“We just got this new unit installed yesterday. The dryer is working fine, but the washer does not turn on. It does not light up when I turn the washer cycle knob.”
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Hello Sara. Thank you for reaching out to us regarding your washer/dryer unit. We are sorry to hear that the washer will not start and we are glad to assist. Please make sure it is getting power and the water supply is turned on. If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We apologize for any inconvenience it has caused. Olga
Sorry, there was a problem. Please try again later.Make sure the washer is plugged into the dryer and the dryer into the wall outlet, then set the wash cycle, press the start button and wait a few minutes for the washer to start. If that does not work you may have to call for service.
Sorry, there was a problem. Please try again later.