Questions & Answers

Q: QuestionDoes this GE refrigerator have an ice and water dispenser?

• A:Answer Yes, this refrigerator has an external ice and water dispenser.

Q: QuestionHow much space does this refrigerator need?

• A:Answer This refrigerator has a counter depth design, meaning it will fit nearly flush with surrounding cabinetry.

Q: QuestionWhat is the purpose of the TwinChill evaporators?

• A:Answer The TwinChill evaporators separate climates in the fresh food and freezer sections to help keep food fresh.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This refrigerator has a total capacity of 22.08 cubic feet.

Q: QuestionWhat type of water filter does this refrigerator use?

• A:Answer This refrigerator uses the RPWFE replacement filter or XWFE filter. You can check the filter compartment to determine the correct filter.

Q: QuestionSomeone mentioned the dimensions provided by manufacturer were wrong, can we verify overall dimensions..I am fitting refrigerator in an existing space and need exact dimensions

Asked 4 years ago by Bernwhite766.

• A:Answer Hello, Great question! We appreciate you reaching out to us and we're happy to assist you. We found that this model measures 70.5" H x 35.75" W x 31.25" D. You can see the complete dimensions in the Measurements Guide document. Here's a link to it: https://files.bbystatic.com/GrFzhH9AT1wYMNmxGDu6Xw%3D%3D/cdff0553-bda9-468c-9b24-63da56a5f65b.pdf Thanks for checking with us! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you purchase an additional ice maker for the freezer in addition to the one on the door?

Asked 4 years ago by Melissa.

• A:Answer Hi - Fabulous news! The optional second icemaker IM5D can be added to this model refrigerator. We do hope you'll choose this beautiful GE refrigerator for your home. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWe are getting this unit delivered on Monday. Does the water filter come with the new refrigerator?

Asked 4 years ago by Thomas.

• A:Answer Yes, it comes with filter.

  Answered 4 years ago by SuzeVerified Purchase

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Q: QuestionWhat filter does this use

Asked 2 months ago by Anonymous.

This question was asked about the related product: GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Black Slate

• A:Answer Two water filter options, RPWFE and XWFE, are compatible with models starting with GYE22GEN, including this refrigerator (which is model GYE22GENDS). -Sarah@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionWhat is the manufacturer warranty on this refrigerator?

Asked 4 months ago by warranty.

• A:Answer The warranty is for a full year on everything. You can view the warranty on page 51 in the manual. The manual can be found on the Best Buy site and on our GE Appliances site. Thank you! Joyce@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionCan the doors be removed to get it in your house

Asked 4 months ago by Mary.

• A:Answer We're happy to assist you with this great question. Yes, the doors and drawer front can be removed to move the unit through your doorway. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionHow much ice is made/accessible? Could I fill an ice bucket or gallon size ziplock or just a glass? AND can it be hooked up to my reverse osmosis line instead of using a water filter?

Asked 6 months ago by JLG.

This question was asked about the related product: GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Black Slate

• A:Answer The icemaker is designed to make approximately 7 cubes every 70-80 minutes depending on usage. The ice bin will hold approximately 3.6 lbs. We recommend checking with the manufacturer of your reverse osmosis for their suggestions on connecting to the icemaker in this refrigerator. If you do connect the icemaker to your reverse osmosis system, you will need to install the bypass filter plug. You may call GE Appliances at 1-800-432-2737 with your complete model and serial number to request one free of charge. -Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWith the ice and water in the door, how loud is the icemaker? The icemaker in my Frigedaire refrigerator that I currently own is VERY LOU when it makes ice.

Asked 7 months ago by curious.

This question was asked about the related product: GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Black Slate

• A:Answer We don't rate the sound level of our refrigerators or freezers. The icemaker will make noise when cubes are dropped into the ice storage bucket. A hum or click can be heard when the icemaker fills with water. This sound may be heard once or multiple times. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionPer GE.Appliances.com; This model is no longer being manufactured Is this refrigerator still being made and will be covered by the warranty? GE - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator and Space Saving Ice Maker - Slate Model:GYE22GMNESS

Asked 10 months ago by Queenbee56.

• A:Answer Mine us scheduled for delivery on the 17th and as a total tech member I’m covered for 24 months.

  Answered 10 months ago by KimberlyHVerified Purchase

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Q: Questionhow do i set the freezer temperature

Asked 1 year ago by freezer.

• A:Answer To change the temperature, press and release the Freezer pad. The display will show the set temperature. To change the temperature, press the Freezer pad until the desired temperature is displayed.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan I purchase a side door dairy shelf? I was not aware this model did not include one.

Asked 1 year ago by Gigi.

• A:Answer Currently, a compatible side door dairy shelf is not available as an accessory for this refrigerator model.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this unit have four wheels? our current unit only has rear wheels which makes it a group activity to move.

Asked 1 year ago by Wheels.

• A:Answer Thank you for taking the time to reach out to us with your question.There are rear wheels on this unit and the front has leveling legs meant to adjust to level your refrigerator unit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI am in the process of planning a kitchen remodel and need to put this refrigerator along a wall that is 29 inches deep. How much extra space do I need to have along the side to have door open at least 90°?

Asked 1 year ago by Carlos.

• A:Answer This lovely refrigerator measures 44 5/8" wide with the doors open 90°. At 90°, you will have access to the items in the bins, but will not be able to remove them for cleaning. To open the doors fully, you will need a minimum of 19 1/8" clearance.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWill magnets stick to this surface?

Asked 1 year ago by Anonymous.

• A:Answer Yes, this model can hold a magnet. However, we strongly advise not to use magnets on Fingerprint Resistant Slate finished doors because the magnet can damage the finish.

  Answered 1 year ago by GE Answers

  
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