you for inquiring about this great microwave! We're happy to let you know that the height measurement does include the overhang of the light. 16&1/2" is the total height of the unit. If we can answer any additional questions you have, please come back, and let us know as we're always happy to help. -Kacie@GEA
A:AnswerHey there and thanks for this great question. While these units aren’t exactly the same, they do have the same dimensions and will fit in the same space. If we can help with anything else, please let us know! Thanks for being part of the GE Appliances family. -Gina@GEA
A:AnswerYou can have it installed by BestBuy. They will remove and haul away the old one and will install the new one. It costs a little extra but worth it.
A:AnswerHello - Thanks for reaching out about this microwaves light source. The cooktop lighting uses a three setting (Bright/Night/Off) Halogen light bulb (WB36X10213). The interior lighting uses an incandescent light bulb (WB36X10003). We sure hope this helps! Have a great day. -Shayla@GEA
