“I recently purchased this dishwasher, but my dishes are not coming clean at all. I have done more than one cycle with the same load and it still does not come clean. Is there something that may be wrong with my unit? Thank you”
1-1 of 1 Answer
Hi - We are so sorry to hear about the difficulty you are having with your dishwasher. With a new installation, we would recommend you double check to be sure the dishwasher was connected to the hot water supply line under the sink (in most installations). If the dishwasher was inadvertently connected to the cold water supply, this would definitely effect the wash performance. Next, we would recommend checking to ensure you have a minimum of 120 degree F. water coming into the unit. You can do this by checking the temperature of the hot water at the sink closest to the dishwasher with a candy thermometer. If the water isn't at least 120 degrees, you will need to adjust the temperature on your hot water heater. If these two items check out, we would recommend service. We do hope this helps. All our best! Vikki@GEA
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