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Questions & Answers

Your price for this item is $3,419.99
Page Showing 21-38 of 38 questions
  • QuestionDoes this ice maker not come with a door as some reviews are stating

    Asked by Erin.

    • Answer No you must by the door cover separate.

      Answered by Rxptll1

  • QuestionCan I change door to match my GE Cafe appliances?

    Asked by SheShe.

    • Answer Hi Bobby - Thanks for choosing Cafe! Yes, GE 15" Ice Maker Model UNC15NJII is compatible with the following Cafe Door Kits: CIP75SI (Stainless), CIP75DI (Matte Black), CIP75W2 (Matte White). Explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We're glad to have you in the family! Keep in touch at cafeappliances.com. Sue

      Answered by GE Answers

  • QuestionIs this door reversible?

    Asked by NCBlf.

    • Answer Hi NCBlf - Yes, Model UNC15NJI has reversible hinges. Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionMy Ge ice maker keeps tripping the GFI any suggestions????

    Asked by Txgirl.

    • Answer Hi Txgirl - Thanks for choosing GE. We apologize for any inconvenience this has caused. This if frustrating, we know. GFCI or GFI (ground fault circuit interrupt) devices detect electrical current that may "leak" to the ground, and if that current flow is too high the GFCI “trips” to interrupt the flow of electricity. These are usually installed as wall outlets with a Reset and Test button, but can also be incorporated into a circuit breaker. All appliances have some small amount of current leakage to ground. You will find these GFCI devices on house circuits for 115V or 120V appliances.We work with breaker and outlet manufacturers to ensure nuisance tripping is minimized and will work together to correct your issue. If your appliance causes a AFCI or GFCI outlet or breaker to trip, reset the AFCI/GFCI. If the AFCI/GFCI continues to trip, please schedule a service appointment online at GEAppliances.com/service or call GE Appliance Service at 1-800-GECares (1-800-432-2737); Monday – Friday: 7 a.m. – 10 p.m. ET; Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this is helpful. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionJust was given a GE 15”. Need owners manual To set up.

    Asked by Thirsty.

    • Answer Hi Thirsty - Congratulations on your new Ice Maker Model UNC15NJII! Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000436.pdf - You can also contact us at GEAppliances.com for all your appliance needs. Enjoy! Sue

      Answered by GE Answers

  • QuestionDoes the unit come with a door? Also does the unit keep the ice frozen?

    Asked by Prolog.

    • Answer Hello Prolog - Thank you for your inquiry; we are happy to help! Ice Maker UNC15NJII comes with an unfinished door. Custom Panel and Handle or Stainless Steel Door Accessory is required. The unit will keep the ice frozen. We appreciate your interest! Thanks for checking. Olga

      Answered by GE Answers

  • Questionwhere do you find an installer? I have a existing Scotsman I need replaced. Also who will service this item?

    Asked by rocky51.

    • Answer Hello Rocky51 - Thank you for your interest. We are happy to help! Should you need service, you can schedule an appointment online at: http://geappliances.com/service_and_support/service/ Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. We hope this helps. Olga

      Answered by GE Answers

  • QuestionCan I put a custom door panel on this model?

    Asked by Jack.

    • Answer Yes but quite a hassle. The kit wasn't offered when we bought ours and lazy as we are the metal is still exposed. Ice is a dream. Maybe we will find the kit available somewhere else.

      Answered by Bubbles

  • QuestionWhy is the nugget ice machine cleaner supposed to be ONLY from GE? It's $20 a bottle and in a squirt bottle. No refill bottle is available. Other cleaners for nugget ice makers are safe for many different brands. Is that true for this one as well?

    Asked by sjp.

    • Answer Hi sjp - While we only recommend this cleaner for our Ice Maker 15-Inch - Nugget Ice UNC15NJII, the bottle indicates approved use with any ice machine. Follow the directions in the ice machine Owner's Manual when cleaning the product. Do not follow the instructions on the cleaner bottle. Here's the link to the manual for UNC15NJII: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60744-7.PDF - Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes the scale remover solution need to be special ordered or can one purchase it elsewhere. If so what’s the name of it and what store can I buy it at

    Asked by Kinsey.

    • Answer Hi Kinsey- Thanks for choosing GE! Use only UNC15NJII Gourmet Clear Ice Machine Scale Remover # WX08X42873. It can be purchased through GE Appliances Factory Parts at 1-877-959-8688 or purchase online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/WX08X42873 - View ICE MACHINE - CLEANING MODELS UCC15NJII UNC15NJII: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23410 - Keep in touch! Sue

      Answered by GE Answers

  • QuestionHow loud is this ice maker? I am thinking of placing in our kitchen which is an open floor plan. Thanks

    Asked by Lucky.

