A:AnswerThe lights & area underneath get very hot including the area inside the microwave. GE is saying this is normal but I think it needs to be a recall. My last microwave never got this hot. I’m even afraid of a fire. They say don’t leave the light on long. Why is it a nightlight then & what do you do if you’re letting something simmer on the stove for a while….you can’t leave the light on? This is poor quality manufacturing. They need to fix this. They’re going to wait till it causes fires??
A:AnswerHello - this is Nancy at GE and I am happy to help you. Yes, this microwave comes ready to be externally vented through the top of the unit, but can be changed to be vented externally through the back of the unit or internally vented through the top front. I hope this helps! Thanks for checking with us!
A:AnswerHi-this is Sue from GE. We appreciate your interest in our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SFS. You will enjoy the easy to use sensor cooking controls that automatically adjusts time and power.
This model features 1 wire oven rack with 1 rack position.
Thanks for checking with us!
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. This microwave has a "Cooking Complete Reminder". The oven will display "Your Food is Ready" and beep once a minute until you either open the oven door or press the "Cancel/Off" pad. I hope this helps! Thanks for checking with us!
A:AnswerHi-this is Sue from GE Appliances. We certainly appreciate your loyalty! The microwave interior is white. The cooktop halogen bulb is located near the front and center and the turntable can be turned off. The microwave can be converted to recirculating (indoor vent). The vents are located on the top of the unit and will extend beyond the cabinet so there should be no concerns with cabinet damage.The cabinet should be 12" min./13" max deep. See the specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40702.pdf-Thanks for checking with us!
A:AnswerHi CRV-this is Sue from GE. We certainly appreciate your loyalty! This microwave is manufactured globally. Our products are designed by GE engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities can and do change from time to time as we continue to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. We are committed to manufacturing quality appliances for our consumers; therefore, you should not expect to have issues with current models. We encourage you to check the installation instructions included for the proper mounting height above the range and check the owner's manual for the recommended cleaning products. Some detergent based cleaners can cause the plastic parts to crack. Thanks for checking with us!
A:AnswerI have used Best Buy gift cards when I have purchased items online. Just be careful to enter the code from the card on the payment page. If the card doesn't cover the full price, you can add credit card information.
A:AnswerIt comes iwith the unit. We had to accommodate our opening to match the designated screws to attach it. But it worked perfectly and is in place as if it was custom made for that space.
A:AnswerHello - this is Nancy at GE Appliances and I am happy to help you. This microwave is designed to go over a range. All of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66" min. mounting height). The height and depth of the models may vary slightly, but any of our new models could work in your current space. If you are not going to exhaust it to the outside, then you will need to adjust the blower to be internally vented. The mounting plate and brackets come with the microwave. I hope this helps! Thanks for checking with us!
A:AnswerHello - this is Nancy at GE and I am happy to help you. Yes, this microwave is stainless steel. It has a black case. It will match your other stainless steel appliances. I hope this helps! Thanks for checking with us!
A:AnswerSurface light on my brand new GE microwave measures 322 degrees. Here are today’s search results:
A surface light on the bottom of an over-the-range microwave heating to 322°F is dangerously hot and exceeds safety standards for external surfaces. A halogen or incandescent bulb is likely causing this issue.
A temperature this high poses a significant burn and fire hazard. For context, water boils at 212°F, and a surface at 322°F can cause a severe burn on contact.
A:AnswerHi - Yes, the model number for Black Stainless is JVM7195BLTS- GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven. Please contact BestBuy regarding availability of open box. Thanks for choosing GE! SUE@GEA
A:AnswerLike alot of microwaves if you hit 1 it goes for a minute, 2 goes to 2 min, etc. If you press time cook then you can enter a specific time. There's also a 30 second button
A:AnswerHi Rice- This is Sue at GE Appliances. We are excited to hear of your interest! Yes, this model features MyPlate option that allows you to microwave healthy food choices, such as rice, by servings or with sensor. It also has a Steam option. Use the Steam feature to steam certain preprogrammed foods, including rice. For best performance, please use a NordicWare Rice Cooker/Steamer Bowl. You can also view the Owner's Manual for details at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40705-1.pdf- Thanks for checking with us!
