Questions & Answers

Q: QuestionI have solved my lost sock problem. Socks have dropped between the drum and the washer wall. Is there an easy way to retrieve my lost socks.

Asked 2 years ago by Shaggy.

Q: Question“Hi, does this machine use a Standard 120V prong, or is a different one needed. Thank you.”

Asked 2 years ago by Ann.

Q: QuestionCan you use this unit from a wheelchair?

Asked 2 years ago by Lynn.

• A:Answer No

  Answered 2 years ago by DulceGVerified Purchase

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Q: QuestionHow much to haul away my old washer dryer?

Asked 2 years ago by Anonymous.

Q: QuestionI like this unit, but, I need for an apartment that does not have a vent. Do you have, or is this unit dryer ventless? Thank you.

Asked 2 years ago by Bique.

• A:Answer No, it is not ventless.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionRE: 24 in laundry washer/dryer combo, model GUD24ESSMWW. I was told that consumers of this product have experienced torn clothing from the agitator, washing basket design. Is this an accurate complaint? Thank You.

Asked 2 years ago by moonshine.

• A:Answer Not for me. No damage of clothes. I make sure not to overstuff the machine.

  Answered 2 years ago by Happy

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Q: Questionwhat is the gallon capacity of the washer?

Asked 2 years ago by Anonymous.

• A:Answer Google search 2.3 cu ft. to 17.205 us gal.

  Answered 2 years ago by GlenOaksVerified Purchase

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Q: QuestionLooking at stacked washer/dryer electric, GUD24ESSMWW. Can the dryer be vented from the right side as wel as the back of the unit?

Asked 2 years ago by Doug.

• A:Answer This unit is a rear vent only

  Answered 2 years ago by MattWVerified Purchase

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Q: QuestionHi, does this model only need one power outlet? My laundry closet only has one dryer 4-prong outlet. Will this model work?

Asked 2 years ago by Poweroutlet.

• A:Answer Yes just one outlet!

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the machine vibrate significantly while it is running? Especially during the spin cycle? Our apartment is on a third floor and we have to replace a front loader that vibrates the entire building during the spin cycle. Would this be a good option?

Asked 3 years ago by Adam.

• A:Answer My machine does vibrate at all.

  Answered 2 years ago by Happy

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Q: QuestionI am attempting to side vent the dryer. Unfortunately, the top flange in the elbow is positioned for back venting. When I try to adjust elbow for side venting, it is not possible to get a 90 degree bend because the top flange in the elbow is fixed, Help

Asked 3 years ago by BillG.

Q: QuestionI just mived into barand new unit with one of these inside unit . It is brand new itself..once load is put into dryer on any setting press start and it will run for 5 to 10 seconds and then stop.

Asked 3 years ago by Darren.

• A:Answer Our unit is about 2 months old and so far have not encountered the issue you mention. Once loaded, we press start and dryer cycle will continue until load is dry.

  Answered 3 years ago by GraceVerified Purchase

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Q: QuestionIs this unit ventless?

Asked 3 years ago by Ron.

• A:Answer This unit is not ventless it requires outside venting (preferred)or at least a indoor venting kit.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondoes this washer dryer combo unit requiere ventilation or can it be installed anywhere?

Asked 3 years ago by shawna.

• A:Answer They require the same requirements as bigger units. If you don’t have a vent out they make a unit for the inside. These are great unit for apartments or condo.

  Answered 3 years ago by JimwVerified Purchase

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Q: QuestionWill my existing 220 line be sufficient to power this unit?

Asked 3 years ago by Pwest.

• A:Answer Yes

  Answered 3 years ago by JimwVerified Purchase

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Q: QuestionWhat is the depth of this unit? I need something that is less than 30" in depth.

Asked 3 years ago by Chrissy.

• A:Answer The depth is 27 3/8 inches but when you install it won’t fit in that space you need little more space bc the vent needs extra space. So I can’t close my laundry space door, I have same size of your 30 inches depth.

  Answered 2 years ago by GlenOaksVerified Purchase

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Q: QuestionHi. can this unit be transported laying down on side or back or slightly propped up? Need to transport in my pickup.

Asked 3 years ago by YolandaandrichardA.

• A:Answer You probably can, but it's most likely not recommended.

  Answered 3 years ago by gmanVerified Purchase

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Q: QuestionFor GE Model GUD24ESSMWW (the combined Laundry Center). Does its given 27 3/8 "depth, accounts for the 4" semi rigid dryer vent that needs to be add to the back for outside venting? Do u recommend for it for my laundry closet dimensions of only 31"D?

Asked 3 years ago by Maria.

• A:Answer No, the unit's depth does not consider the dryer vent nor water lines feeding it. There is an option to connect the dryer hose through the side of the unit, if you have good space to the sides. I think that 31" is good enough if all other dimensions fit the space you need it in, but check with a pro!

  Answered 3 years ago by gmanVerified Purchase

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Q: QuestionWhat does "open box" mean?

Asked 3 years ago by Dale.

• A:Answer An item purchased and delivered and the customer has a change of mind and rejects the item. It goes back to the store and becomes an open box item. The price is reduced and is back on sale. I believe the warranty is gone.

  Answered 3 years ago by AnonymousVerified Purchase

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