Questions & Answers

Q: QuestionCan the upper and lower racks of this dishwasher be adjusted to accommodate different dish sizes and shapes?

• A:Answer Yes, the upper rack of this dishwasher can be adjusted to accommodate larger items. The lower rack can also be adjusted to accommodate different dish sizes and shapes.

Q: QuestionHow does the Piranha™ hard food disposer contribute to the effective cleaning of dishes?

• A:Answer The Piranha™ hard food disposer contributes to the effective cleaning of dishes by preventing large particles from clogging the wash arms. It has a stainless steel blade that rotates at 3,600 RPM, which helps to break down food particles and ensure that dishes are thoroughly cleaned.

Q: QuestionWhat is the estimated annual operating cost of this dishwasher, and how does it compare to similar models in terms of energy efficiency?

• A:Answer The estimated annual operating cost of this dishwasher is $34. In terms of energy efficiency, it is ENERGY STAR certified, which means it meets strict energy efficiency guidelines set by the US Environmental Protection Agency (EPA). This makes it more energy-efficient than similar models that are not ENERGY STAR certified.

Q: QuestionDoes this dishwasher have a child lock feature to prevent accidental changes to the settings?

• A:Answer Yes, this dishwasher has a child lock feature to prevent accidental changes to the settings. To activate the child lock, press and hold the Cycle pad, or the Dry/Dry Boost and Steam pads simultaneously for 3 seconds. The Lock Controls light will turn on to indicate the control is locked.

Q: QuestionWhat is the recommended maintenance routine for this dishwasher to ensure optimal performance and longevity?

• A:Answer To ensure optimal performance and longevity of the dishwasher, it is recommended to inspect and clean the filters every two months or more frequently depending on usage. Additionally, remove any leafy vegetables, meat trimmings, and excessive amounts of grease or oil before loading the dishes. Use high-quality detergents like Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent and rinse agents like Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid.

Q: QuestionDoes this dishwasher have a delay start feature, allowing me to set it to run at a specific time?

• A:Answer Yes, this dishwasher has a delay start feature. You can delay the start of a wash cycle up to 8 to 12 hours, depending on the model. To use this feature, press the "Delay Hours" button, select the number of hours, and then press the "Start" button once and close the door to begin the countdown.

Q: QuestionWhat safety features does this dishwasher have to prevent water leaks and potential flooding?

• A:Answer This dishwasher features Active Flood Protect, a water sensor that cancels the wash cycle and alerts with blinking lights and a tone before a flood can occur, providing peace of mind against potential overflows and water leaks.

Q: QuestionHow energy-efficient is this dishwasher, and does it meet or exceed ENERGY STAR® standards?

• A:Answer This GE dishwasher is ENERGY STAR® certified, meeting or exceeding federal guidelines for energy efficiency. It has an estimated annual electricity usage of 240 kilowatt-hours and an estimated annual operating cost of $34.

Q: QuestionHow does the Dry Boost™ technology in this dishwasher enhance the drying performance compared to other models?

• A:Answer The Dry Boost™ technology in this dishwasher outperforms other models by effectively drying dishes up to seven times better. It achieves this by utilizing an innovative drying system that optimizes airflow and temperature, ensuring exceptional drying results, especially for hard-to-dry items like plastics.

Q: QuestionWhat is the warranty coverage provided by the manufacturer for this dishwasher, and what does it include?

• A:Answer The manufacturer provides a limited warranty for one year from the date of the original purchase. During this period, any part of the dishwasher that fails due to a defect in materials or workmanship will be replaced free of charge, including labor and related service. The warranty does not cover service trips to teach the user how to use the product, improper installation, delivery, or maintenance, failure due to abuse, misuse, or commercial use, replacement of house fuses or resetting of circuit breakers, non-defective or broken products, or damage caused by accidents, fire, floods, or acts of God.

Q: QuestionHow many wash cycles does this dishwasher offer, and what are their specific purposes?

• A:Answer This dishwasher offers six wash cycles: - Heavy/Heavy Duty: for heavily soiled dishes, cookware, pots, or pans with dried-on or baked-on soils. - Normal/Everyday: for daily, regular, or typical use to completely wash a full load of normally soiled dishes. - 1 Hour/Time Saver: for light to medium soiled dishes. - AutoSense: automatically senses the soil level and adjusts the wash cycle accordingly. - Rinse: for rinsing dishes. - Steam + Sani: a steam option that loosens tough soils before the wash cycle begins and sanitizes dishware.

Q: QuestionHow quiet is this dishwasher during operation, and how does it compare to other models in its class?

• A:Answer This dishwasher operates at a noise level of 55 decibels adjusted (dBA), which is considered to be very quiet. Compared to other models in its class, it is one of the quietest dishwashers available.

Q: QuestionI have an existing dishwasher which needs to be removed before installing new one. How much do you charge for installation?

Asked 5 months ago by murali.

• A:Answer For more information on services provided, please reach out to Best Buy directly, by calling your local store. - Julia@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: Questionmy dishwasher needs to be replaced ---My current dishwasher measures under cabinet floor to cabinet 34 inches tight, 24 wide & 24 deep. I need to find a dishwasher that ht of 34 inch will accommodate new one 2 install

Asked 8 months ago by cindi.

• A:Answer This model would make a great fit for your space as the height is adjustable from 33-3/8" minimum (with leveling legs fully retracted) to 34-5/8" maximum (with leveling legs fully extended). For more information, see the Prepare Dishwasher Enclosure section on page 3 of the Installation Instructions, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionTO WHOM IT MAY CONCERN, I AM TRYING TO CANCEL AN ORDER I MADE LEST THAN 24 HR AGO. I NEED IMMEDIATE ASSITANCE, I DO HAVE THE OPTIONTO DO SO. THEY'VE ALREADY TAKEN THE MONEY I'M TRTING TO CANCEL I NEED HELP ASAP!!!!!!!!

Asked 1 year ago by ROSEPETALS.

• A:Answer To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this an "open bottom" dishwasher?

Asked 1 year ago by SIUMom.

Q: Questionmodel GDT535psrss dishwasher how to start cycle why is there a blinking red light

Asked 3 years ago by peggy.

• A:Answer We’re sorry to hear the light is flashing and you’ve been unable to start the cycle. We can imagine how frustrating this has been. Please disconnect power for 3 minutes and then try to select your cycle and start it again. If the issue continues, please reach us for service via our website under “contact us,” or by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this model have a heated drying cycle

Asked 3 years ago by Carrie.

This question was asked about the related product: GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black

• A:Answer Hello- Thanks so much for your interest in our Top Control Dishwasher. This is a great model and it does offer a heated drying cycle. Dry Boost is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to 3 times better drying compared to a Heated Dry option. We recommend selecting the Dry Boost and turning your hot water on first before turning your dishwasher on and using a rinse agent. This will give you dry dishes and glasses. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy dishwasher is on LOC and I can't get to unlock. It's a GE GDT535--GDT635.

Asked 3 years ago by Anonymous.

• A:Answer Press and hold the CYCLE pad for 3 seconds or until LOCK indicator goes off. A cycle has to be in progress for the LOCK control to work. No point in LOCKing something that doesn't exist.

  Answered 2 years ago by user476408

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