Questions & Answers

Q: QuestionWhat are the lengths of the handles for the refrigerator & the freezer?…thx

Asked 3 years ago by ILVCOUNTRY.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer Hello - Great question, we'd love to help you. The Freezer handle dimensions are 28.3" long x 1.5" wide. The Fresh Food handle dimensions are 35.5" long x 1.5" wide. We hope this beautiful fridge makes its way into your home! We're always here if you have additional questions. Have a great day. -Shayla@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAre lower door bins and/or filter change light included w/this model?

Asked 3 years ago by HappyWoman.

• A:Answer Yes bins are provided as well as the filter/light.

  Answered 3 years ago by AlexisMVerified Purchase

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Q: QuestionWhat kind of filter is with this ge refrigerator?

Asked 3 years ago by Joy.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss White

• A:Answer Hello - we're more than happy to tell you which filter works for this refrigerator! After checking the unit's specifications, we can confirm that this will use our XWFE filter. You can find it here: https://www.bestbuy.com/site/refrigeration-water-filter-for-select-ge-refrigerators-white/6406504.p?skuId=6406504 -- We hope this answer was helpful. Have a great one. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questiondoes this model have rollers/wheels for easy moving?

Asked 3 years ago by dmc46883.

• A:Answer yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow easy is it to remove/reinstall the handles. We have a 30" door frame- would it fit through door with handles removed?

Asked 3 years ago by Virginia.

• A:Answer To remove handles, you just slide them up and pull (for fridge), or slide to the side and pull (for freezer). It's easy. I think this is sufficient for a 30" clearance as it worked for me. Removing the doors is a bit harder, but not too hard. It requires socket tools and a screw driver.

  Answered 3 years ago by NoMoreFrost

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Q: QuestionImportant question: With this being an internal water dispenser on the left-hand side, will i be able to access it if i can *only* open the left door about 90 degrees due to a wall/door on that side? i cant consider most french door models due to that.

Asked 3 years ago by scottm18.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss White

• A:Answer Sorry I didn't get that Model but the French door, us great with a little space on side of course.

  Answered 3 years ago by Butterfly

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Q: QuestionHow wide is this with both doors open 90 degrees? Our opening is 36", and we have 2" buffer on the left before the door would hit a wall. Would we be able to open the left door enough to access the drawers?

Asked 3 years ago by Emily.

• A:Answer We appreciate you reaching out about this! The width with the doors open at 90 degrees is 40-1/2". Having restricted access to the doors opening will make it harder to access the drawers to their fullest potential. If you have any other questions for us, we will be happy to answer them! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes GE make this size with water and ice?

Asked 3 years ago by Best13.

• A:Answer Yes, the water mechanism is on the inside which I like and it does make ice. It makes alot of ice and noise when the ice goes into the the tray. Otherwise, I'm very pleased with this fridge for an apartment.

  Answered 3 years ago by AlexisMVerified Purchase

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Q: QuestionPlease provide the outside dimensions.

Asked 3 years ago by Rowe.

• A:Answer Hello. We appreciate your interest in this French-Door refrigerator! We know the size of the appliance is important, and we’re glad to advise this model has overall dimensions of 69 7/8” H x 32 ¾” W x 31” D. We also recommend air clearances of 2” in the back, 0.125” on the side and 1” on top for the unit to function properly. We hope this information is helpful. If you have any other questions or concerns, we’re happy to assist any time. Wishing you all the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhat is the depth without doors. Can the doors be removed? the entry to the kitchen is 29 inches wide

Asked 4 years ago by Anonymous.

Q: QuestionI have a new white GE gas range and microwave, and although they look very glossy, they are described as white. Does this high gloss white look different?

Asked 4 years ago by Gunny.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss White

• A:Answer They never delivered this item after lying about the delivery dates twice. Dont deal with Best Buy.

  Answered 3 years ago by xanrgirlVerified Purchase

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Q: QuestionDoes the GE fridge model GWE19JMLES have an inverter?

Asked 4 years ago by Glen.

• A:Answer Hello there - We really appreciate you reaching out to us about this. None of our refrigerators use linear (inverter) compressors. (They all run on reciprocating compressors.) Additionally, we do not test our appliances to run on inverters. You should check with the inverter manufacturer on whether that device will run an appliance. In general, appliances can be used on an auxiliary power generator such as a gas, diesel, or propane powered generator. We do not specifically test our appliances for use on generators such as gas or inverter powered generators. We hope this is insightful! Connect with us again if you have any further questions - we're always glad to help. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the measurement from the floor to the bottom of the fridge doors?

Asked 4 years ago by passperfect.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer Hello- We appreciate your interest and your question. We are happy to help! From the floor to top of freezer it is approximately 26.5" inches. If you have any additional questions, please let us know. We are here to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat’s allowance needed for plumbing for back of ge counter depths refrigerator. Do you have diagrams because my counter depth stick out way too much due rot water piping in back

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel

• A:Answer Hi there, we appreciate you reaching out to us. This refrigerator requires 2" of depth in the back. In addition, you can find CAD files for this unit on its product page on our site. We hope this information is found useful to you and we're wishing you the absolute best. You'd make a great addition to our GEA family! - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the height of the back of the frig without the hinges? I have 69" space for the back 4-5" of space and want to make sure it fits before ordering and waiting 6 weeks. Thank you!

Asked 4 years ago by hiker1.

• A:Answer Hi - Thank you for your interest in this beautiful GE refrigerator. The height to the top of the case is 68 5/8". We do recommend 1"clearance at the top for ease of installation and airflow. We hope this helps. Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs GE french door refrigerator model GWE19JYLFS fingerprint resistant?

Asked 4 years ago by DanC.

• A:Answer I would the description under Features is accurate: Fingerprint Resistant Stainless Easily wipe away smudges and fingerprints for a look that's always sparkling clean After installation today I wiped with a slightly damp cloth and all the smudges came right off. MUCH easier than “traditional” Stainless.

  Answered 3 years ago by momzu

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Q: QuestionIs this refrigerator available at Best Buy at Whitehall, Pa?

Asked 4 years ago by Mitt.

Q: QuestionHi! I'm purchasing this refrigerator to replace an old one. Do you guys can pick up the old refrigerator? If yes, is there any additional cost? What about an expedite fee?

Asked 4 years ago by OldRefrigerator.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High Gloss White

• A:Answer Hi there, we appreciate you choosing GE Appliances! For the best help with these questions, we suggest contacting your local Best Buy directly. All the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow do you see what the actual temperature is on this model? I see the factory setting temperature but I'm not sure how to get the actual temperature of the refrigerator

Asked 4 years ago by janeI.

• A:Answer Hi there, Thanks so much for reaching out. We're happy to help! The display does not have the ability to show the real-time "actual " temperature. The best way to measure temperature is to place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning the normal temperature range should be between 34-42 degrees Fahrenheit in the refrigerator section and between -5 and +8 degrees Fahrenheit in the freezer section for self-defrosting models, and 5 to 7 degrees for non self-defrosting models. Let us know if you have other questions! Mike@GEA

  Answered 4 years ago by GE Answers

  
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