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Hi - Thanks for choosing GE! Chest models have a defrost water drain at the front. Remove the defrost drain cap from the outside and the drain plug inside the cabinet. Place a pan under the drain and sponge excess water from the bottom of the freezer as it collects to prevent overflowing. Here's the link to the Use and Care Manual provided on bestbuy.com: https://files.bbystatic.com/zMjcR68SkWJkrxuK7Q5B4A%3D%3D/e6e948a2-da49-45af-884d-01ab387d0a95.pdf - Keep in touch! Sue
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