Questions & Answers

Q: QuestionDoes this refrigerator have twin chill evaporators?

Asked 2 years ago by Eubie.

• A:Answer Yes. Twin cool evaporators.

  Answered 2 years ago by Anonymous

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Q: QuestionWhy the sound when the door is open does not work, even with the sign showing (Alarm ON)

Asked 2 years ago by Schmidt.

Q: QuestionDoes anyone find that you have to crank the temp of the fridge to 34 in order to get down to an actual 37 degrees? If I set it to 37, the interior doesn't get below 40.

Asked 2 years ago by whynotme.

• A:Answer I had this problem and had the mother board changed. Also, the temperature sensors were changed, but still had the problem. The fridge would not cool after 2 1/2 years, and they replaced it. The new one seems oK.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this refrigerator have separate temperature controls for thr refrigerator and the freezer?

Asked 2 years ago by Harley85l.

• A:Answer Yes, both are on the outside of the left door. Temp controls, Ice, water and power freeze and cool options.

  Answered 2 years ago by BrianVerified Purchase

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Q: Questionis this a GE Profile refrigerator

Asked 3 years ago by Bob.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionAre there stainless panels for the sides available?

Asked 3 years ago by Lolaray.

Q: QuestionMy front door is standard width of 33 inches--can the doors be opened to get frig in door? All other spaces are broad.

Asked 3 years ago by doug.

• A:Answer Yes if there is any problems they can remove the doors then replace them once installed.

  Answered 3 years ago by GmagreatVerified Purchase

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Q: QuestionHow long after installation does it take the freezer to cool down? Ours is not cooling yet, and the fridge is already getting cold. So we are concerned the freezer doesn't work.

Asked 3 years ago by Wendy.

• A:Answer Ours cooled down very quickly, I don't recall any problems. I hope everything worked out for you!

  Answered 3 years ago by Kebmc05Verified Purchase

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Q: QuestionSo we recently purchased the GFE28GYNFS model and had it installed. It makes such a loud noise when not making ice, but just running, Is that normal? Our previous GE didn’t do that until it was almost on it’s last leg. So you can imagine our concern.

Asked 3 years ago by Telly.

• A:Answer My GE does make a soft humming sound. But this is my first GE. I had LG before which was very quiet until it was on its last leg.

  Answered 3 years ago by GmagreatVerified Purchase

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Q: QuestionDoes the refrigerator have a carbon filter for odors?

Asked 3 years ago by LSK.

• A:Answer No carbon air filter

  Answered 3 years ago by JohnnyBeGoodVerified Purchase

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Q: QuestionWill refrigerator operate in attached garage in Phoenix temperatures?

Asked 3 years ago by Brogunda.

• A:Answer We truly appreciate your interest in this beautiful refrigerator. To ensure the unit works properly, it should not be installed where the temperature drops below 60°F or goes above 100°F. We hope this helps. We’re happy to answer any additional questions you may have. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDo you have larger GE 3 door (29-31 c.u.)?

Asked 3 years ago by MMP514.

• A:Answer Yes

  Answered 3 years ago by JohnnyBeGoodVerified Purchase

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Q: QuestionHow much space is required at the wall for the refrigerator door to open 90° before the handle hits on a GE model GFE28GYNFS refrigerator ?

Asked 3 years ago by Louie.

• A:Answer Hey there. The total width with the doors open 90 degrees, handles included, is 44 5/8 inches. You’ll need 4 7/16 inches between the wall and refrigerator to open the door 90 degrees. We're here should you have any additional questions. Have a great day! -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionMy brand new refrigerator's freezer is not working? It was just installed nothing is coming out of the vent? Could there be a button that needs to be pushed?

Asked 3 years ago by Lin22.

• A:Answer I don’t think so !!! We just had a Dud refrigerator !!!! Delivered, set up, plugger in. We put our food and frozen foods in it. Next morning freezer temperature was 67 degrees. Called the number the delivery people left us. Tech came out in two days, and a bad computer in it !!!! They ordered a new one. Long story short, 3 weeks till we got a working one. Luckily our old one was working and transferred everything to it !!!!!! We had sold it on Marketplace and the buyer was nice enough to wait the 3 weeks to get it. This is quite common I was told due to jostling around in transit. Best Buy only sells the product !!! The manufacturer ie GE or whomever is in charge of the QC.

  Answered 3 years ago by Anonymous

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Q: QuestionDoes this GE fridge have some shelves that are tempered glass or they are all made of plastics? thank you

Asked 3 years ago by Lisa.

• A:Answer Hey there, we're excited to assist you. The shelves are glass. If you need anything else, just reach out to us. All the best! - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat does this refrigerator dispense through the door? Water, ice cubes, AND crushed ice? If only some, which ones, please? Also, Is this refrigerator on wheels or slides to push it into place? Lastly, why such a huge cost difference for colors? TY

Asked 3 years ago by CH.

• A:Answer Yes.

  Answered 3 years ago by Domer64Verified Purchase

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Q: QuestionHow much clearance around the unit is required for good functionality?

Asked 4 years ago by MaryAnah.

• A:Answer 1 inch.

  Answered 3 years ago by Domer64Verified Purchase

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Q: QuestionIs this fridge fingerprint resistant stainless steel?

Asked 4 years ago by Fingerprints.

• A:Answer No

  Answered 3 years ago by BarryVerified Purchase

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Q: QuestionDo you have in stock a stainless steel refrigerator with ice/crushed ice and water dispenser that will fit in the space measured according to your website as 31.25 inch width and 72 inch height ? Bottom freezer would be ideal

Asked 4 years ago by Peggy.

• A:Answer Hi, Thanks for your interest in our products! We aren't currently offering a refrigerator with the exact size and feature requirements you need. We're so sorry for the disappointing news. You may want to consider one of the bottom freezer models in the following comparison link. These models will fit your space requirements but don't have the ice and water dispenser: https://www.geappliances.com/compare/3301/3629/3240 Please let us know if you have any other questions. Thanks! - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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