Questions & Answers

Q: QuestionCan you haul these on their back or side

Asked 5 years ago by Ndsu2020.

• A:Answer Hi Ndsu2020 - Thanks for choosing GE! French- door models must always remain upright, though they can be tilted to get through doorways, etc. We suggest viewing the following link for guidance on transporting your refrigerator: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16603 - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi there - this fridge is about 1.5" too tall for my space - does it have wheels or feet that can be removed to adjust for the height?

Asked 5 years ago by BMac.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss Black

• A:Answer Hi BMac. Good question! We would not recommend removing the leveling legs or rollers on your appliance. The unit was tested and approved with all parts in mind. You can attempt to lower your unit as low as the leveling legs will allow to see if this helps. The unit also needs to adhere to the following air clearances: 1/8" on each side, 1" on the top, and 2" in the rear. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: QuestionMany reviews say this refrigerator is noisy. Both from Best Buy and Home Depot. What is causing that? Has it been fixed by the manufacturer?

Asked 5 years ago by Anonymous.

• A:Answer This lovely fridge was delivered to me on March 9th. We have not noticed any loud or noisy sounds. The only thing I ever have heard is a very brief and infrequent "clunking" sound when ice is being deposited into the ice holder in the door. Aside from that, this fridge is very quiet. This fridge is definitely a good one - space inside is well arranged so that everything fits and is accessible. The water/ice dispenser and temperature controls are very slick. I had a larger and allegedly more high end GE Cafe fridge before this one and I like this model better for what it's worth.

  Answered 5 years ago by DDRMVerified Purchase

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Q: QuestionI have to consider that my dishwasher is directly across from the frig. I am wondering how far out the drawer extends from its closed position. I don't want to dent the door with my dishwasher door. Not that I would do that, but someone else might.

Asked 6 years ago by coachLisa.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss Black

• A:Answer Hi coachLisa - Thanks for considering GE Model GFE24JGKBB! We can certainly understand your concern regarding the installation across from your dishwasher and glad to help. The depth with freezer drawer open is 54 3/4" (includes handle). We suggest viewing page 20 of the Installation Guide at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF - We hope this is help and it fits! Keep in touch. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this be purchased without ice maker?

Asked 6 years ago by Maryann.

• A:Answer Hello Maryann - Thank you for your interest; we are happy to help! This refrigerator model comes with a factory-installed icemaker. W are sorry to say it cannot be purchased without an icemaker. We are glad you checked! Olga

  Answered 6 years ago by GE Answers

  
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Q: Questionwhy is the information on left door panel about getting ice and water so light that i can not even see it at night i have a stainless steel french door

Asked 6 years ago by pupjess.

• A:Answer Hello Pupjess. Thank you for reaching out to us. I am sorry to say there is not a back light to make the control panel brighter. We'll be sure to share this with the product design team. We apologize for the inconvenience. Olga

  Answered 6 years ago by GE Answers

  
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Q: Questiondoes the stainless clean easily? does it scratch? See lots of complaints this model GFE24JSKSS super noisy! anyone purchase one in 2019 and have same complaint?

Asked 6 years ago by gemaybe.

• A:Answer I agree with the noise it’s frustrating

  Answered 6 years ago by 1CenterVerified Purchase

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Q: Questioncan door be reversed

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator

• A:Answer Don't think that the doors can be reversed as the water feed line connects directly into the top of the left door which has all the water filtration and ice making features. MIght be possible to do a special order but the configuration of this refrigerator is highly specific

  Answered 6 years ago by oldjoggerVerified Purchase

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Q: QuestionDoes it have ice maker

Asked 6 years ago by Ann.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss White

• A:Answer Ice maker is in the door itself

  Answered 6 years ago by KeenVerified Purchase

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Q: QuestionWebsite shows black stainless availability. Are sides of fridge black stainless?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator

• A:Answer Hi - The sides of the black stainless refrigerator are dark gray. Explore our Sleek Black Stainless Appliances at https://www.geappliances.com/ge/black-stainless-steel-appliances.htm - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat are the interior dimensions of the top freezer drawer? Thank you!

Asked 6 years ago by mims22.

• A:Answer Hi mims22 - The top freezer bin is approximately 24 ½" Width x 18" Depth. The bottom bin is approximately 23" Width x 14 " Depth. Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you get ice from the freezer or just through the door?

Asked 7 years ago by DD.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss White

• A:Answer You can get ice through the door.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat is width with doors opened 90 degrees without including the door handles?

Asked 7 years ago by EDBCOOL.

• A:Answer Probably about 35". For us, this wasn't a problem since the open door was far enough out from the space where we only had 33 " of width available.

  Answered 7 years ago by SLJOVerified Purchase

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Q: Questiondepth with out doors

Asked 7 years ago by jerry.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss White

• A:Answer Hi Jerry - Case Depth Without Door = 30 5/8 in. We suggest to view the Quick Specs document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GFE24JGK_c2.pdf - Keep in touch! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the bottom drawer in the refrigerator have a divider? If so, is it removable so that something like a fruit tray could fit in it?

Asked 7 years ago by Beth.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator

• A:Answer Yes, the bottom has a drawer divider that is removable.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat color are the sides of this refrigerator? In our kitchen the sides will be visible.

Asked 7 years ago by Rbv.

• A:Answer Hi RBV, The case is dark gray. Have a good day. Sadie@GEA

  Answered 7 years ago by GE Answers

  
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Q: Questionwhat does the lock function do on the control panel do?

Asked 8 years ago by James.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss White

• A:Answer Hi James- Most dispenser models have a child lock-out feature.The Lock option allows you to lock out the ice and water dispenser and all other controls. Check out the Owner's Manual online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - Thanks for choosing GE Appliances for your home. Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: Questionis the exterior magnetic?

Asked 8 years ago by magnetic.

• A:Answer Hi magnetic- Yes, the Slate finish holds magnets so you can display your favorite photo or the weekly list. Learn more about our smudge-proof Slate finish: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: Questiondoes this item come in black stainless steel

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE - 23.6 Cu. Ft. French Door Refrigerator - High Gloss Black

• A:Answer Hi- We are excited to hear of your interest in our GE® Refrigerators! Model GFE24JGKBB is not available in Black Stainless. It is available in White GFE24JGKW, Slate GFE24JMKES and Stainless Steel GFE24JSKS. The following GE® models are available in Black Stainless: GFD28GBLTS, GYE22HBLTS, GFE28GBLTS. We also offer the following GE® models in Black Slate: GFD28GELDS, GFE28GELDS. The Black Slate's unique matte finish hides fingerprints and virtually eliminates smudges, keeping your appliances looking clean. Learn more: http://www.geappliances.com/ge/black-slate-appliances.htm - Keep in touch. With so many choices, we are always glad to help make your shopping experience a bit easier! SUEatGEA

  Answered 8 years ago by GE Answers

  
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