“My brand new refrigerator's freezer is not working? It was just installed nothing is coming out of the vent? Could there be a button that needs to be pushed?”
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I don’t think so !!! We just had a Dud refrigerator !!!! Delivered, set up, plugger in. We put our food and frozen foods in it. Next morning freezer temperature was 67 degrees. Called the number the delivery people left us. Tech came out in two days, and a bad computer in it !!!! They ordered a new one. Long story short, 3 weeks till we got a working one. Luckily our old one was working and transferred everything to it !!!!!! We had sold it on Marketplace and the buyer was nice enough to wait the 3 weeks to get it. This is quite common I was told due to jostling around in transit. Best Buy only sells the product !!! The manufacturer ie GE or whomever is in charge of the QC.
Sorry, there was a problem. Please try again later.Hey, We're awfully sorry to hear about your refrigerator and that the freezer is not working. This is not the type of first impression we want for our valuable customers. Please schedule a service appointment with a GE technician so they can properly diagnose the problem. You can schedule an appointment by calling 1-800-432-2737. Let us know if you need assistance. Mike@GEA
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