Questions & Answers

Q: QuestionI am looking to replace GE side by side with newer stainless but my height and width limitations are 66 5/8 H by 33 w. Would like ice and water dispenser

Asked 8 years ago by Diane.

• A:Answer Hi Diane- Thank you for making GE Appliances a part of your home! We know you have choices and appreciate the trust you have in our GE brand. We currently do not offer a side-by-side refrigerator with a height of 66 5/8". Our GE® ENERGY STAR® 23.2 Cu. Ft. Side-By-Side Refrigerator GSE23GSKSS is 69 1/2"Height (Overall)- Height to Top of Case 69" and Overall Width 32 3/4". We suggest to view our GE® ENERGY STAR® 21.2 Cu. Ft. Stainless Top-Freezer Refrigerator GIE21GSHSS (Factory-Installed Icemaker). Overall Height = 66 3/4 in, Height to Top of Case = 66 1/4 in, Overall Width = 32 7/8 in. Keep in touch. We are always glad to help! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionHow long is the sealer/compressor warranty? Can it be extended beyond five years for example?

Asked 8 years ago by Irving.

• A:Answer Hi Irving- This is Sue at GE Appliances. We're excited to hear you are considering our GE® SIDE-BY-SIDE REFRIGERATOR GZS22DSJSS! WARRANTY: Limited 1-year entire appliance (Parts/Labor). See written warranty for full details (page 36): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf - To learn about BesBuy Protection Plans visit: http://www.bestbuy.com/site/geek-squad-protection/appliance-protection-plans/pcmcat280100050013.c?id=pcmcat280100050013 - Service Protection Advantage plans are also available through Assurant, Inc. Call 1-800-626-2224 to learn more. Also, check out our GE PROFILE™ SERIES 21.9 CU. FT. COUNTER-DEPTH SIDE-BY-SIDE REFRIGERATOR PZS22MSKSS. WARRANTY: Limited 1-year entire appliance (Parts/Labor); Limited 5-year sealed refrigerating system (Parts/Labor). We hope this is helpful. Let us know how we can be of further assistance!

  Answered 8 years ago by GE Answers

  
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Q: QuestionSize

Asked 9 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate

• A:Answer Hello - this is Nancy at GE Appliances and we are happy to help you. The approximate exterior dimensions of this refrigerator are: 69-1/4 in High x 35-3/4 in Wide x 29-1/2 in" Deep. We hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionDoes this come in black?

Asked 9 years ago by Petsrule.

This question was asked about the related product: GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate

• A:Answer Hi Petsrule- This is Sue at GE Appliances. Thanks for viewing! Yes, the same model in black is GZS22DGJBB. Also, check out our GE® 30" FREE-STANDING ELECTRIC DOUBLE OVEN CONVECTION RANGE JB860DJBB (JGB860DEJBB- Gas). The future of cooking is here with our hottest new innovation in cooking convenience! GE and GE Profile double oven ranges allow you to cook two different dishes at two different temperatures at the same time. All GE double ovens feature convection for even cooking results. Our new GE® STAINLESS STEEL INTERIOR DISHWASHER WITH HIDDEN CONTROLS GDT695SGJBB (black) is equipped with a third rack. Easily clean an entire flatware collection, knives and small utensils with an additional rack across the top of the dishwasher. View Video: https://www.youtube.com/embed/LUK8CrCLFbs?rel=0 - Keep in touch. We love hearing from you!

  Answered 9 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have a fun the runs 24 hours like the Samsung and LG refrigerators? These two brands makes a vibrating sounds like an engine running. Does this refrigerator do that?

Asked 9 years ago by PinkLady.

• A:Answer Hello PinkLady - this is Nancy at GE Appliances and we are happy to help you. This refrigerator has the normal operating intermittent sounds of: humming or whooshing from the high efficiency compressor which may run faster and longer than your old refrigerator. You may also hear the whir sound from the fans spinning which occurs when it is first plugged in, when the doors are opened frequently or when the refrigerator is empty, or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures. Other intermittent sounds you may hear include clicks, pops, cracks, chirps and water sounds. We hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionWhat is the height

Asked 9 years ago by Anonymous.

• A:Answer Hi- This is Sue at GE Appliances. Thanks for viewing! Overall Height is 69 1/4". Height to Top of Case is 68 3/4". We suggest to view the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GZS22DSJ_DMJ_c2.pdf - Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionHow tall is the water compartment? I have a older model and my tall cups don't fit...

Asked 9 years ago by capomom.

