Questions & Answers

Q: QuestionAfter plugging in the unit for the first time, how long will it take to make ice?

Asked 2 years ago by Jamey.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

Q: Questionwhat is the size and shape of the ice cubes, please?

Asked 2 years ago by sam.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with In-the-Door Ice Maker - Black Slate

Q: QuestionJust reading the specifications, is this really a manual defrost freezer??!? if so, how often does it need to be defrosted?

Asked 2 years ago by Bob.

Q: QuestionWhy is there. 19.99 install charge for Total Tech customer when all other fridges we look at install is free.

Asked 2 years ago by DELLLAPTOP.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

Q: QuestionLooking at the 25.6 cu French door with Water/ice in door. It is slightly to big to get in my doorway. Can the doors be removed to get though the doorway. Or any suggestions?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with In-the-Door Ice Maker - Black Slate

• A:Answer Yes. They had to remove the doors to get it thru my front door. It didn’t seem to be a problem.

  Answered 2 years ago by Jonny

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Q: QuestionIs this a counter depth refrigerator?

Asked 3 years ago by Rose.

• A:Answer No

  Answered 3 years ago by MaryKVerified Purchase

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Q: QuestionWhat color are the handles on the slate refrigerator and appliances

Asked 3 years ago by Deb.

• A:Answer A sort of Aluminium tone

  Answered 3 years ago by LuisMtzVerified Purchase

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Q: QuestionIs there a light at the water ice dispenser?

Asked 3 years ago by danibell.

• A:Answer Yes, very good lighting!

  Answered 3 years ago by Candela

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Q: QuestionWhat are SPILLPROOF SHELVES

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hey there! We appreciate your interest in this beautiful refrigerator. Spillproof Shelves have trim pieces that allow them to hold up to 12 ounces of spilled liquids. This makes clean up much easier by keeping these liquids from spreading to other areas. Please let us know if we can answer any additional questions. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionOur new GE French door/freezer is a week old . Freezer temp shows 0 degrees and frig show 37 degrees. Is the fan supposed to run constantly?

Asked 3 years ago by Gefan.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Ours ran constantly the first 10 days, but us now reached a steady temp of 37

  Answered 3 years ago by GEfridge

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Q: QuestionDoes the white version have magnetic doors?

Asked 3 years ago by Nikki.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer We'd be happy to help! Yes, the refrigerator will hold magnets. We hope that's what you wanted to see from us and we're wishing you nothing but the best. You'd make a great addition to our GEA family. - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy freezer was set at 0 degrees F. I pressed button and it showed 0 degrees. I pressed again thinking it would turn off display but instead it moved temperature to 1 degree F. How do I get it back to 0 degrees F?

Asked 3 years ago by GEfan.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hi there, thank you for reaching out. The "Freezer " adjustment button will continue to increase the temperature until it reaches 5 degrees Fahrenheit, then it will cycle to its lowest maximum temperature and count up. In other words, it only goes in one direction and then repeats. In your case, we would recommend pressing the button continuously until it cycles back to 0. This is also the case for adjusting the refrigerator temperature. We hope this clears things up for you, and please feel free to let us know if there are any other ways we can assist you in the future. -Elliot@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow do you adjust freezer temperature up or down?

Asked 3 years ago by GEfan.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hi there, excellent question! The freezer temperature controls can be operating by pressing the "Freezer" button on the control panel. More information on this can be found on page 8 of the manual, linked here: https://files.bbystatic.com/pJKxw4QINTD019VIVNk1dQ%3D%3D/5f90a375-9345-4097-986e-e309a18a4c8e.pdf - We hope this helps, and please feel free to reach out with any additional questions you may have. -Elliot@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat color are the sides for model GFE26JGMWW? Are they gloss white like the front?

Asked 3 years ago by SusieQ.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hello, thank you for reaching out with this question. The case on the sides and top is made of a textured white steel. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhat type of compressor is used for this model refrigerator?

Asked 3 years ago by BoB.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with In-the-Door Ice Maker - Black Slate

• A:Answer Hello- Thanks so much for checking with us. We appreciate your interest in our beautiful French Door Refrigerator. This is a great model with many really nice features and it has a single speed compressor. If you have any additional questions, please reach out to us directly. We are happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs it possible to purchase bronze handles for the French door refrigerator

Asked 4 years ago by mimi.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Good day, This is a great question! This model refrigerator does not have customizable handles. Only our Cafe line of appliances has customizable handles that include Brushed Bronze. One such model is CWE23SP4MW2. We'd encourage you to go check it out. Thanks for your interest in GE. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionMy fridge actual temp says 60 but set temp 37. Is this normal?

Asked 4 years ago by Candy.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hi there, and thanks for taking the time to reach out to us. We truly hate to hear your actual temperature is not reflecting the set temperature of your refrigerator. We know that must be concerning, and would like to assist. If your refrigerator is new, it may take a couple days to cool down to the set temperature. You might want to check that the refrigerator door is closing completely and the gasket has no gaps or tears that may be preventing a proper seal. The door also shouldn't be opened too often, if possible. Making sure the unit has proper air clearance and has a reasonable food load also helps to ensure it cools enough. We have an article on our GE website titled 'Refrigerator - Not Cooling Enough' with additional troubleshooting steps, if you'd like to reference that. Our service department is available at 1-800-432-2737 if you are not able to resolve the cooling issue, and a technician would be glad to help resolve. We hope this issue is fixed for you soon, and are happy to help if you have any other questions or concerns. -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you put magnets on the black high gloss finish or the black slate?

Asked 4 years ago by Hana.

• A:Answer I just received my new fridge in black slate and put up my magnet hooks from the old fridge. They're heavy-duty from Amazon and stick perfectly. https://smile.amazon.com/LOVIMAG-Magnetic-Coating-Hanging-Kitchen/dp/B09MMGYM71/ref=sr_1_6?crid=2V5XM5SSTSTJZ&keywords=black+magnetic+hooks&qid=1662146341&sprefix=black+magnetic+hooks%2Caps%2C67&sr=8-6

  Answered 3 years ago by Candela

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Q: Questionwhat is the height, width, and depth.

Asked 4 years ago by greg.

This question was asked about the related product: GE - 25.6 Cu. Ft. French Door Refrigerator with Space-Saving Ice Maker - High Gloss White

• A:Answer Hello, thank you for your question. The dimensions of this refrigerator are as follows: 69-7/8" x 35-3/4" x 35-7/8" (HxWxD). If you would like to view the complete dimensional information of this refrigerator, we recommend you check out the quick specs, linked here: https://files.bbystatic.com/yjhDNo6%2BuHAtTbHBrYhZsg%3D%3D/8a83e742-8335-478c-b13a-06b523416fc5.pdf We hope this helps! -Chris@GEA

  Answered 4 years ago by GE Answers

  
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