Questions & Answers

Q: QuestionAre the refrigerator shelves adjustable?

• A:Answer Yes, the refrigerator shelves are adjustable.

Q: QuestionIs there a water filter in this refrigerator?

• A:Answer Yes, this refrigerator has advanced water filtration.

Q: QuestionWhat is the total capacity of this refrigerator?

• A:Answer The total capacity of this refrigerator is 23.17 cubic feet.

Q: QuestionCan this refrigerator store gallon-size containers?

• A:Answer Yes, this refrigerator has adjustable door bins for gallon-size containers.

Q: QuestionDoes this refrigerator have a water dispenser?

• A:Answer Yes, this refrigerator has an ice and water dispenser.

Q: QuestionDoes this refrigerator have a door open alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: Questionspecs state that it is not frost free, manual defrost. does this mean that the frig has to be turned off periodically to get the defrost?

Asked 8 years ago by Max.

• A:Answer Hello Max! This refrigerator is frost-free and does not have to be manually defrosted. It requires very little maintenance. We'll get this corrected. Thank you for bringing it to our attention! LEDA@GE

  Answered 8 years ago by GE Answers

  
  Helpful (12)Unhelpful (0)ReportAnswer this question

Q: QuestionThe height for the GE 23.2 Cu. Ft Refrigerator is listed as 69.5 inches at the hinge. What is the height at the back of the refrigerator? The model # is GSS23GGKBB.

Asked 9 years ago by Dino.

• A:Answer Hello Dino - this is Nancy at GE Appliances and I am happy to help you. This is a very nice side-by-side refrigerator and we hope it works within your cabinet space. The height to the top of the hinge is 69-1/2". The height to the top of the case is 69". So the height at the back of the refrigerator is 69". I hope this helps! Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
  Helpful (11)Unhelpful (0)ReportAnswer this question

Q: Questionwhad is width?

Asked 8 years ago by dave.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer The width is 32.8 inches.

  Answered 8 years ago by CommunityAnswer

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see GE sells a filter for the ice maker. If I have this unit, does the water filter also filter the water that makes the ice or do I need both a water filter and an ice filter?

Asked 4 years ago by greenmachine.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hey, Thanks so much for your question! The filter for the refrigerator filters water for both the ice maker and the water dispenser. We hope this was helpful. Have a great one! Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the water come out the dispenser fast?

Asked 7 years ago by Thirsty.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Ummm...pretty normal...no faster than our freestanding water dispenser.

  Answered 7 years ago by BetsyAVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat is the depth of this refrigerator without handle?

Asked 8 years ago by Lis.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Hi Lis- This is Sue at GE Appliances. Thanks for viewing! You'll love the easy-clean Slate finish that resists fingerprints/smudges. Depth without handle is 32 3/4". We suggest to view the Quick Specs for all product dimensions at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GSK_GMK_C2_16.pdf - Learn more about our Slate appliances: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch!

  Answered 8 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionThis looks to be an updated version of the model that I have now, which has has consistent issues with the water dispenser freezing up and the defroster clogging and leaking water all over my floor. Have those issues been resolved?

Asked 7 years ago by John.

• A:Answer Hi John- We certainly appreciate your loyalty! Rest assured we have established high standards in appliance quality and design. Therefore, you should not expect these issues with your new refrigerator. Anytime we hear issues encountered in the use of one of our products, they are addressed. We provide a warranty with all our appliances and consider issues beyond that period on a case-by-case basis. We hope you'll place your trust in us. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionI just want to know if this refrigerator is fingerprint resistant

Asked 8 years ago by Odalys.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hi Odalys- The stainless steel finish does not resists fingerprints. This refrigerator is also available in Slate-GSS23GMKES. The stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. Learn more about our Slate finish: http://www.geappliances.com/ge/slate-appliances.htm - Thanks for viewing GE! SUEatGEA

  Answered 8 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the temperature light led display STAY ON OR GO OFF after setting the temperature on my new GE GSS23GMKES side by side refrigerator? Mine goes off after setting temperature but my daughter has different brand and stays on? Thank you

Asked 4 years ago by Sandy.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer it turns off after you set it.

  Answered 4 years ago by KarlVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width of this refrigerator with both doors open. I have a wall on the left side so if the open door extends past the side it would not fit. I only have 34” to work with. Also if the doors are open at. 90 degree angle will drawers pull out

Asked 7 years ago by Marla.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hi Marla- The drawers can be access with the doors at 90 degrees but not removed. Width w/Door Open 90 Degrees Incl. Handle = 38 1/4". Width w/Door Open 90 Degrees Less Handle = 33 1/4". If installed against a wall, allow clearance of 14-3/16" on freezer side to remove bin. We suggest to view the Quick Specs for all product dimensions/clearances: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GSS23GSK_GMK_C2_16.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWILL MAGNETS STICK TO THE DOORS OF THIS STAINLESS STEAL MODEL?

Asked 8 years ago by BRUCE.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hi BRUCE- It's nice to hear of your interest in our GE® 23.2 Cu. Ft. Side-By-Side Refrigerator GSS23GSKSS! Our 2017 side-by-side refrigerators in stainless steel will hold a magnet. For older models, we recommend testing it with a magnet while you are shopping since stainless steel can vary in its magnetism. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more about Stainless Steel Appliances: http://www.geappliances.com/ge/stainless-steel.htm - Thanks for checking with us! SUE@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionShould the foam inside the fridge be removed?

Asked 4 years ago by Abiti.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel

• A:Answer Hi - Thank you for purchasing this beautiful new GE refrigerator. Many refrigerators have styrofoam around temperature controls, vents, tubing, and other components, which acts as insulation. It is not packing material and should not be removed. If you have additional questions, please reach out to us on Social for additional assistance. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the GE refrigerator GSS23GMKES come with a filter?

Asked 4 years ago by Joe123.

This question was asked about the related product: GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Hello, thank you for your question. Yes, this refrigerator will come with a filter. We recommend you change your filter every 6 months. If you have any further questions about this, please don't hesitate to reach out as we are always here to help! -Chris@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question