Questions & Answers

Q: QuestionHow much storage space does the freezer have?

• A:Answer The freezer provides 9.17 cubic feet of storage capacity.

Q: QuestionAre the door hinges reversible on this refrigerator?

• A:Answer No, the door hinges are fixed on the left side and cannot be reversed.

Q: QuestionDoes this GE refrigerator have an ice and water dispenser?

• A:Answer Yes, this refrigerator has an external ice and water dispenser.

Q: QuestionWhat type of ice does this refrigerator make?

• A:Answer The refrigerator can dispense both cubed and crushed ice.

Q: QuestionWhat is the total capacity of this GE refrigerator?

• A:Answer This GE refrigerator has a total capacity of 27.7 cubic feet.

Q: QuestionDoes this refrigerator have an alarm that sounds if the door is left open?

• A:Answer Yes, this refrigerator features a door alarm to alert you if the door is left open.

Q: QuestionCan I buy the optional ice maker (sold separately) from Best Buy or do I need to contact GE? Can Best Buy install it if they deliver the refrigerator?

Asked 4 years ago by Josie48.

• A:Answer Not sure If they install it separately but you can always request them when at the time of installation. If broken while installing contact GE not bestbuy.

  Answered 4 years ago by PraveeVerified Purchase

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Q: QuestionWhat is the width of this refrigerator?

Asked 5 years ago by Nomi.

• A:Answer Hello Nomi, Thank you for reaching out to us about this amazing refrigerator. This is a great question. The width of this refrigerator is 35 3/4 inches. To view the Specification Sheet with other dimension information please follow this link https://files.bbystatic.com/nH47Eu7gPXjEv%2F8%2BVWkhXg%3D%3D/a77ba461-168c-406f-92a9-8b996b8eb35f.pdf. Feel free to reach out again with any other questions you may have.- Avery

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I remove the doors and drawer? I'm not sure if it will fit through the doorway

Asked 3 years ago by Champ.

• A:Answer We actually ended up taking the front door off its hinges to get ours in.

  Answered 2 years ago by Kebmc05Verified Purchase

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Q: QuestionDoes this refrigerator have auto fill?

Asked 3 years ago by Whirlpool.

• A:Answer Hi, Thanks so much for asking about our awesome products. This model refrigerator does not have the hands free auto fill. If that is a feature you are looking for, we recommend checking out model PFE28KYNFS. Reach out to us if you have more questions. Have a great day! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAre these made in USA?

Asked 3 years ago by JoeRoadmaster.

• A:Answer Hi there and thank you for your interest in this beautiful refrigerator. This unit is one of our Made in America units, which means it has 70% - 90% U.S.-based content. This includes parts, factory operations and wages. When we say, “Made in America,” we mean designed, engineered, and manufactured by thousands of U.S. employees who are proud to see their work in your homes. If you have any additional questions, we’re happy to answer! -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI just received my new refrigerator/freezer. Why is the freezer not working?

Asked 3 years ago by Lin22.

• A:Answer We had exactly the same issue - it took the better part of a full day for the freezer to get down to 0 F, but it has been fine since it finally chilled down. Turbo freeze, it did not. Best advice is to just wait.

  Answered 3 years ago by SkywiseVerified Purchase

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Q: QuestionThe front height of the refrigerator is 69 7/8 inches. What is the height of the back of the refrigerator?

Asked 3 years ago by PatQ.

• A:Answer The Fridge body is 69 7/8” front to back. The door in front is 70 3/8” ( 1/2” higher than the body)

  Answered 3 years ago by BobHVerified Purchase

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Q: QuestionDoes this refrigerator have a drop down/hide away adjustable shelf to enable for instance a bottle of wine. if not, is there a compatible shelf option for purchase and for how much?

Asked 3 years ago by Rebecca.

• A:Answer Hello- Thanks so much for your interest in our French Door Refrigerator. This is a great model with many nice features. It doesn't have the QuickSpace shelf that allows room for wine bottles, however it does have plenty of room on the door shelves to place your wine bottles. If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhere do I find the defrost drain? Apparently it is plugged as there is water underneath the wide drawer on the bottom of the refrigerator compartment. Leaked out onto the floor a few times before I looked it up. Now our food is freezing and that water to

Asked 3 years ago by GEREFRIGERATOR.

• A:Answer Hi! Thanks for reaching out. So sorry to hear that this is happening, truly. Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. There is no routine maintenance for the defrost drain tube or pan. If you have a clogged drain tube, you might see ice and/or water inside on the freezer floor or on the floor in front of the freezer. You may also see water under the full width drawer in the fresh food section. These models require some disassembly to access the defrost drain tube, so we recommend that you contact service. Our team can be contacted by calling: 1-800-432-2737 - Monday – Friday: 7 a.m. – 10 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this is helpful! Best wishes. -Michael@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhen initially coming out of the water dispenser, the water will be chilled to the temperature of the refrigerator. What is the storage capacity of the cooled filtered water before it starts dispensing filter tap-temperature water?

Asked 3 years ago by Bill.

• A:Answer I can get roughly 2 - 3 liters before the temp change is noticeable to be tap.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow much ice does it make a day?

Asked 3 years ago by Ice.

• A:Answer 3lb

  Answered 3 years ago by DebbieVerified Purchase

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Q: QuestionCan this model dispense both ice and water at the same time? For example, can you fill one cup with ice while filling another cup with water at the same time?

Asked 3 years ago by Lkc.

• A:Answer Hi - No, you can't dispense ice and water at the same time. You must select water or crushed/cubed ice on the control panel to select which you wish to dispense. Also, there is not enough room in the dispenser area for two cups to fit side-by-side. This was a great question and we appreciate you checking with us. Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhy does the fridge slide across the floor each time we open the door? Are the wheel locks the installer didn't lock at the bottom?

Asked 4 years ago by Corrye.

• A:Answer Hello. This model refrigerator does not have wheel locks. Leveling legs serve as a stabilizing brake to hold the refrigerator securely in position during operation and cleaning. The leveling legs also prevent the refrigerator from tipping or rolling. It is found on page 38 of your manual that came with your refrigerator. Adjusting the legs will prevent the appliance from rolling each time you open any door. Hope this helps. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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