A:AnswerHi Fishermen - Thanks for your interest in GE! Microwaves are manufactured globally. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Check out Made in America: https://www.geappliances.com/ge/usa/ - Keep in touch! Sue
A:AnswerHello - Thank you for reaching out to us regarding your microwave. We are sorry to hear of the difficulty you are experiencing and we are glad to assist. This microwave model has a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” We hope that this helped. Thanks for checking. Olga
A:AnswerHello Charlie - Thank you for your interest; we are glad to assist. The microwave JES2051SNSS is a countertop only model. It is not approved or designed for a built-in installation. There is not a compatible trim kit available for this model. Thanks for checking. Olga
A:AnswerHello Ricardo - Thanks for your question; we are glad to assist. Our countertop and over-the-range microwaves require a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.
Over-the-range models should be on a dedicated circuit. We hope this information helps. Thanks for checking. Olga
A:AnswerHello rrllee20000006 - We appreciate you reaching out to us regrading your microwave and we are glad to assist. This model has the Sound Level control feature. You can press the Beeper
Volume pad to choose 0–3 for mute to loud. We hope this information is helpful Olga
A:AnswerHi there,
We are finding that the new model you're inquiring about is not able to be built in and therefore you would not be able to use a trim kit to make it so. We apologize for any inconveniences. However, we did happen to find another countertop microwave with similar dimensions to your old unit. You can take a look at it here: https://products.geappliances.com/appliance/gea-specs/PEB9159SJSS - Trim kits are model specific so if you were to purchase this new microwave, you would also need to purchase the trim kit associated with it as well. We hope that this helped! Thank you very much for your question. -Michael
A:AnswerSorry, you are struggling with power selection. First, press on Time Cook, and chose time (let's say, 3 min). The next step, press on Power Level and you can chose 1 to 10. Then, press Start. Good luck!
A:AnswerHello MimiSue. Please visit the following link to view the instructions provided on page 12 of owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40582-1.pdf
Thanks fro checking. Olga
A:AnswerHi Andy - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven
JES2051SNSS is intended for countertop use. This model is not compatible with a built-in trim kit. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue
A:AnswerHi TuscanDon - All service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. A comparable model is GE Profile™ 2.2 Cu. Ft. Countertop Sensor Microwave Oven
PES7227SLSS. If installed in a cabinet with a trim kit, we suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227ANDD. GE® Required 27" Built-In Trim Kit JX7227BLTS and GE® Required 30" Built-In Trim Kit JX7230BLTS sold separately. See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerHi Monty - The Electrical Input - 120V Amperage is 13.9. Electrical Input - 120V Watts is 1650. Our countertop microwaves require a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. Thanks for choosing GE! -Emelea
A:AnswerHi Syed - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven
JES2051SNSS is intended for countertop use. This model is not compatible with a trim kit. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. See Quick Specs at the following link for details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerThis microwave is a model #JES2051SNSS is for countertop use. GE Customer service can help with other microwave models to be "Built in". They are very helpful.
A:AnswerHi LLM - Thanks for reaching out to us regarding your microwave. If the microwave runs but is not heating, it could be one of many components. Make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. Try a reset by unplugging for 30 seconds or so. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to an internal high voltage capacitor (can hold a high voltage charge even after it has been unplugged). Special equipment is generally needed to make a diagnosis. If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. For service, please schedule an appointment at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737). We apologize for any inconvenience. Keep in touch! Sue
A:AnswerHi Craigster - Thanks for choosing GE! GE® Countertop Microwave Oven JES2051DNWW is intended for countertop use. This model is not compatible with a trim kit. Select GE Appliance microwaves are Built-In Ready. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW. This model is compatible with GE® Required 30" Built-In Trim Kit JX7230DLWW and GE® Required 27" Built-In Trim Kit JX7227DLWW. See Quick Specs document for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerHi there,
Through our research, we are finding that this model may be the best fit for a replacement: https://products.geappliances.com/appliance/gea-specs/PEB9159SJSS - As far as trim kits go though, they are almost always model specific. The model we offered does come with its own trim kits that you can purchase should you want to. We hope that this helped! Thank you very much for your question. -MS
A:AnswerHi Richard,
Based on what we are seeing, this model does not have a required nor an optional trim kit available. If a trim kit is not offered, you are not able to convert this countertop model into a built in. It is strictly for countertop installation. We apologize for any inconveniences. We thank you for the question, though. We hope that you find a microwave that best suits your needs. -MS
A:AnswerHi Emma - GE® 2.0 Cu. Ft. Capacity Countertop Microwave Oven JES2051SNSS is intended for countertop use only. This model is not compatible with a trim kit. Select GE Appliance microwaves are Built-In Ready. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227ANDD. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. we suggest to view the Quick Specs for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - View BUILT-IN MICROWAVE OVENS: https://products.geappliances.com/appliance/gea-category/microwave-ovens?TYPE=Built-In -
Keep in touch at GEAppliances.com - Sue
A:AnswerTry Sharp Customer Service 1st to see if they have a replacement for their discontinued model. This model GE #JES2051SNSS. is for countertop use. If you would to purchase a GE, Contact GE Customer Service. They are very helpful. GE microwaves are not compatible with other brand microwaves & vise versa. Just like mixing any to different companies like Chevrolet & Toyota.
A:AnswerHello DessertLady - Thank you for your interest in GE Appliances. Due to airflow and heat requirements, as well as the continuing development of the appearance of our microwaves, new microwaves will not retrofit previously used trim kits. Model JES2051SNSS does not have a compatible trim kit available and is not recommended for built in usage. Thank you for reaching out. We are always happy to help. - John
