1-1 of 1 Answer
Hello- Thank you for your question. The refrigerator doesn't know if the by-pass plug or filter is installed. The by-pass plug basically tricks the refrigerator into thinking there is a filter. If the water comes out with the by-pass and not with the new filter, the issue is most likely the filter. Unless you didn't press in with your glass on the dispenser for a couple minutes to get the air out of the line. We hope this is helpful. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Sorry, there was a problem. Please try again later.
