A:Answer Hi KenA- Thanks or choosing GE! This is not what we would expect to hear and can certainly understand your concern. This model has a hidden vent concealed inside the dishwasher door. This provides a clean appearance, seals in sound during the wash cycle, and protects against venting damage to countertops such as Corian or granite. It is quiet by design (46 dBA) with Quiet Water Valve, Sealed Toe Kick, Tub Collar Trim and Full Outer Bitumen Blanket Wrap. We suggest to make sure the Tub Collar Trim pieces were installed. For reference, see page 8 of the Installation Instructions. The dishwasher wash pump motor can make a whining sound when operating. This is normal. See the following link to learn more: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16269 -
If properly installed, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us. Keep in touch! SUEatGEA