A:AnswerI purchased this because of the Piranha food disposer, thinking it would work like my previous KitchenAid. Nope. It has an extremely hard to clean micro mesh filter that has to be cleaned after every wash, or food deposits back on to my dishes and glasswear. It cleans worse than my 18 yr old KitchenAid that it replaced. Thoroughly disgusted.
A:AnswerHi Melissa- Thanks for choosing GE! We're happy to hear you in the family. While the dishes should be dry after the Heated Dry cycle, the interior of the dishwasher will not be completely dry and some water remaining in the bottom of the dishwasher after completion of a dry cycle is normal. For best results, make sure inlet water temperature is at least 120°F. Adjust your water heater accordingly. We recommend the use of a rinse agent, such as Finish® Jet-Dry® Rinse Aid designed for great drying action and to protect against spots and film build-up on your dishes, glasses, flatware, cookware, and plastic. Use Wash Temp Boost option. Select a higher cycle, such as Wash Temp Sani, Sanitize Temp or Heavy. Also, this model does have Fan Assist Dry. Leave door closed after the Clean light appears to allow the fan to run an additional 90 minutes. Note: If you open the door, this fan extension will be cancelled. For reference, see page 23 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55119-1.PDF - We hope these tips are helpful. Thanks for reaching out to us! SUE@GEA
A:AnswerHi Caroline- GE Model GDT695SSJSS has a Stainless Steel Tub and Door Liner. A website correction request will be sent to BestBuy. Thanks for reaching out to us! SUEatGEA
A:Answer49 minutes for a light load, 75 minutes for a normal load, and 147 minutes for a heavy load. You can select heated dry if you would like, but I usually let the dishes set for about 15 to 20 minutes and everything is dry when I take them out.
A:AnswerHi there, FrankJr - Great question! When making a cycle selection on the control panel, the door will have to be slightly opened. The cycle will not start until the Start button is pushed and the door is closed within 4 seconds. We hope this helped clear some confusion. Feel free to reach out to us at the "Contact Us" link on our website if you have any other questions. Thanks! -Mikayla@GEA
A:AnswerHi - Thanks for your interest! The dishwasher has a flood float in the sump area. The flood float signals to the dishwasher when to stop filling. The flood float keeps the dishwasher from overfilling with water. The water pressure to the dishwasher should be 20 - 120 PSI (3/8" O.D. copper water line or 1/2" O.D. plastic water line). Keep in touch! Sue
A:AnswerHi Bill - Height with legs retracted - Minimum Height = 33 3/8 in. Height with legs extended - Maximum Height = 34 5/8 in. We encourage you to view the Quick Specs the following link for product and cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDT590SGJ_SMJ_SSJ_GDT695.pdf - Thanks for choosing GE! SUE@GEA
A:AnswerHi Caroline- For best performance, we suggest to inspect and clean the filter periodically. This should be done every other month or more depending on usage. If there is a decrease in wash performance or dishes feel gritty, this is also an indication the filter need to be cleaned. It is easy to access and remove. Check out page 21 of the Owner's Manual for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55119-1_LORESr1s0.PDF - Thanks for considering GE! SUEatGEA
A:AnswerHello MWilson - We are very sorry to hear about the damage to your dishwasher. Skins are not available for our dishwasher. The entire door may need to be replaced on the unit. We suggest scheduling service by calling 1-800-432-2737. Thanks! - John@GEA
A:AnswerHello George - Thank you for your question; we are happy to help! There is no difference between these two models. The GDT695SSJ4SS is the same as the GE® Stainless Steel Interior Dishwasher with Hidden Controls GDT695SSJSS: https://products.geappliances.com/appliance/gea-specs/GDT695SSJSS
These are the same model. When the appliance is manufactured, extra numbers are placed on the rating plate and product registration to identify manufacturing specific data when the appliance is made. Should service or parts be needed, these are used as identifiers for the specific appliance. Thanks for checking! Olga
A:AnswerHi there,
We're sorry to hear about the difficulties you've been having with your dishwasher. If you are finding that the water coming into the unit is not getting hot, there may be an issue with your water heater. For some more details on correct water temperature and how you can test it, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18924 - Some water (standing water), usually one to two cups, remaining in the bottom of the tub is normal. If dirty water is building up over time in the bottom of the dishwasher and do not have an air gap make sure you have a high drain loop. For some more details on standing water, take a look at this link, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16573 - Also, you may be experiencing poor drying due to your incoming water not being hot enough. For more details, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926 - We hope that this helped! Thank you so much for your question. -Michael
A:AnswerThe dishwasher is mounted to a wooden base when it is shipped, inside the cardboard box. See picture below. The legs are on the bottom of the wooden base.