Questions & Answers

Name: GE - 20.8 Cu. Ft. Top-Freezer Refrigerator
Brand: GE
SKU: 5796719
Price: 819.99 USD
Rating: 4.5 (210 reviews)

GE - 20.8 Cu. Ft. Top-Freezer Refrigerator

Model:: GTS21FGKWW; |
SKU:: 5796719

User rating, 4.5 out of 5 stars with 210 reviews.

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QuestionHow do you adjust the height of the front wheel to go down to level the refrigerator
Asked 6 years ago by JB.
- Answer Hi JB, If you take a look at pg. 9 of the installation instructions of this unit you will find a section titled "Rollers and Leveling Legs." There, you should be able to read about how to level your refrigerator. You can take a look at that document here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60780-4.pdf - Thank you very much for your question. We hope that this helped! -MS
  Answered 6 years ago by GE Answers
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Questionfreezer section is working perfect, but refrigerator section won't cool? fridge was set up properly & allowed 24 hours to stabilize before powering on. fridge section was cool for first 2 weeks, but now won't cool down below 55F (even at coldest setting
Asked 6 years ago by jmichael.
- Answer Try a power cycle restart, if that doesn’t work call GE if still under warranty.
  Answered 6 years ago by JBrunsch
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Questiondoes this model have wheels on the bottom? thank you
Asked 8 years ago by jd456.
This question was asked about the related product: GE - 20.8 Cu. Ft. Top-Freezer Refrigerator
- Answer just bought one for the garage. it has wheels
  Answered 8 years ago by Dad456
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QuestionPurchased gts21fgkbww refrigerator setting up , freezer is freezing fine but refrigerated section is not getting cold. It’s been almost 24 hours, how show I set controls to get fridge cooler
Asked 7 years ago by Thomasj4405.
- Answer Good luck. In the 6 months I've had mine, it never got all that cold unless I turned it all the way up, which froze the veggies I had in the produce bin. It seems to have two temps- kinda cool and freezing. So milk is never all that cold and meat doesn't last very long. I'm on the site now because mine just stopped working tonight without warning. Just. Stopped. Bought it 6 months ago. If I were you, I'd return it now rather than later. Get something that works and lasts.
  Answered 7 years ago by Fridgeproblems
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QuestionWhat does manual defrost mean? If it's frost free why do I have to manually defrost it?
Asked 8 years ago by Kittie.
- Answer Hi Kittie- This is Sue at GE Appliances. Thanks for viewing our GE® 20.8 Cu. Ft. Top-Freezer Refrigerator GTS21FGKWW! The refrigerator is Frost-Free. Frost free refrigerators defrost automatically so you do not need to manually defrost. A website correction request will be sent to BestBuy. We apologize for any confusion. Thanks for reaching out to us!
  Answered 8 years ago by GE Answers
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Questions & Answers

GE - 20.8 Cu. Ft. Top-Freezer Refrigerator

Q: QuestionHow do you adjust the height of the front wheel to go down to level the refrigerator

Q: Questionfreezer section is working perfect, but refrigerator section won't cool? fridge was set up properly & allowed 24 hours to stabilize before powering on. fridge section was cool for first 2 weeks, but now won't cool down below 55F (even at coldest setting

Q: Questiondoes this model have wheels on the bottom? thank you

Q: QuestionPurchased gts21fgkbww refrigerator setting up , freezer is freezing fine but refrigerated section is not getting cold. It’s been almost 24 hours, how show I set controls to get fridge cooler

Q: QuestionWhat does manual defrost mean? If it's frost free why do I have to manually defrost it?

QuestionHow do you adjust the height of the front wheel to go down to level the refrigerator

Questionfreezer section is working perfect, but refrigerator section won't cool? fridge was set up properly & allowed 24 hours to stabilize before powering on. fridge section was cool for first 2 weeks, but now won't cool down below 55F (even at coldest setting

Questiondoes this model have wheels on the bottom? thank you

QuestionPurchased gts21fgkbww refrigerator setting up , freezer is freezing fine but refrigerated section is not getting cold. It’s been almost 24 hours, how show I set controls to get fridge cooler

QuestionWhat does manual defrost mean? If it's frost free why do I have to manually defrost it?