Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Questions & Answers

Your price for this item is $1,799.99
Page Showing 21-40 of 51 questions
  • Question1. What are the inside dimensions of the top freezer drawer? 2. Would two ice bins (GE OEM ice bins) would fit side by side on the top shelf 3. Is a model specific ice bin available as an accessory? Thanks...

    Asked by IceHog1.

    • Answer Hi - Thanks for your interest in our GE Model GDE25ESKSS! The inside dimensions of the top freezer drawer are approximately 23 ½”W x 18 ½”D x 5 ½”H. Two of the GE OEM ice bins (part # WR30X30260) will fit in the top freezer drawer. The ice bins can be purchased online at GEApplianceParts.com or call 1-877-959-8688, Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionI have a GE Profile Refrigerator that is about 15 years old and it is time to replace. I wish GE made the same refrigerator with the same quality. I am wondering if the shelves and bins from my current refrigerator will fit into this one?

    Asked by Pattib.

    • Answer Hello Pattib - Thank you for reaching out about your refrigerator. We are sorry to hear your previous model needs replaced. We will be happy to check to the compatibility of the bins of your current refrigerator with this new model. Please feel free to reach out to us with the model number of your current refrigerator. Thanks! - John

      Answered by GE Answers

  • QuestionIs the outside magnetic?

    Asked by peacelovemath.

    • Answer Hi peacelovemath - Yes, GE 2017 and newer Bottom Freezer and French Door models will hold a magnet. See MAGNETISM OF STAINLESS STEEL APPLIANCES: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17349 - Thanks for choosing GE Model GDE25ESKSS. Enjoy! Sue

      Answered by GE Answers

  • QuestionAre there door alarms if the doors are accidentally left open?

    Asked by Shopper.

    • Answer Hello Shopper. Yes, this refrigerator model has the door alarm feature. To set the alarm, press the Door Alarm pad. This alarm will sound if either door is open for more than 2 minutes. The beeping stops when you close the door. Thank you for checking. Olga

      Answered by GE Answers

  • Questiondo not want ice maker. can ice maker be removed?

    Asked by pandabear.

    • Answer Hi pandabear - While we do not recommend modifications or removal of the factory-installed icemaker, it can be turned off. We also offer GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator GBE21DSKSS (side swing door) without an icemaker. Thanks for considering GE. Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes this model have fingerprint resistant finish?

    Asked by Amy.

    • Answer Hi Amy - The stainless steel finish is not fingerprint resistant. We currently offer GE® 21.8 Cu. Ft. Counter-Depth Side-By-Side Refrigerator GZS22IYNFS and GE® 25.1 Cu. Ft. Side-By-Side Refrigerator GSS25IYNFS with fingerprint-resistant stainless finish. Also, check out GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator GDE21EMKES (Slate). The rich matte Slate finish naturally hides fingerprints and smudges to maintain its beauty. Explore Slate at https://www.geappliances.com/ge/slate-appliances.htm - Thanks for your interest! Sue

      Answered by GE Answers

  • Questionwhat is height ?

    Asked by jerry.

    • Answer Hi Jerry - Overall Height to Top of Door is 69 7/8". Height to Top of Hinge is 69 3/4". Height to Top of Case is 68 5/8". We suggest to view the Quick Specs at the following link for all product dimensions/clearances: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDE25ESK_c2.pdf - Thanks for viewing GE! Sue

      Answered by GE Answers

  • QuestionWondering if this refrigerator, GE- 24.9 Cu.ft.Bottom-Freezer refrigerator or all refrigerators have Prop. 65 warnings? Looking for a refrigerator that is not cancer causing to put our food in. thank you!

    Asked by General24.

    • Answer Hi General24- Thanks for considering GE! We understand your concern. We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. I can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards. Keep in touch! Sue

      Answered by GE Answers

  • QuestionHi is the door side changeable. I need the door to open from the right to the left?

    Asked by Catlady.

    • Answer Yes, the door swing is reversible on this refrigerator.

      Answered by CommunityAnswer

  • QuestionIs the freezer a drawer or a swing door?

    Asked by Mj.

