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Page Showing 61-79 of 79 questions
  • QuestionJust replaced old GE with this new GE refrigerator couple of days ago...everything seems fine so far,except the warm air blowing from the bottom....really noticeable, feel very warm air on the feet and the floor also becoming warm....is this normal?

    Asked by Raji.

    • Answer Hi Raji- Thanks for choosing our GE® 23.2 Cu. Ft. Side-By-Side Refrigerator GSS23GSKSS! We certainly appreciate your loyalty. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. This is normal air flow cooling the motor. Some floor coverings are sensitive and will discolor at these normal and safe temperatures. For reference, see page 33 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf - Also, allow the following clearances for proper air circulation: Sides 1/8", Top 1", Back 2". Thanks for reaching out to us. Enjoy!

      Answered by GE Answers

  • QuestionWHAT YEAR WAS THIS MODEL BUILT

    Asked by COLLIE123.

    • Answer Hi COLLIE123- Thanks for viewing our GE Model GSS23GSKSS! The refrigerator was introduced in the fall of 2016. You'll love the adjustable slide-out, spill-proof glass shelves with raised edges to help contain spills and make clean up quick and easy. Also, the advanced water filtration reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users’ water) Play Video: https://www.youtube.com/embed/wl81rCmU3UY?rel=0 - Keep in touch. We love hearing from you! SUE@GEA

      Answered by GE Answers

  • QuestionWhere is the attachment for the water line entering the refrigerator.

    Asked by waterlineattachment.

    • Answer Hi waterlineattachment- Thanks for choosing our GE® 23.2 Cu. Ft. Side-By-Side Refrigerator GSS23GSKSS! The water valve on most GE refrigerators is near the bottom of the back of the refrigerator. We suggest to view the Installation Instructions at the following link for complete details (page 24): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf - Keep in touch! Sue@GEA

      Answered by GE Answers

  • QuestionIS THIS UNIT STAINLESS STEEL ON JUST THE FRONT. IF SO ARE THE SIDES. BLACK . I HOPE.

    Asked by Bruce.

    • Answer Hi Bruce- This is Sue at GE Appliances. The refrigerator case is dark gray to compliment the stainless steel doors. Thanks for checking!

      Answered by GE Answers

  • QuestionCan anyone tell me the differences between the GSS23GSKSS and the GSS23HSHSS they seem exactly the same yet one is 300$ more

    Asked by Halxp01.

    • Answer Hi Halxp01- This is Sue at GE Appliances. We are excited to hear of your interest! We suggest to view the comparison chart for models GSS23GSKSS and GSS23HSHSS at the following link: http://products.geappliances.com/appliance/gea-compare/&sku=GSS23HSHSS&sku=GSS23GSKSS - Here are the differences: (GSS23HSHSS: Fresh Food Door Bins- 1 Fixed, 3 Adjustable with Gallon Storage. Bottom Drawer- Adjustable Humidity. Freezer Cabinet Shelves- 1 Wire, 3 Glass. Freezer Door Bins- 3. Dispenser Color- Graphite Gray.) (GSS23GSKSS: Fresh Food Door Bins: 2 Adjustable with Gallon Storage, 2 Fixed. Bottom Drawer- Sealed. Freezer Cabinet Shelves- Wire 3. Freezer Door Bins- 4. Dispenser Color- Medium Warm Gray.) We hope this is helpful. Keep in touch!

      Answered by GE Answers

  • Questionwhat is the difference between this model and the other slate GE model best buy sells? I see a price difference but in the specs they seem the same size???

    Asked by beckstar.

    • Answer Hi beckstar- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate Side-by-Side Refrigerators. There are a few differences in the two models. GSS23GMKES: Fresh Food Door Bins (2 Adjustable with Gallon Storage,2 Fixed), 4 Freezer Door Bins. 3 Wire Freezer Shelves. GSS23HMHES: Fresh Food Door Bins (3 Adjustable with Gallon Storage, 1 Fixed). 3 Freezer Door Bins. 3 Glass and 1 Wire Freezer Shelves. We hope this is helpful. Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. Learn more and view additional Slate appliances at: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch. We love hearing from you!

      Answered by GE Answers

  • Questiondoes this refridgerator have water and ice on the door

    Asked by john.

    • Answer Hi John- This is Sue at GE Appliances. Thanks for viewing! Yes, the external dispenser options are Cubes, Crushed Ice and Chilled Water. You will also enjoy great tasting water from the advanced water filtration (MWF/MWFP). Reduces trace pharmaceuticals from water and ice* (* Removes 98% of ibuprofen, atenolol, fluoxetine, progesterone and trimethoprim. These pharmaceuticals are not necessarily in all users’ water). Also, certified to reduce chlorine-resistant cysts, lead, and 15 other contaminants. Thanks for checking with us. Enjoy!

      Answered by GE Answers

  • QuestionHow wide is this refrigerator in inches?

    Asked by MK.

    • Answer Hi MK- This is Sue at GE Appliances. Thanks for viewing! The refrigerator is approximately 32 3/4" wide. We encourage you to view the Quick Specs for additional dimensions and air clearances at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GSK_GMK_C2_16.pdf - Keep in touch!

