Questions & Answers

Q: QuestionWhen I close the freezer door, the refrigerator door opens slightly and then closes. And same when I close the refrigerator door the freezer door opens slightly. How can we fix this?

Asked 3 months ago by Lance.

• A:Answer It’s normal for one door to briefly pop open when the other is closed on a two-door refrigerator, due to shared air channels between the fridge and freezer. Closing a door quickly can force air into the other compartment, causing this to happen. To help prevent it, make sure the fridge is properly leveled (with the front slightly higher), the door gaskets are clean and lubricated, nothing inside is blocking the doors, and placing heavier items in the freezer door can also help keep it closed. -Kacie@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes this refrigerator have an ice maker?

Asked 4 months ago by Anonymous.

• A:Answer Available. Sold separately

  Answered 3 weeks ago by AnishS78

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Q: QuestionWill this work with a GFCI outlet? Since it is "Garage Ready" and code is GFCI outlets in a garage.

Asked 4 months ago by MisterH.

• A:Answer Always install all appliances such that they are compliant with the building code. For this refrigerator, a 115 Volt AC, 60 Hz, 15- or 20- amp fused, grounded electrical supply is required. There is no harm in using a GFCI or GFI outlet for your refrigerator. However, the compressor is sensitive to temperature and current overloads, and will shut itself down with a surge. It will also restart itself. A GFCI or GFI outlet will shut off and will override this system. If there is a power surge and the outlet shuts off, your refrigerator would not restart. This could cause food spoilage. To learn more, check out the “Connecting Electricity” section on page 4 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionI don't want a water line (no need for making ice etc). Does this one come without one?

Asked 4 months ago by Jeff.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer yes, it's our garage fridge, no icemaker

  Answered 4 months ago by thegamster

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Q: QuestionCan I order an ice maker?

Asked 5 months ago by Lewis.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Yes, you can separately purchase the IM4D icemaker for your refrigerator. - Julia@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionI saw the temperature range for the refrigerator was 38°F to 110°F. If the temperature drops below 38°F, will the unit be damaged?

Asked 5 months ago by John.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer The refrigerator may not run properly if the temperature drops below 38°F or go above 110°F. You can read more about this on page 10 of the Use and Care Manual in the "Refrigerator Location" section. The Use and Care Manual can be found in the "From the Manufacturer" section of this product page. - Julia@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: Questionin south carolina and the garage will definitely surpass 110. Is there a way to boost the high temp tolerance range, maybe via insulation or other method?

Asked 5 months ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer There's no approved method to modify the refrigerator to ensure it will function in temperatures above 110°F. Attempting to operate the refrigerator in temperatures above 110°F could result in catastrophic failure of the unit. -Vikki@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionDoes it come with a ice maker

Asked 5 months ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate

• A:Answer This refrigerator does not come factory equipped with an icemaker. However, it is icemaker ready and is compatible with the icemaker kit IM4D, which can be purchased separately. Lauren@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: Questionis there a light in the freezer?

Asked 5 months ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer yes, good lighting

  Answered 4 months ago by thegamsterVerified Purchase

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Q: QuestionIf I pick this refrigerator up myself can I lay it down for travel back to my house

Asked 6 months ago by John.

• A:Answer Yes.. you must wait 24 hours for the Freon to stabilize.

  Answered 3 weeks ago by AnishS78

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Q: QuestionIs it a energy star

Asked 6 months ago by Mjm320.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer The GTS22KYNRFS is not Energy Star Rated. -Don@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionHow do you install the handles I understand the screws, but what are the white circular “donuts” for?

Asked 6 months ago by Karen.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer The round part you're referring to may be bushing that goes with the screw. If you'd like, you can view more on this on page 14 of the Use and Care manual on the product page. Reach out to us on social media if this is not the piece you're talking about. -Kacie@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionLight in freezer?

Asked 7 months ago by Ruth.

• A:Answer This model has an LED light board in the fresh food section, but the freezer section does not have a light. Thanks for checking. Joyce@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionCan I get delivery and installation without purchasing water hook up if I have no water

Asked 8 months ago by Spmm.

• A:Answer I bought my refrigerator to use in the garage, There was no need to have a water hook up as it does not have an ice maker.

  Answered 7 months ago by SLP1912Verified Purchase

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Q: QuestionCan the installer switch the doors so the hinges are on the left side? Can this be done at the time of delivery? Or is it something that needs to scheduled and payed for separately?

Asked 8 months ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer Yes, the doors can be reversed. Please contact 888-237-8289 with your delivery and installation questions. -Vikki@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionIs the front of this refrigerator magnetic?

Asked 9 months ago by Libroguy.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer Yes

  Answered 8 months ago by AnonymousVerified Purchase

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Q: QuestionDoes this refegerater energy efficient

Asked 10 months ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate

• A:Answer This refrigerator is not listed as Energy Star. We do have models GTE22JTNRBB and GTE19JTNRBB that are rated as Energy Star, and we know they would be wonderful additions to your home!

  Answered 10 months ago by GE Answers

  
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Q: QuestionIs the freezer first free

Asked 11 months ago by Anonymous.

• A:Answer Yes, this unit is frost free.

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs there a similar refrigerator that has a light in the freezer? My refrigerator of 20 years has one and need another frig with the freezer light.

Asked 11 months ago by Kat.

• A:Answer None of the garage ready top freezer models that we offer have an interior freezer light. Each of the units do have an interior fridge light.

  Answered 11 months ago by GE Answers

  
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