Questions & Answers

Q: QuestionDo you pick up the existing fridge.

Asked 5 years ago by Steve.

• A:Answer Yes, Best Buy will remove the existing refrigerator from your home and haul it away for a nominal fee of $25. When the delivery staff called to let us know they were on their way to make our delivery, they even offered to remove the food from our existing refrigerator so the food did not have to sit out of refrigeration and possibly spoil! EXCELLENT CUSTOMER SERVICE!!!!

  Answered 5 years ago by SharonVerified Purchase

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Q: QuestionWhat are the measurements of the freezer shelves?

Asked 5 years ago by Greeneyedlady.

• A:Answer Hi Greeneyedlady - Thanks for considering GE Model # GSS25IYNFS! Freezer shelf dimensions are 12 9/32"W x 16 31/32"D. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many pounds of ice does the ice container hold?

Asked 5 years ago by LK.

• A:Answer Hi LK - Thanks for viewing GE Model GSS25IYNFS! The bucket holds 8 lbs. of ice. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many pounds of ice does the ice maker produce in a 24 hour period?

Asked 6 years ago by Granny.

• A:Answer Hello Granny - We appreciate your interest in the refrigerator GSS25IYNFS and we are happy to help! This model icemaker will make approximately 4.5 lbs or 130 cubes per day. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat's the difference between the GE fridge models GSS25IYNFS and GSS25GYPF? It seems the former is more expensive and I'm trying to determine why so I can choose between the two. Thank you!

Asked 9 months ago by JeannieNYC.

• A:Answer There are slight differences in the layout of these models as well as the GSS25IYNFS model has a slightly lower capacity (25.1 cu ft) versus the GSS25GYPFS model (25.3 cu ft). The GSS25IYNFS model also has a fresh food snack drawer (versus none), glass freezer shelves (versus wire), 2 freezer storage baskets (versus one), and 5 total fixed freezer door shelves (versus 2 adjustable and 2 fixed). Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionOne of the door shelves cracked. I need a replacment. Where can I get one?

Asked 2 years ago by taterbugtx.

• A:Answer PartSelect.con 1833 710 1065 We ordered an extra door shelf got here quick This is a great resource for many replacement parts lots of stuff

  Answered 2 years ago by LindasueVerified Purchase

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Q: QuestionDoes it have a removal ice cube storage bin inside the door so you can easily dump cubes in a cooler at one time without having to scop from the door? Also to remove to clean it out as sometimes ice can get compacted.

Asked 2 years ago by NRfeld.

• A:Answer Open left side door. Slide the white shelf out, that is where you turn the ice maker on and off, slide out the ice container to empty or to wash.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWHERE IS THIS G.E. REFRIGERATOR MANUFA CTURED

Asked 2 years ago by FRED.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Mexico

  Answered 2 years ago by Bgell

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Q: QuestionWhere was this product made or assembled

Asked 2 years ago by Travis.

• A:Answer Mexico

  Answered 2 years ago by Bgell

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Q: QuestionDo the rollers allow for height lowering to less than 70 degrees?

Asked 3 years ago by Vi.

• A:Answer Hi there! We’re happy to let you know this wonderful refrigerator is 69” tall, 69 ½” including the hinges. The rollers and legs can be adjusted about ¼” to allow your refrigerator to be properly leveled. If we can answer any additional questions, please let us know. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the Gss25gmpes come with a water filter already installed or do I have to purchase one separately?

Asked 3 years ago by Shopguy.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Good day, Thanks so much for your interest in this amazing refrigerator! This model does come with a water filter ready for use. When it's time to replace, you will need to purchase XWFE filters. Thank you for considering GE! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the width EXACTLY 36 in?

Asked 3 years ago by Ronn.

• A:Answer Yes it is exactly 36 inches

  Answered 3 years ago by Anonymous

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Q: QuestionHow many LED lights in Freezer and its location?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - Black

• A:Answer 3 total. Top one in back under first shelf and bottom two on left towards front.

  Answered 3 years ago by MomOfTwo

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Q: QuestionIs this energy star qualified?

Asked 3 years ago by C.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Thanks for your question! This refrigerator is not Energy Star Qualified; we apologize if this changes your plans. If you have any other questions for us, just let us know. We are here for you and would love to help you find your next refrigerator. -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the surface of this refrigerator finger print resistant?

Asked 4 years ago by rdmckin.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer Hi there! Thank you for considering this beautiful refrigerator for your kitchen. The high-gloss white isn't fingerprint resistant, but this model does come in fingerprint resistant stainless steel. We hope this helps! -Gina@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat type of material use for outside panel it’s stainless steel and how color looks do you have floor sample to see

Asked 4 years ago by DP.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Hi, Great questions! Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. Unlike Traditional Stainless, Fingerprint Resistant Stainless does not require the use of special stainless cleaners. We have some good news for you! GE Appliances has designed this fingerprint resistant finish to blend beautifully with non-fingerprint resistant stainless steels. The color and tone of our Fingerprint Resistant Stainless Steel has very good color harmony with the other stainless steel products. The finish does have a more rich satin finish (slightly less reflective), but in kitchen suite appearance reviews, this has been accepted broadly. We hope you find this helpful and are wishing you the very best! - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionThe listed depth for this model is 34.75". How is this counter depth?

Asked 4 years ago by CJSD.

• A:Answer Hello- We appreciate your interest in our Side-By-Side Refrigerator. This is an excellent model but it shouldn't be listed as a counter depth model. It will fit in a 33" space though. The case depth without the door is 28 1/2 and the case depth with the door, but without the handle is 32 3/4. When adding the handle the depth is 34 3/4. If you are wanting a true Counter-Depth model, please take a look at GZS22IYNFS. It's a little smaller at 21.8 vs 23.0 Cubic. Ft. but it is an actual Counter-Depth model. ~Note: We will request the site be corrected. https://www.bestbuy.com/site/ge-21-8-cu-ft-counter-depth-fingerprint-resistant-side-by-side-refrigerator-stainless-steel/6330748.p?skuId=6330748 We hope this is helpful! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWill the black stainless steel option ever be available?

Asked 4 years ago by Meem.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate

• A:Answer Hi - Thank you for your interest in this beautiful new GE refrigerator. We have not received any indication at this time of our side-by-side models being offered in the black stainless finish. The black slate model you've inquired about is quite stunning and we are certain you would be thrilled with this model. We do hope you choose GE for your home. Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionGSF25IYNFS Do selves in frig PULL OUT to reach items in back of draw. If so how Many Same question in freezer.

Asked 4 years ago by Anonymous.

• A:Answer The three shelves on the refrigerator side and two lower shelves on the freezer side pull out. I did not realize this until I saw this question and went to my fridge to check. I absolutely love this refrigerator!

  Answered 4 years ago by HappyGalVerified Purchase

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