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Hello, Thanks so much for reaching out. We're happy to answer your question! We're sorry to hear that your towels are coming out damp. We can surely understand the annoyance. When using the drying, you can use the Add Dry Time arrows to increase the amount of time needed. Alternatively, we would also recommend lightening the load some as there could be too many items in the dryer. Hope this helps! Mike@GEA
Sorry, there was a problem. Please try again later.Use the normal cycle and increase the dryer heat. You do that with the arrows. Put them on Max spin, again with the arrows. Don’t over stuff the machine. Give towels a little room. I was drying everything twice until I realized the machine auto dries and then I changed the temps.
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