Questions & Answers

Q: QuestionIs this considered Counter Depth? And is it a fairly quiet refrigerator? have read lots of negative comments about certain brands being tad loud. Thank you!

Asked 6 years ago by sharona.

• A:Answer This refrigerator is not counter depth. I wish I would have purchased one that was, however it is very quiet. We do not hear it at all.

  Answered 6 years ago by MarciVerified Purchase

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Q: QuestionIs the finger resistant stainless much darker? Worried it won’t match with other appliances

Asked 5 years ago by Diane.

• A:Answer It is,a little but this is my only metal appliance right now. If it isn't next to another I don't think you would notice. But it's not super fingerprint resistance. But it does wipe off easy.

  Answered 5 years ago by lizwVerified Purchase

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Q: QuestionDo the doors open 180 degrees? They appear to open slightly over 90 degrees in the pictures.

Asked 5 years ago by Wondering.

• A:Answer The doors do open 180 degrees to allow you to take the shelves out.

  Answered 5 years ago by champbrock76Verified Purchase

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Q: QuestionWhere is the control to turn the ice maker on and off?

Asked 6 years ago by LadyTee.

• A:Answer Hello LadyTee - Thank you for your question; we are glad to assist. There is a power switch on the icemaker to turn it on and off. Please visit the following link to view this information provided on page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF We hope that this helped. Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: Questioncan the dorrs be easily removed for installation? I have to fit it through a 32inch door

Asked 3 years ago by RipBorzani.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer Thanks so much for your question! We're glad to help. Yes, the doors on this refrigerator can be removed. If you would like to read more about this, check out page 23 of the owner's manual found on our website. The case depth without the doors is 28.5". We hope this helps! Please let us know if there's anything else we can do for you! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questiondoes this model have humidity controls on the vegetable bins?

Asked 6 years ago by mag.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - White

• A:Answer Hi mag - This model has 3 lower drawers. The middle drawer features Adjustable Humidity. Thanks for viewing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan I get water without using the filter that's inside? I have an external filter.

Asked 6 years ago by phl.

• A:Answer Hi there, If you have a Whole Home Water Filtration System you should not need to use another filter inside of your refrigerator. However, if you are not using a filter within your refrigerator, you would need to use a bypass plug in its place. Otherwise, you will be unable to use your dispenser. A bypass plug should be included with your unit upon delivery. We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: Questionwhat size are the ice cubes

Asked 6 years ago by kathy.

• A:Answer Hi Kathy - Thanks for your interest! The icemaker produces crescent shaped cubes approximately 2 1/2" long x 3/4" high x 3/4" thick. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this model available with a 3rd smaller drawer?

Asked 4 years ago by Coop.

• A:Answer Hi there - This model is not available with a third smaller drawer, however, models GSS25IYNFS, PSE25KYHFS, and PSS28KYHFS are all similar in size and finish and they all do have a third fresh food cabinet drawer. We hope this is helpful! Take care, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre the fridge shelves adjustable?

Asked 5 years ago by John.

• A:Answer Yes. 2” increments

  Answered 5 years ago by Happy

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Q: QuestionWhen the compressor turns on, the fridge emits a very high pitched whistle, almost like some blowing a dog whistle. GE tech came and said “it’s normal”, but it’s definitely not. Anyone else experiencing the same issue?

Asked 2 years ago by WhistlingFridge.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Normal

  Answered 2 years ago by JayantibhaiP

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Q: QuestionIs the High Gloss black on the sides the same as the front of the refrigerator? GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High gloss black

Asked 3 years ago by gb.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss Black

• A:Answer No. The front is smooth and shiny but the sides are the same color but not as shiny. The sides have more of a textured look. Both front and back will reflect any objects close to them but the effect is slightly more pronounced on the front.

  Answered 3 years ago by stargazer44Verified Purchase

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Q: Questionwill a party platter or 1/2 sheet cake fit in this refrigerator?

Asked 3 years ago by Gerri.

• A:Answer Yes it will. Just free up on shelf and in it goes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this refrigerator have wheels on the bottom to facilitate easy moving?

Asked 4 years ago by iinsic.

• A:Answer Hi - Thank you for your interest in this beautiful GE refrigerator. This model does have rollers to allow you to move the refrigerator out. We hope you choose GE for your home. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwill magnets stick to this stainless steel model?

Asked 5 years ago by Dona.

• A:Answer Yes

  Answered 5 years ago by Happy

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Q: QuestionIs the water dispenser pretty fast? We currently have a GE that takes too long to fill a bottle. Nothing is wrong with it but it's on the slow side, so i want a fridge that dispenses water quicker so i don't have to stand there for what seems like forev

Asked 5 years ago by kteddy.

• A:Answer The water seems to dispense very quickly. We've had ours for about a week and my wife has been filling up her one liter water bottles using the water dispenser. She feels like it dispenses quicker than the Whirlpool we had before.

  Answered 5 years ago by champbrock76Verified Purchase

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Q: QuestionDoes this model have a data port?

Asked 6 years ago by Stitch.

• A:Answer Hi Stitch- Yes, most current appliances have a data port (like an RJ jack or Ethernet port) that allows the appliance to be tested or serviced more easily. This port is used by GE Appliances factory technicians to plug in their diagnostic equipment when needed. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives our service technicians the ability to quickly diagnose any issues with your appliance and helps us improve our products by providing us with information on your appliance. If you do not want your appliance data to be sent to us, please advise your technician not to submit the data at the time of service. You may see flashing or blinking lights coming from the data port area. This is normal and is part of the diagnostic system. Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHow far back does the fridge door have to be opened in order to open the drawers? I have a wall in the way which prevents opening the door more than about 110 degrees.

Asked 2 years ago by Marie.

• A:Answer This one that I have it’s the freezer door that is close to the wall when I open it. It was fine to get something at 110 degrees wide opening. For the fridge door, I can still open the drawers just fine too at 110 degrees opening.

  Answered 2 years ago by AmeliaYVerified Purchase

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Q: QuestionThis ge side by side refrigerator 25.3 model # GSS25GGPBB, - does it have contoured doors that are slightly rounded and not just flat? thanks

Asked 3 years ago by gb.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss Black

• A:Answer Hi there and thanks for your interest in this beautiful refrigerator. These doors are contoured and slightly rounded. If we can help answer any additional questions, please let us know! Have a wonderful day. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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