A:AnswerGreat question! Appliances that provide cooling, such as refrigerators, have a sealed system that use a refrigerant. It is an odorless, tasteless gas. The amount and type of refrigerant (also called coolant or Freon) is listed on the rating plate of the unit. Thanks for asking. -Mikayla@GEA
A:AnswerHi there - These are great questions! The refrigerator and freezer doors can both be removed for easier installation. Check out pages 24 and 25 of the owner's manual for instructions on how to do so: https://files.bbystatic.com/wvsBQaaP7WQH8cGGVgMBDg%3D%3D/235c7797-ee33-48cd-b52c-f48b61b0d8d7.pdf. With the doors removed, the case depth is 28-1/2 inches, so it will fit through a 30-inch door opening. If you need anything else, you know where to find us! All the best, Kelsey@GEA
A:AnswerHey there, we're happy to help. The sides of this refrigerator only require 1/8" of clearance on each side so this unit will fit your space. In addition, the width of the doors when open 90 degrees is 33.25" not including the handle so you should be able to operate this just fine in your space. You'll be able to pull our shelves and bins for cleaning when the doors are open this wide as well. We hope this has been helpful and we're wishing you the best. - Guy@GEA
A:AnswerHi there! We appreciate your interest in our side-by-side refrigerator unit. This unit runs on 675 kWh annually, or roughly 1.85 kWh per day. We hope this information is helpful for you! All the best -Sarah@GEA
A:AnswerGood day,
Oh goodness! We're terribly sorry to hear that your dispenser is turning on by itself and getting your floor wet. We can understand your frustration! This situation will require a service appointment. You can schedule an appointment by calling 1-800-432-2737. We hope this helps! Mike@GEA
A:AnswerHi there,
Thanks for asking about this great refrigerator! The estimated annual electricity use is 675 kilowatt hours and the estimated annual operating cost is $81. We hope this information was helpful. All the best! Mike@GEA
A:AnswerHi there - Thanks so much for showing interest in this wonderful refrigerator! We can certainly understand your concern with being able to reach the filter. The water filter is located in the upper right corner of the refrigerator. You can view the filter's location in the third photo on the product's page. We hope this helps. Best Wishes! -Mikayla@GEA
A:AnswerThe temp. for the frig. Should be 36 and the freezer is 0
Somewhere on the panel are up and down arrows. Mine are on the door panel, some older models were inside the door at the top. Good luck!
A:AnswerHello Lee, thank you for your question. We do not have a rating available for the width of the interior of the freezer. We apologize for any inconveniences this may cause. The capacity of the freezer section, however, is 6.94 cu. ft. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
A:AnswerHi there! We appreciate your question. This has already been measured by some of our GE Appliances team members. The depth of the door opened at 90 degrees is 50 1/2". We hope this helps! Emily@GEA
A:AnswerHey April. We're glad you were able to find time to reach out. We're happy to help answer this question. To find out about haul away, you will need to reach out to your local Best Buy. They should be able to provide you with the answer you're looking for. We hope this is useful information! We'd love to have you in our GEA family. - Guy@GEA
A:AnswerHi Amy, thanks very much for your question! In order to find a part for your particular model, we would need your complete model number as it is written on your rating plate on your appliance. If you need help finding this rating plate, please feel free to send us an email or reach out to us on social media. We hope that this helps and that you're staying safe. -Michael
A:AnswerHi there Deb,
Thanks for reaching out. We're happy to answer your question. Upon comparing the two models, we've seen that the Energy Star model (GSE) does not have LED lighting while the non Energy Star model (GSS) does have LED lighting. This is the only difference between the two models. We do hope this helps. Best wishes! Mike@GEA
A:AnswerHi George - Thanks for choosing GE Model GSS23GSKSS! We apologize for any confusion. This model is compatible with GE Water Filtration XWF (MWF is used on models manufactured prior to June 2018). Also, the XWFE Filter replaces the XWF Filter and is embedded with Leak-Detecting Sensing Technology. This innovation enables refrigerators to shut down the water valve when a leak is detected at the filter. The size, shape, assembly, and installation of the filter remains unchanged from the previous XWF filter. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
A:AnswerHi Tony - Thanks for considering GE Model GSS23GSKSS! The doors and bottom grille can be removed to fit through the narrow entry to your kitchen (29 1/4"). To remove the base grille, open the doors, remove the screw at each end of the base grille and then pull the grille straight out. See page 12 of the Installation Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Dave - Thanks for choosing GE and welcome to the family! We are sorry to hear the installers did not level your refrigerator. The refrigerator can be leveled by adjusting the rollers located near the bottom hinges. The instructions are provided on page 27 of the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - We apologize for any inconvenience. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Aaron - Yes, the external dispenser provides Cubes, Crushed Ice and Chilled Water. Thanks for considering GE Model # GSS23GSKSS. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerI wouldn't complain, because you are really getting a great refrigerator. We absolutely love our white refrigerator, and we have had ours for one and a half months now.
