“Why does the water filter on my brand new refrigerator keep freezing about every 2 weeks? I know it is because if you take it off and let it sit on the counter for about an hour or so, it unfreezes and then it works fine for about 2 weeks and freezes agai”
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Hi Mary- Thanks for reaching out to us! Low food load in the fresh food section may cause colder temperatures as there is not enough food to absorb the cold air. We suggest to set the refrigerator control to a warmer setting and wait 24 hours. If this continues, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We apologize for any inconvenience this has caused. Keep in touch! SUE@GEA
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