Questions & Answers

Q: QuestionDoes this oven have multiple rack positions?

• A:Answer Yes, this oven has multiple oven rack positions to increase cooking flexibility.

Q: QuestionDoes this oven have an audible preheat signal?

• A:Answer Yes, this oven has a convenient signal that alerts when the oven reaches the desired temperature.

Q: QuestionIs the door lock available in this oven?

• A:Answer Yes, door lock is available in this oven.

Q: QuestionIs there a clear view window on the oven door?

• A:Answer Yes, there is a clear view window that makes monitoring food simple.

Q: QuestionHow many oven racks does this oven include?

• A:Answer This oven includes two oven racks that are durable.

Q: QuestionAre electronic touch pads available on this oven?

• A:Answer Yes, electronic touch pads are available, and they are easy to operate.

Q: QuestionHow long is the electric cord that comes with it? Also what type of plug is needed for this oven?

Asked 5 years ago by Anonymous.

• A:Answer Hi - Thanks for viewing GE Model JRS06SKSS! All wall ovens must be hard wired (direct wired) into an approved junction box. A “plug and receptacle” is not permitted on these products. All models have a 40” or 54” conduit with the electrical leads attached to the oven. The leads can then be connected right into the household wiring. For more detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11047.pdf - We'd love to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this oven self cleaning?

Asked 4 years ago by Peggy.

• A:Answer Hello - thanks for asking this great question! This is a standard clean model, so that means the interior is made of a smooth, porcelain-enamel-on-steel liner, with shelf supports embossed in liner material. This smooth surface liner makes cleaning easy and the liner also reflects heat away from the surface to help prevent spill-overs from baking on. Additionally, with proper care, the porcelain enamel finish on the inside of the oven will stay new-looking for years. Be sure to let the oven cool before cleaning, and we also recommend wearing rubber gloves when cleaning the oven. Soap and water will normally do the job, though heavy spattering or spillovers may require cleaning with a mild abrasive cleaner. More information for care and cleaning of this wall oven can be found on page 18 of the owner's manual. If you're interested in a similar wall oven that is self-cleaning, check out model #JRP20BJBB: https://www.bestbuy.com/site/ge-24-built-in-single-electric-wall-oven-black-on-black/6315212.p?skuId=6315212. We hope this is helpful! All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it possible (safe) to set this oven on a stand or base cabinet rather than having it built in? I realize that it wouldn't Be "finished" on the sides, top and bottom.

Asked 8 years ago by Cat57.

• A:Answer Hi Cat57 - Thanks for considering our GE Wall Oven! This would not be an approved installation. You will need to be sure the oven is securely installed in a cabinet that is firmly attached to the house structure. Weight on the oven door could cause the oven to tip, resulting in serious personal injury or death. Cabinet space must be provided to enclose the recessed part of your built-in oven. It is important that the oven be installed at or above the minimum height specified. The unit has been tested and approved, in accordance with safety standards, at this height. GE Appliances cannot recommend altering, redesigning, or modifying an appliance. Our products are designed, tested and manufactured to specific specifications. On new products, we offer a warranty based on these specifications, so any modification may void this warranty. You can view the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11047.pdf - Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this unit come with the electrical plug or is that bought separately?

Asked 8 years ago by EdFSr.

• A:Answer Hello EdFSr - This model is hard wired to the electrical junction box. All parts needed for installation are supplied with the unit. - TREY@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill the oven Bake at 500F?

Asked 10 months ago by James.

• A:Answer Yes!!!

  Answered 10 months ago by MikeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow does oven get ducked out for smoke?

Asked 2 years ago by Joe.

Q: QuestionI have had my new GE wall oven for about 3 months. Now it doesn't work. My stove top works. Oven should work. Again it is a wall oven separate from stovetop. Model JRP20BJ4BB Serial MV158829Q. Please let me know if this is included on 1 year warranty.

Asked 2 years ago by Shell.

• A:Answer Mine is separate, So check your circuit breaker. K82331

  Answered 10 months ago by MikeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe need to replace GE wall oven JTP 13gov288 AND FRENCH DOOR FRIDGE MODEL# TFX 24PAX BBB. Can you please recommend model numbers to replace them? I’m afraid to order the wrong size.

Asked 2 years ago by Jaxali.

Q: QuestionLost the manual....how do you change the clock?

Asked 3 years ago by CD.

• A:Answer Hold the button that says clock for 3 seconds, then set the clock. Use the +/- buttons.

  Answered 10 months ago by Mike

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm installing a single 24" electric wall oven. The installation shows I can install the electrical junction box 5" below the runners? If I do this the oven conduit wires will go down the rear of the oven. Is this okay? It won't be hot for the wire?

Asked 3 years ago by Birdie.

• A:Answer Hey there, and thanks for reaching out! We know how important getting your wall oven installation correct is, and we’re glad to assist. After reviewing the Installation Instructions and Quick Specs for model JRS06BJBB (as you didn’t mention your exact model number, please make sure you are viewing the correct instructions for your specific model), we can advise the Junction Box should be either 5” MIN below the cutout floor or 44” MIN above cutout floor. It should also be a minimum of 23 7/8” above the runners. If you’d like to view additional details, as well as diagrams, the Installation Instructions and Quick Specs are both available on our GE Appliances website when you look up the model number and go to the product page. Electrical connections and details are also discussed in those documents, if you’d like to review that information as well. We hope those documents will be helpful, but are always available here or over social media if you have additional questions or concerns. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, My GE wall oven’s light bulb is burn out. I need to replace the light bulb but couldn’t remove the bad bulb to replace it. Please tell me how to remove the bulb?

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks so much for checking with us. We are sorry to hear your oven light burned out, but we will be happy to help provide some tips for replacing it. First, we recommend unplugging your range or flipping your breaker off before attempting to replace it. Then view the following video https://www.youtube.com/watch?v=uwIvr2BsIKo. You can also view the instructions on page 18 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000958.pdf&_ga=2.239927107.1738487097.1651512251-286710438.1648489339&_gac=1.3877508.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe are considering this model to replace our GE JRP03J wall oven. Will it fit into the same opening?

Asked 4 years ago by Sherry.

• A:Answer Hi - Thank you for reaching out to us. The GE model you are considering is the closest comparable replacement. As you have not provided the complete model number of your existing wall oven, we would recommend you measure the actual opening you have available in your cabinet as there may have been slight or fractional dimensional changes over the years. We do hope you choose GE for your home. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm replacing a 1970s Hotpoint. I measured the cutout opening and the oven dimensions are all smaller so it should fit. But now I read required "cutout dimensions." Says cutout depth should be 23 1/2. I have 23 1/4. oven depth is 23 1/10th. Problem?

Asked 4 years ago by Johnz.

• A:Answer Hello, Good question! We appreciate you reaching out to us and we're happy to help. Since this model is a bit larger than your cutout opening, it may stick out less than an inch in the front. It should not be a very noticeable difference and should not cause any issues when operating this model. We hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question