“How do I change the temperature? Is there a way to shut the alarm on the freezer? How do I shut the light off? Is it normal that it's really difficult to open the freezer door? Is it because it's brand new or is there a different reason? Thank you :)”
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Hello LovetoBake, All great questions! We're thank you for choosing GE Appliances, and it would be our pleasure to help you with your freezer. We found that in order to change the temperature, use the control panel on the front of the freezer. Simply press "+" to increase the temperature, and "-" to decrease the temperature. This information can be found on page 6 of your owner's manual. On this same page, you can find how to silence the alarm on the freezer, but there is not a way to permanently turn this feature off. If it is the LED light that you are trying to turn off, we recommend pressing "Alarm Reset" on the control panel. Next, press the "+ " and "-" sign while holding "Control Lock" at the same time for 5 seconds. Your model may still be in Demo mode, and this will turn this setting off. It is completely normal for a new freezer to be a bit stiff upon purchase. If it is too difficult to open, we recommend rubbing paraffin wax on the hinge side of the door. Paraffin wax is used for canning purposes and can be purchased at most grocery stores. For reference, we have provided a link to the owner's manual below. (Page 6 for control panel and page 13 for troubleshooting tips) https://files.bbystatic.com/txtNJQGUSOgFjg8mrguScw%3D%3D/B01BA43C-9BDD-426C-90CF-81DE38C9AA6A.pdf We hope you are enjoying your new freezer! It's been a pleasure assisting you, and we hope this information is helpful. Please contact us if you need any more help and have a great day! -Sylvia@GEA
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