Questions & Answers

Q: QuestionWhy isn't there some pics of the inside? This fridge fits just right. But without seeing the insides?

Asked 8 years ago by Rick.

• A:Answer You can see pics of the inside on Amazon. That's what I did before I bought it. For the fridge - the wire racks (2) can be moved. Fridge door has a drawer that holds half dozen eggs - not whole dozen carton. The freezer has one wire rack that can be moved. My only complaint is there is only one temperature dial that controls both the fridge and freezer. I wish there were 2 separate dials. Overall I'm very pleased with it.

  Answered 8 years ago by Pslj25Verified Purchase

  • 
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionPlease provide a picture of the inside. I want to know what the shelves look like before I buy it. I do not like the two-leveled shelf.

Asked 8 years ago by Joe.

• A:Answer Hi Joe- This is Sue at GE Appliances. Thanks for considering our GE® ENERGY STAR® 15.5 Cu. Ft. Top-Freezer Refrigerator GTE16DTHWW! You can view the interior of the refrigerator on our GE Appliances website at the following link: http://products.geappliances.com/appliance/gea-specs/GTE16DTHWW - Also, check out our GE® ENERGY STAR® 15.5 Cu. Ft. Top-Freezer Refrigerator GTE16GTHWW with glass shelves: http://products.geappliances.com/appliance/gea-specs/GTE16GTHWW - Keep in touch!

  Answered 8 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the Freezer Capacity11.6 cubic feet correct, and the Fresh Food Capacity is only 4 cubic feet????

Asked 9 years ago by Anonymous.

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing our GE Top-Freezer Refrigerators! We apologize for error and will send a website correction request to BestBuy. The Fresh Food Capacity is 11.6 cu. ft. and the Freezer Capacity is 3.9 cu. ft. We hope this helps. Thanks for reaching out to us!

  Answered 9 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width of the refrigerator with the door open 90 degrees, please. I have a 30" wide space to fit it into and I want to be sure the door will open enough so the drawers inside will open also. Thanks!

Asked 6 years ago by AmyS.

• A:Answer Hi AmyS - Width with door open 90 Degrees including handle is 30 5/8 in. (28 1/2 in. less door handle). We suggest to view the Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=310415_gte16dth_c2.pdf - Thanks for your interest in GE! Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, I have a space that is approx 30 in depth that I would like to put this in. My plug is on the rear wall and up about 12 inches as normal. Will this unit fit flush with the back wall - thus having some space built into the lower part for the plug?

Asked 8 years ago by Grant.

• A:Answer Hi Grant- Thanks for viewing our GE® ENERGY STAR® 15.5 Cu. Ft. Recessed Handle Top-Freezer Refrigerator GPE16DTHWW! The refrigerator is approximately 29 1/2" deep. (Approximate Product Dimensions (WxHxD) (in.) 28 in x 64 3/4 in x 29 1/2 in.) We recommend the following air clearances: 3/4" Sides, 1" Top, 2" Back. We suggest to view the Quick Specs for all product dimensions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=310414_gpe16dth_c2.pdf - The cord is approximately 5'-6' and comes out from the rear of the refrigerator, about 9" up from the floor and 3 1/2" over from the right as you face the front. Thanks for checking with us! SUE@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan it be used in a garage

Asked 9 years ago by Suzette.

• A:Answer Hello Suzette. This is Lida with GE Appliances. This model should not be placed in a garage unless the garage is temperature controlled. We do not manufacture any model refrigerators specifically designed to work in garages. In fact, if the garage is not temperature controlled, we don't recommend using a refrigerator in the garage. It will not work effectively in very hot or very cold (freezing) temperatures.

  Answered 9 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions of this refrigerator?

Asked 9 years ago by tashagirl.

• A:Answer Hello tashagirl - this is Nancy at GE Appliances and I am happy to help you. The approximate dimensions of this refrigerator are: 64-3/4 in high x 28 in wide x 29-1/2 in deep. I hope this helps! We're glad you checked with us!

  Answered 9 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello, are you able to tell me the age of a fridge that has the model number GTE16DTHCC. It also has a model number of FL737613 on the tag and GTE16DTHMRCC is also listed on the tag. In addition, is this freezer frost free? Thank you.

Asked 10 months ago by Dan.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

Q: QuestionIs the tempered glass shelf exploding while cleaning covered under the 1 year warranty?

Asked 7 years ago by gvandellen.

• A:Answer Hi gvandellen- Thanks for reaching out to us. We are sorry to hear of this unfortunate experience. Sudden temperature changes can cause this. Per the Owner's Manual: Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. For reference, we suggest to view page 9 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60801-1.PDF - We suggest to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondo you take old refrigerator

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

Q: QuestionNo light in freezer??

Asked 7 years ago by Laurie.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

• A:Answer No, there is no light in this freezer, but if you install the optional ice maker IM4LED it adds light to the freezer.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan glass shelves be purchased separately for this unit?

Asked 7 years ago by Cristina.

• A:Answer Hi Cristina- Model GTE16GTHWW is equipped with glass shelves. The glass shelves can be purchased online at https://www.geappliances.com/ge/parts/ - Or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much space/gap is required on backside?

Asked 7 years ago by Huerta.

• A:Answer The recommended clearance for the back of the unit is 2 inches.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere was fabricated?

Asked 8 years ago by Luis.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

• A:Answer Louisville, Kentucky! Even though Haier is the Chinese parent.

  Answered 7 years ago by BradinSJC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionTextured or smooth finish

Asked 8 years ago by Anonymous.

• A:Answer Textured.

  Answered 7 years ago by BradinSJC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat type of finish is on the15.6 Cu. Ft. black refrigerator? Is it smudge proof?

Asked 8 years ago by John.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

• A:Answer Hello John - This model has Textured Rounded Doors which provide a smudge proof, matte black finish. - TREY@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan it use plastic line instead of copper? for the ice maker

Asked 9 years ago by sandra.

• A:Answer Hi Sandra, I am happy to help. We recommend copper, however approved plastic water supply lines are SmartConnect™ Refrigerator Tubing (WX08X10006, WX08X10015 and WX08X10025). I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

  Answered 9 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiononly in white?

Asked 9 years ago by sandra.

• A:Answer Hello Sandra, I am happy to help. This unit comes in white and bisque. Thank you for your interest. Lisa from GE Appliances.

  Answered 9 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this refrigerator noisy?

Asked 9 years ago by SL88.

This question was asked about the related product: GE - 15.6 Cu. Ft. Frost-Free Top-Freezer Refrigerator

• A:Answer Hi SL88- This is Sue at GE Appliances. We are excited to hear of your interest! The normal operation of the refrigerator will cause some sound. You may hear a high-pitched hum or pulsating sound from the new high efficiency compressor while it is operating. To view a short video about normal top freezer refrigerator sounds: https://www.youtube.com/embed/1KbRYkk5rWc?rel=0 - Thanks for reaching out to us!

  Answered 9 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question