Questions & Answers
- Model:
- GNE27JYMFS
- |
- SKU:
- 6498111
Q: QuestionDoes the Freezer have a light when opening?
Asked by Rangers.
- A:Answer Yes, this model, GNE27JYMFS, does include interior LED lighting in the freezer. Jill@GEAppliances
Answered by GE Answers
Q: QuestionIs the refrigerator frost free ie self defrost?
Asked by Lee.
- A:Answer This refrigerator automatically defrost!
Answered by GE Answers

Q: QuestionI bought it two days ago, sometimes I heard crack noise like ice dropping inside the refrigerator, Is there some problem with the refrigerator?
Asked by Danni.
- A:Answer You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature. Expansion and contraction of cooling coils during and after defrost can also cause a cracking or popping sound. This is normal. For more descriptions of normal sounds you can expect with your refrigerator, check out the Normal Operating Conditions section on page 44 of the Owner’s Manual, which can be viewed on our GE Appliances website. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionWhy is my refrigerator all of a sudden starting to freeze the contents solid? No settings changes, or temperature decreases
Asked by LindaH.
- A:Answer If you have not already done so, we recommend disconnecting power to your refrigerator for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we recommend contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionHow do i change the refrigerator temp
Asked by Anonymous.
- A:Answer This refrigerator has upfront electronic temperature controls. To change the temperature, press and release the Fridge pad. The display will show the set temperature. To change the temperature, press the Fridge pad until the desired temperature is displayed. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionWhen you open the freezer, do both drawers pull out together?
Asked by Gene.
- A:Answer When sliding the freezer compartment open, the top full-width basket will slide out somewhat with the bottom, full-width basket. To access the bottom basket fully, simply push the basket towards the back of the freezer. To learn more, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionI could not find in the specs for how many CU for the freezer and the refrigerator to total 27 CU
Asked by Rusty.
- A:Answer The fresh food section offers 18.82 cu. ft. capacity and the freezer offers 8.17 cu. ft. capacity. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionBefore I buy this model, I want to verify that it has a single evaporator system. Thank you
Asked by john.
- A:Answer This model offers a single evaporator. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionIf you don't have a water supply, will the icemaker still try to run? If so, how do I turn it off?
Asked by Jeff.
- A:Answer Yes, the icemaker will attempt to bring water in to make ice. There is an On/Off switch on the icemaker that should be turned off if there is no water supply connected. -Vikki@GEAppliances
Answered by GE Answers

Q: QuestionWhy is freezer running continuously
Asked by Ron.
- A:Answer Your freezer may run more often than previous models did. If you believe your unit is running excessively, please ensure that the freezer is sealing properly. If this doesn't help, please schedule service by calling 833-426-3393 so our technicians can thoroughly investigate.
Answered by GE Answers

Q: QuestionCan you upgrade the handles on this fridge to GE Monogram Statement handles (ZKSB3H3PVSS)?
Asked by MrsEdwards2010.
- A:Answer No, the handles on this fridge can't be changed to the ZKSB3H3PVSS.
Answered by GE Answers

Q: QuestionDoes this model have a dual evaporator system? Doe any GE French door model around this size have a single evaporator system?
Asked by john.
- A:Answer This refrigerator has a single evaporator system. We know it will be a wonderful addition to your home!
Answered by GE Answers

Q: QuestionHow do you know when it’s time to replace the filter
Asked by Jack.
- A:Answer Thank you for reaching out with your question. The top control panel on this unit will have a light that will blink while the door is open until the water filter is replaced. The filter cartridge should be replaced every six months, or earlier if the flow of water to the dispenser or icemaker decreases.
Answered by GE Answers

Q: QuestionAre the door shelves adjustable and the interior shelves?
Asked by Maureen.
- A:Answer This unit has 4 split adjustable shelves and 1 quick space shelf. The shelves are adjustable and easy to slide out for removal. However, they are not sliding shelves. Also, all the bins on the door are adjustable as well.
Answered by GE Answers

Q: QuestionWill the delivery haul away old fridge
Asked by Anonymous.
- A:Answer To better answer your question, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.
Answered by GE Answers

Q: QuestionHow do u adjust the temperature for freezer
Asked by Anonymous.
- A:Answer open the doors top panel inside your fridge
Answered by MichaelC
Q: QuestionWhere is the water filter light/indicator located if the fridge has an internal water dispenser? Normally, both are on the exterior.
Asked by nay214.
- A:Answer the filter is inside the fridge the top right side
Answered by MichaelC
Q: QuestionWe bought & had this unit installed on 4/8 and today I could hear a Quiet buzzing sound coming from the unit that was start & stop. Now our freezer is not working, but the refrigerator section still is? All food in freezer has gone bad! What do we do?????
Asked by FreezerFullNowWarm.
- A:Answer We are very sorry for the issues with your refrigerator. This isn't what we expect to hear and hope this was repaired for you in a timely manner. During the first year there is a one-year warranty with GE. Bodewell Service does our servicing now and they can be reached by calling 1-833-426-3393.
Answered by GE Answers

Q: QuestionHow long to produce water and ice
Asked by Anonymous.
- A:Answer We appreciate you reaching out to us with your question. Once the water line is connected to your unit you can start using the water and ice. This icemaker makes approximately 3.9 lbs. per day. This is also the amount of ice the bin holds. We recommend to dispense water for at least 2 minutes to remove any air from the system.
Answered by GE Answers

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