Questions & Answers

Q: QuestionI have been using this garage ready refrigerator for just about three months and noticed that the freezer is not functioning properly. Even at the coldest temp. setting, the actual temp stays similar to the refrigerator, no where near the freezer zone.

Asked 3 years ago by Parmar.

• A:Answer Ours is never very cold, ice cream soft and milk hot.

  Answered 3 years ago by Kimberly

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Q: Questionis it self defrosting?

Asked 3 years ago by bob.

• A:Answer yes

  Answered 3 years ago by Needafridge

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Q: QuestionAre the other models suggested GIE22JSNRSS and/or GTE22JSNRSS garage ready?

Asked 3 years ago by Musicman55.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Yes

  Answered 3 years ago by Teddy

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Q: QuestionDo you offer haul off of old refrigerator with home delivery?

Asked 3 years ago by JJ.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer I believe they do, or they used to before covid. Covid has changed everything, so I would call to be sure.

  Answered 3 years ago by Nonna458

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Q: Questionis this considered a standard size refrigerator?

Asked 3 years ago by suki.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator

• A:Answer Hello. We appreciate your interest in this model, and understand how important the size of the refrigerator can be. While we don’t have a strict ‘standard size’ for our refrigerators (it generally depends on style and capacity), we can advise this model has dimensions of 66 3/8” H x 32 ¾” W x 34 ½” D, with an internal capacity of 21.9 cu. ft. We hope this information is helpful, and are always glad to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the texture of the white refrigerator smooth or textured? Model # GTS22KGNRWW

Asked 3 years ago by hello.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Smooth

  Answered 3 years ago by MargoLVerified Purchase

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Q: QuestionDoes it come with a 1 year warranty ?

Asked 3 years ago by Warranty.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator

• A:Answer yes

  Answered 3 years ago by NeedafridgeVerified Purchase

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Q: QuestionHow do you change the door and handle to open the other direction?

Asked 3 years ago by K.

• A:Answer The door's handle can be adjusted to either the right or left side. At time of purchase, I told the store the side I needed it to be on and the delivery man switched the handle. It was not a big deal.

  Answered 3 years ago by RangeVerified Purchase

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Q: QuestionIs the black finish (NOT THE SLATE) a flat painted surface or it is textured? Textured would prevent finger marks such as in the attached photo.

Asked 3 years ago by AnitaC.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer It’s smudge proof I got it In black no texture on doors but there is texture on the sides but it’s smudge proof

  Answered 3 years ago by CassandraVerified Purchase

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Q: QuestionHow much extra is the ice maker kit for this unit?

Asked 3 years ago by Lamond.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hey there, thanks for reaching out with this question. The ice maker is currently $107.99 and can be found here: https://www.bestbuy.com/site/ge-icemaker-kit-white/1407078.p?skuId=1407078. We hope this helps! -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIf I have a power outage does it automatically come back on?

Asked 3 years ago by edrews.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Yes

  Answered 3 years ago by JHuntVerified Purchase

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Q: QuestionWhat is the best way to clean the exterior without leaving it streaked?

Asked 3 years ago by Candycane.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator

• A:Answer I bought this fridge as a open box, so it arrived with some smudges. I found a soft, damp cloth did the job and didn’t leave any scratches or streaks. Just make sure to dry it with a soft cloth as well.

  Answered 3 years ago by Bobby

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Q: QuestionThe response to my question regarding the sound the decibels of this refrigerator refrigerator was not helpful even though you stated that you do not rate the sound it still should be information that can be obtained the high number on decibels is 47 anyt

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator

• A:Answer Hello. We appreciate you reaching out to us. We apologize that we are unable to give you the answer you require as we do not rate the sound level of our refrigerators. If you feel your refrigerator is too loud or is making an unusual sound, we have an article on on our website that may be useful to you called Refrigerator & Freezer Troubleshooting Support. If you have any additional questions, we are happy to help.- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionwhat are the dimensions of this refrigerator?

Asked 3 years ago by Kenny.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hey there - we appreciate your interest in this refrigerator! We are glad to advise the dimensions of the model are 66 3/8" H x 32 3/4" W x 34 1/2" D, and it has internal dimensions of 21.9 cubic feet. We also recommend air clearance for the model, for ease of installation, proper air circulation and plumbing/electrical connections. On the sides we recommend a clearance of ¾”, 1” on the top and 2” in the back. We hope this refrigerator would be a great fit for your space! If you have any other concerns or questions, we're always happy to assist - all the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questiondoes any one know why the model gts22kgnbrww disappeared or not shown any more?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Hello there - The model number you're referencing (GTS22KGNBRWW) is the same refrigerator that you're leaving the question about (GTS22KGNRWW). The only difference in the nomenclature is the "B" and that particular piece of the model number is an insight into the model year. We hope this is helpful! Let us know if you have any other questions - we're always glad to assist. Be well, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre the shelves glass?

Asked 4 years ago by Victory10.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Yes, it comes with glass shelves.

  Answered 4 years ago by DeviljimVerified Purchase

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Q: QuestionIs the measurement for depth include the handles and would that measure from the wall out?

Asked 4 years ago by Jahb.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer When the door approaches fully open the door handle size is not a concern. I had the same worries. At the store I had my tape measure and swung and measured,

  Answered 4 years ago by TomTVerified Purchase

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Q: QuestionI got an email and my order is delayed. What do I do to fix this?

Asked 4 years ago by barb.

This question was asked about the related product: GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator

• A:Answer Call customer service!

  Answered 3 years ago by PabiBVerified Purchase

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Q: QuestionWe are an upstairs unit and we will need help when delivered to get it upstairs with a refrigerator dolly. Can this service be available?

Asked 4 years ago by David.

This question was asked about the related product: GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer We did not need a dolly! This was a first floor move. Dolly will be needed for second floor unit. Let sales rep know at time of purchase.

  Answered 4 years ago by ComputerAssistanceVerified Purchase

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