    • Answer The freezer pulls straight out. It doesn't swing.

      Answered by EEDC

  • QuestionWhy does the inside light stay on when refrigerator door is closed?

    Asked by Gina.

    • Answer Hi Gina- Thanks for choosing GE! This would not be considered normal and we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - A qualified service technician is required for an accurate diagnosis. We apologize for any inconvenience. Thanks for reaching out to us! SUE@GEA

      Answered by GE Answers

  • QuestionDoes this refrigerator have a trim kit available so I can have a "built-in" appearance? If not, what refrigerators do you make that do have trim kits available? I really want a full size unit rather than counter depth.

    Asked by AuntSusie3380.

    • Answer Hello AuntSusie3380, This is Lisa from GE Appliances. I am happy to help. This model does not offer a built in option with a trim kit. We do not offer models with a trim kit for a built in appearance at this time. We appreciate you considering GE Appliances.

      Answered by GE Answers

  • QuestionAre the doors of this refrigerator magnetic?

    Asked by KathyW.

    • Answer Hi KathyW- Thanks for viewing! Most 2017 bottom freezer and French Door models (except Café Series) will hold a magnet. Prior to 2017, we recommend testing it with a magnet while you are shopping. Thanks for checking with us! SUE@GEA

      Answered by GE Answers

  • Questionhow do I turn off the ice maker on the bottom freezer of model GDE25ESKBRSS

    Asked by puzzled.

    • Answer Push up the metal bar over the ice tray.

      Answered by EEDC

  • Questionwhat is the cubic footage of the refrigerator only not including the freezer section of the GDE25ESKSS MODEL

    Asked by NAVAJO.

    • Answer Hi NAVAJO- This is Sue at GE Appliances. We are excited to hear of your interest in our GE® ENERGY STAR® 24.9 CU. FT. BOTTOM-FREEZER DRAWER REFRIGERATOR GDE25ESKSS! The Fresh Food capacity is 17.6 cu. ft. We suggest to view the Quick Specs for dimensions and clearance requirements at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDE25ESK_c2.pdf - Keep in touch. We are always eager to provide assistance!

      Answered by GE Answers

  • QuestionIs the door on the GE refrigerator reversible?

    Asked by GEEZER2.

    • Answer Hi GEEZER2- This is Sue at GE Appliances. We are excited to hear of your interest! Yes, the door swing is reversible to allow for flexible installation. You can view complete details in the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - Thanks for checking with us. Enjoy!

      Answered by GE Answers

  • QuestionDoes this refrigerator come in a black stainless?

    Asked by Kimi.

    • Answer I've never seen one, I ordered mine w/o seeing it in person because I wanted bottom mount (largest and GE brand to go w/ the rest of my new appliances), no question. If you get on Best Buy's website you should be able to find it and see the colors in a drop down box on the specs page.

      Answered by Anonymous

  • QuestionIs the freezer and refridgerator cooled by seperate units or does the freezer cool the refridgerator? thanks.

    Asked by Anonymous.

    • Answer Hi- This is Sue at GE Appliances. We are excited to hear of your interest! The refrigerator is not equipped with two separate cooling systems. The refrigerator features electronic controls, multiple sensors, and multi-flow air system to help provide better cooling performance. Thanks for checking with us!

      Answered by GE Answers

  • QuestionAre the door shelves adjustable and can an extra door shelf be purchased to add additional door storage?

    Asked by lynellea.

    • Answer Hi lynellea- This is Sue at GE Appliances. Thanks for your interest! The refrigerator door features two adjustable bins and two full width bins (not adjustable). To purchase additional door bins, contact our GE Appliances Parts Team at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET or visit http://www.geappliances.com/ge/parts/?icid=GEARpartsflyout-repairparts- Thanks for checking with us!

      Answered by GE Answers

  • QuestionWhat is the height of the fridge WITHOUT the hinge

    Asked by Matt.

    • Answer Hi Matt- This is Sue at GE Appliances. We are excited to hear of your interest! Height to Top of Case is 68 5/8 in. Check out the Quick Specs for more dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDE25ESK_c2.pdf - Keep in touch!

      Answered by GE Answers