      Answered by GE Answers

  • QuestionWhy don't they show pictures of the inside of the refrigerator?? Very frustrating.

    Asked by Anonymous.

    • Answer Hi- This is Sue at GE Appliances. We are excited to hear of your interest! You can view additional photos of the refrigerator, including the interior, at the following link: http://products.geappliances.com/appliance/gea-specs/GSS23GSKSS - We hope this is helpful. Keep in touch!

      Answered by GE Answers

  • QuestionWhat are the dimensions of this refrigerator?

    Asked by Jeanne.

    • Answer Hi Jeanne, This is Lisa from GE Appliances. I am happy to help. The approximate dimensions are (HxWxD) 69 1/2 in x 32 3/4 in x 35 1/4 in. ~Back Air Clearances 2 in ~Side Air Clearances 0 1/8 in ~Top Air Clearances 1 in I hope this is helpful. Thanks for checking with us.

      Answered by GE Answers

  • QuestionWhat is the decibel level?

    Asked by Anonymous.

    • Answer Hi there - We appreciate this question, but our refrigerators are not rated in decibels at this time. Rest assured, though, that we design our appliances to operate as quietly as possible. Newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. On page 30 of the owner's manual, you'll find a list and descriptions of normal operating sounds for this refrigerator. We hope this is insightful. Please connect with us if you have any further questions - we're always glad to help out. Be well, Kelsey@GEA

      Answered by GE Answers

  • QuestionGss23gmkes refrigator: ge... does anyone make wheel stops? When I open or close doors it moves back and forward

    Asked by Larry.

    • Answer Hi Larry- Thanks for choosing GE! Use caution when using a refrigerator installed on a hard floor. Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened. Since the rollers / wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. Re-level the refrigerator if necessary. See page 25 of the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf - Thanks for checking with us! SUEatGEA

      Answered by GE Answers

  • Questionhi we have a 36 inch wide space with a wall on the freezer side will this be big enough space for the door to open properly ?

    Asked by gary.

    • Answer Hi Gary- Thanks for viewing! The interior drawers can be accessed with the door(s) at 90 degrees. Additional clearance may be needed to remove the drawers or to open the door(s) if the adjacent wall or cabinets are deeper than the refrigerator case depth (depth w/o doors). If installed against a wall, allow clearance of 14-3/16" on freezer side to remove bin. We encourage you to view the Quick Specs at the following link for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GGK_C2_16%202.pdf - Thanks for checking with us! SUE@GEA

      Answered by GE Answers

  • QuestionWhat does this refrigerator measure from back to front? Not including the door.

    Asked by Kev63.

    • Answer Hi Kev63- Thanks for viewing! Case Depth Without Door = 28 1/2 in. We encourage you to view the "Quick Specs" at the following link for all product dimensions and clearance recommendations: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GSK_GMK_C2_16.pdf - Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionThe dimensions of this fridge fit in our space, but the "cut-out height" listed is larger than our space. The height to door hinge, 69.5", will just fit. Is that other inch necessary or just "nice to have leeway"?

    Asked by April.

    • Answer No, the extra inch is not necessary but is nice to have for ventilation.

      Answered by CommunityAnswer

  • QuestionI need my fridge to slide into a spot that has a width of not quite 32" the door is outside of this. What is the width at the back ?

    Asked by Robyn.

    • Answer Hi Robyn- This is Sue at GE Appliances. Thanks for considering our GE® 23.2 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSS23GMKES! The refrigerator is 32 3/4" wide. We also recommend 1/8" air clearance on each side (1" Top, 2" Back). You might be interested in our GE® ENERGY STAR® 20.8 CU. FT. FRENCH-DOOR REFRIGERATOR GNE21FMKES (29 3/4" wide): http://www.bestbuy.com/site/ge-20-8-cu-ft-french-door-refrigerator-slate/5009853.p?skuId=5009853 - Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. Learn more about our Slate appliances: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch!

      Answered by GE Answers

  • QuestionWhat is width of space needed for doors to open 100%

    Asked by BobR.

    • Answer Hi BobR- This is Sue at GE Appliances. We are excited to hear of your interest! We encourage you to view the Quick Specs for all dimensions and clearances (if installed against a wall) at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GSK_GMK_C2_16.pdf - Thanks for checking with us!

      Answered by GE Answers

  • QuestionDoes this model have led lighting inside?

    Asked by hockeyhouse10.

    • Answer Hello hockeyhouse10 - this is Nancy at GE Appliances and we are happy to help you. This refrigerator uses a LED for the dispenser light, but the other lights use a 40 watt, 15 amp, appliance bulb. We hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionI just purchased the fridge and there is a low pulsing sound at night. It might be normal and it wouldn't be a problem but our bedroom is very close to the fridge and the fridge is not in a built-in enclosure. Can I turn the sound off somehow? thanks

    Asked by John.

    • Answer Hi John - The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. See page 32 of the Owner's Manual for explanations of different sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF. You can also view normal sounds at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473. These are sounds that are operational and cannot be turned off. Thanks for choosing GE! If you have any further questions, contact us at geappliances.com -Emelea

      Answered by GE Answers