    • Answer Hi Lucky- The ice machine is designed for quiet operation but will make some noise during the ice making cycle. You should be pleased with your choice. Thanks for considering GE! SUE@GEA

      Answered by GE Answers

  • Questionplease answer the question with a yes or no - not panel ready - I don't know what panel ready means. Does this icemaker come with a door? yes or no, please If yes - what is the door material/color?

    Asked by DukeLand.

    • Answer Hi DukeLand- The Ice Maker does not come with a finished door panel. A Custom Wood Panel or Stainless Steel panel is required. It is designed for personalization with customer-supplied cabinet-compatible panel and custom handle or optional Stainless Steel Panels (sold separately)- CIP75SS (SS panel with GE Café Series handle), PIP70SS (SS panel with GE Profile™ Series handle), ZIP80SS (SS panel with Monogram Euro handle). Check out the Installation Instructions for complete details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60744-2.pdf - SUE@GEA

      Answered by GE Answers

  • QuestionI don't wish to purchase the unit with any of the optional doors offered. Does it come with a "plain" functioning door that can to be customized?

    Asked by technopeasant.

    • Answer We ordered our ice maker panel ready.

      Answered by Anonymous

  • QuestionDoes the unit come with a stainless door? I’m interested in the nugget ice model,there are no pics of the front like there are of the clear ice model. I need a stainless steel front.

    Asked by Graden.

    • Answer Hi Graden- Yes, the unit is Panel Ready- Designed for personalization with customer-supplied cabinet-compatible panel and custom handle or Stainless Steel Door Accessory (sold separately): CIP75SS (SS panel with GE Café Series handle); PIP70SS (SS panel with GE Profile™ Series handle). Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionWhat size door panel do I order for this ice maker?

    Asked by rango.

    • Answer Great question! This is a universal icemaker, so it has several options to allow it to match you cabinets or your existing GE appliances. It comes with an unfinished door panel, so you would need to have a custom panel made by a cabinet maker; the dimensions you need are on page 12 of the manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60744-2.pdf. If you have existing stainless appliances and want to match them, you can order the stailess door with Profile handle (PIP70SS), Monogram European handle (ZIP80SS ), or Cafe handle(CIP75SS). Thanks for checking! LEDA@GE

      Answered by GE Answers

  • QuestionWhat does it take to install it? Do you hook it to a water line? If yes do the parts come within it? Lastly, does the ice melt and if yes how do you drain the water?

    Asked by RJ.

    • Answer We have not installed our ice maker yet. It needs to be connected to a water source and our contractor is using a non-kink line and we ordered the pump to drain out any excess water. (Recommended by our appliance rep who we have used for years and our contractor). There is a place in back of maker that houses the pump.

      Answered by Anonymous

  • QuestionWhat are the dimensions What is the storage capacity How much ice will it make daily

    Asked by Lar.

    • Answer Hello Lar - The Approximate Product Dimensions (WxHxD) (in.) are 14 7/8 in x 33 7/8 in x 22 3/4 in. This model produces up to 80 pounds of ice per day. It holds 26 pounds of nugget ice and automatically shuts off when the bin is full. -TREY@GEA

      Answered by GE Answers

  • QuestionMy ice maker light says time to clean. How do we go about cleaning it. I already cleaned out all the ice. Light still stays on. Where is the water filter located

    Asked by Kinsey.

    • Answer Hi Kinsey- Thanks for choosing GE! The unit will alert you when it is time to clean the product. On the control panel, the Time To Clean light will glow yellow when it is time to clean the machine. The light will come on after 6 months of use and will remain on until the system is cleaned. Cleaning the ice machine involves adding a solution of scale remover and water (3oz. remover to 1 gallon of water) to the ice machine and continuing to add it as it makes ice. Consult the Owner's Manual for step-by-step directions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60744-5.pdf - Order UNC15 Nugget Ice Machine Cleaner WX08X42872 online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/WX08X42870 - Follow the directions in the ice machine Owner's Manual when cleaning the product. Do not follow the instructions on the cleaner bottle. ICE MACHINE - CLEANING MODELS UCC15NJII UNC15NJII: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23410 - The Ice Maker is not equipped with a filter. We suggest using a water filter on your water inlet line such as GE Appliances Model GXRLQK: https://www.geapplianceparts.com/store/parts/spec/GXRLQ - Keep in touch! Sue

      Answered by GE Answers