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You're supposed to install this with the unit tilted upwards a little so anything drains to the back and outside. Try adjusting it and see if that works. This should be in the installation instructions
Sorry, there was a problem. Please try again later.Hello Rw - Thank you for reaching out about your air conditioner. We are very sorry to hear about the leaking inside the house. It is normal for the unit to leak, especially on humid days. However, the unit should leak outside. To make sure this happens, the air conditioner should tilt slightly outside. The front of the appliance should be about 1/4" higher than the rear. We hope this helps and let us know if you have any more questions. - JB
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