Questions & Answers

Q: QuestionDoes the dryer have a window?

• A:Answer No, the dryer does not have a window.

Q: QuestionWhere is the exhaust vent located on the dryer?

• A:Answer The exhaust vent is located on the left side of the dryer.

Q: QuestionHow many wash cycles does this GE laundry center have?

• A:Answer This GE laundry center has 11 wash cycles.

Q: QuestionDoes the washer have a built-in water heater?

• A:Answer Yes, this unit has an integrated water heater.

Q: QuestionWhat is the maximum spin speed for the washer?

• A:Answer The maximum spin speed for the washer is 830 revolutions per minute.

Q: QuestionThe closet depth that I want to install this unit is 27 1/2". When factoring in the unit depth (27.375), water supply lines, drain hose and the vent, will this unit fit in my closet. It appears the unit can vent out either side, but can the other lines?

Asked 7 years ago by Jon.

• A:Answer We were pleasantly surprised that the back of the washing machine is indented, allowing for more space than you would think. We were very constrained to a small space. The lines come off the back, but are actually on top of the back of the washer. Our water lines are on the right side of the washer and the hoses connected without a problem. I don't know the positioning of your dryer vent and water lines. but this fit well in an area where we had very limited space. stop by the store and take a look at the back of the machine and you will get a better sense. Not seeing your closet, there are no guarantees, but If any unit will fit, this is the one.

  Answered 7 years ago by Pepe17Verified Purchase

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Q: QuestionDoes the washer/dryer notify/alert when the cycle is completed?

Asked 6 years ago by Ebby.

• A:Answer This combo washer/dryer does not have an alert to let you know when the cycle is complete.

  Answered 6 years ago by RichardVerified Purchase

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Q: QuestionWill it be installed in my house and my old one taken away?

Asked 6 years ago by Patti.

• A:Answer We paid a little extra (I think maybe $20 or so) to have them take the old ones away. We did not pay for installation as it was included in the price but we did have to pay extra for a few of the items they needed to install it. I believe it was less than $100 for the extra items but that may vary depending on the unit you choose I would imagine.

  Answered 6 years ago by BrickwallVerified Purchase

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Q: QuestionCould I do a queen sheet set in 1 wash? How many towels at once? How many pairs of jeans? Also, I hear complaints of noise. Is is so loud it couldn't be used in a closet (w door closed) in the same bedroom as a sleeping baby? Tx!

Asked 6 years ago by BrownstoneGirl.

• A:Answer You can wash a set of thin micro fiber sheets OR three towels OR maybe two and a half pair of jeans in one load. Mine is in the kitchen and I can't hear the TV in the next room. So yes, it's very loud. I've had to have them come back 3 times because it wasn't properly installed. I'm not happy at all and I'm returning mine.

  Answered 6 years ago by MicheleVerified Purchase

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Q: Questionwhat additional cords or things do i need to buy for installation?

Asked 7 years ago by lele.

• A:Answer Hi Lele- Inlet Fill Hoses are included. You will need to supply UL rated 120/240V, 30A power cord with 3 or 4 prongs. Identify the plug type as per the house receptacle before purchasing power cord. You will also need 4” dia., UL-listed flexible metal duct for exhaust. See page 8 of the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionThis unit appears in a search for units that are compatible with a smart home. However, there is no information in this listing suggesting that this is the case. Exactly how is this unit compatible with Amazon Alexa or Google Home?

Asked 7 years ago by Rich.

• A:Answer Hi Rich- WiFi Connect with ConnectPlus Module PBX10W00Y0 (sold separately) allows you to monitor cycle status and time remaining for the washer only; it does not allow for remote operation of the washer (Check washer cycle usage data. Receive an alert when a cycle is finished. Receive an alert when damp clothes remain in the washer for 30 minutes. Provides service updates and diagnostics.) You cannot monitor or control the dryer. Set-up through the Laundry - GE Appliances app (Google Play or Apple App Store). Thanks for considering GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhere is the vent for the dryer? Center back or off center? At what height from floor? How much room is needed from back wall to back of unit?

Asked 7 years ago by vetcarl.

• A:Answer The centerpoint of the left-side vent (when facing unit) is: ◦37" from the floor. ◦6.5 from the rear edge of the unit. The centerpoint of the right-side vent (when facing unit) is: ◦6.5" from rear of unit. ◦17" from dryer front (20½" from washer front). ◦6.1" from dryer top (measured on side panel).

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat is the width of this unit

Asked 7 years ago by Helena.

• A:Answer The width is 23.8 inches.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDimensions please: H, W, D Also, what amount of clearance is needed?

Asked 3 years ago by Laundryroomfix.

• A:Answer This is a great question and we appreciate you taking the time to ask! The dimensions of this washer/dryer is 74-7/8" x 23-3/4" x 27-3/8" (HxWxD). This model needs 0" clearance around the sides and back and 1" clearance at the top. We hope this helps! If you have any other questions we can help with, please let us know. We're here for you! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the drain hose included? If not, what size do I need?

Asked 5 years ago by Anonymous.

• A:Answer yes it is included. What is not include is the hoses for cold and hot water and a metal pipe that you need for the dryer, however for $80 they sell a kit with this and paying for that the delivery and installation is free

  Answered 5 years ago by JavierDVerified Purchase

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Q: QuestionDoes anyone know the "reach in height" of the dryer? My mom is short/elderly and the ability to reach in without a step is required.

Asked 6 years ago by JimW.

• A:Answer My wire is 5'4' and has know problem reaching the dryer.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionCan you please provide info on the time of each washing cycle? i cannot find any specifications on the washing cycles' length in the manual.

Asked 5 years ago by vaye.

• A:Answer Hi vaye - We truly appreciate you choosing this unitized washer and dryer for your home and are happy to tell you more about the washer cycle times! These are approximate run times and do not include the time it takes to fill or drain. The Whites/Colors/Bulky cycles will take 19-34 minutes, Casuals cycle will take 13-22 minutes, and Delicates/Speed Wash cycles will take 11-14 minutes. With any of these first cycles listed, using the fabric softener option will add 3.5 minutes to the cycle. Lastly, Drain & Spin will take 8 minutes and PreSoak will add 3 minutes of agitation then 12 minutes of soaking followed by the selected wash cycle. We hope that this information is helpful for you! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I get the back measurements for the dryer vent and hoses

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for your interest in GE Unitized Spacemaker® 2.3 cu. ft. Capacity Washer with Stainless Steel Basket and 4.4 cu. ft. Capacity Electric Dryer GUD24ESSMWW! The centerpoint of the left-side vent (when facing unit) is: ◦37" from the floor; ◦6.5 from the rear edge of the unit. The centerpoint of the right-side vent (when facing unit) is: ◦6.5" from rear of unit; ◦17" from dryer front (20½" from washer front); ◦6.1" from dryer top (measured on side panel). We suggest viewing the Installation Guide at the following link for all product dimensions and clearance requirements: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - We hope this is helpful. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow to add soap

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for choosing GE! Loosely add items and then add detergent directly to the wash basket. Place detergent packets (pods) in the bottom of the wash basket before adding clothes. See pages 6 and 11 of the Owner's Manual "Getting started": https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-3.pdf - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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