This question was asked about the related product: GE - 21.9 Cu. Ft. Counter-Depth Refrigerator with Spill-Proof Glass Shelves - Black

• A:Answer Hello capomom - this is Nancy at GE Appliances and I am happy to help you. The approximate dispenser height on Side by Side refrigerators is 7 ½". This can accommodate many mugs, glassware, baby bottles and some sport and water bottles. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan the refrigerator door be reset to open from the right? Limited space so would like both handles to be on the right.

Asked 9 years ago by Mjb16.

• A:Answer Hi Mjb16- This is Sue at GE Appliances. We are excited to hear of your interest! The door hinges on our Side-by-Side refrigerators are not reversible. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCan the refrigerator door be adapted to the right side? Limited space and would like both doors to open on the right side.

Asked 9 years ago by MJB16.

• A:Answer Hi MJB16- This is Sue at GE Appliances. Thanks for your interest! The door hinges on our Side-by-Side refrigerators are not reversible. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionIs the ice maker itself inside the freezer door or in the freezer compartment?

Asked 9 years ago by Suzie.

• A:Answer In the freezer compartment

  Answered 9 years ago by scottjd19Verified Purchase

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Q: QuestionWould like to see pics of inside and sides

Asked 9 years ago by Cathy.

• A:Answer Hi Cathy- This is Sue at GE Appliances. We are excited to hear of your interest in our GE Side-by-Side Refrigerators! We suggest to view additional photos of the interior and sides at the following link: http://products.geappliances.com/appliance/gea-specs/GZS22DSJSS - We hope this is helpful. Keep in touch!

  Answered 9 years ago by GE Answers

  
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Q: QuestionCAN YOU PUT MAGNETS OF THE FRIDGE?

Asked 9 years ago by Connie.

• A:Answer Hello Connie - this is Nancy at GE Appliances and I am happy to help you. Stainless steel can vary in its magnetism. Some stainless steel will not hold a magnet. If you are looking for a stainless appliance that will hold a magnet, we recommend bringing a magnet to test when shopping for your appliance. I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionWhat is a counter-depth refrigerator?

Asked 9 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Counter-Depth Refrigerator with Spill-Proof Glass Shelves - Black

• A:Answer Hi- This is Sue at GE Appliances. We are excited to hear of your interest! Counter-depth refrigerators blend in almost seamlessly with surrounding cabinetry, providing a built-in look without the built-in expense. The are not as deep as a standard model. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionWhy cant we get a COLOR picture of this SLATE ?Why cant we see a picture of what this looks like on the INSIDE along with the features being pointed out ?

Asked 10 years ago by Jack.

This question was asked about the related product: GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Slate

• A:Answer Hello Jack - this is Nancy at GE Appliances and I am happy to help you. This is a very nice refrigerator. For questions regarding the appearance of this refrigerator, please contact the GE Answer Center at 1-800-626-2005. They are open Monday-Friday, 8 a.m. to 10 p.m. ET, and Saturday 8 a.m. to 7 p.m. ET. I hope this helps! Thanks for checking with us!

  Answered 2 years ago by GE Answers

  
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Q: Questionwhy can't I get GE model GZS22DMJES at Best Buy?GE says they have it, Home Depot has it so why can't I get itt from Best Buy??? I have all the other appliances in SLATE already...what's the reason?

Asked 10 years ago by Anonymous.

• A:Answer If you need a black appliance GE is a true black.

  Answered 3 years ago by Tenstar

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Q: QuestionWhat’s the difference between the GE counter depth side by side refrigerators 21.8 and the 21.9 cubic foot models ? I’m looking to buy one

Asked 5 years ago by Champ.

• A:Answer Hello there! We appreciate your question and interest in our refrigerators. We found that model number GZS22DSJSS has slightly more freezer capacity than model number GZS22IYNFS. Another difference between these two units is that model number GZS22IYNFS is fingerprint resistant while the other is not. There are also a few other differences in features between these two models. If you have any further questions, feel free to reach out to us at our social pages. Stay safe! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questionif this is against a wall on the left (freezer) side, how much space is needed for ventilation and how much space is needed so that the door to the freezer can be opened ?

Asked 8 years ago by mary.

• A:Answer Hi Mary- This is Sue at GE Appliances. It's nice to hear from you! Thanks for considering our GE® 21.9 CU. FT. COUNTER-DEPTH SIDE-BY-SIDE REFRIGERATOR GZS22DSJSS! If installed against a wall, allow clearance of 10-3/4" on freezer side to remove bin. We suggest to view the Quick Specs for additional dimensions and clearance recommendations: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GZS22DSJ_DMJ_c2.pdf - Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch. We are always eager to provide assistance!

  Answered 8 years ago by GE Answers

  
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