Questions & Answers

1-10 of 10 Questions
  • Question
    My wall space is 25" wide X 28" tall and 21" tall ... is this measurement   (1 Answer)

    ... for the back of the oven or the face plate?

    By Terry January 31, 2014.

    Answers
    • Best 
      Answer

      Dear Terry - this is Nancy at GE and I am happy to help you. This 27" double wall oven has the following dimensions: Overall Height 52-1/8 in Overall Width 26-23/32 in Overall Depth 26-5/8 in Cabinet Width 27 in Cabinet Cutout Dimensions (w x h x d) (in.) 25 x 49-11/16 x 23-1/2 I hope this helps! Thanks for checking with us!

      By GE Answers February 1, 2014.

      • Brand Representative
  • Question
    will this double oven fit into my 27" wide cabinet?   (5 Answers)

    By Anonymous October 8, 2013.

    Answers
    • Best 
      Answer

      Hi-this is Sue from GE. We appreciate your interest in our GE 27" Built-In Double Wall Oven JK3500SFSS. Yes. Model JK3500SFSS is designed to be installed into a 27" wall cabinet. The Cutout Dimensions are (w x h x d) (in.) 25 x 49-11/16 x 23-1/2. I suggest to view the installation instructions to prepare the opening. I have provided the link for you: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10856-1.pdf Thanks for checking with us!

      By GE Answers October 8, 2013.

      • Brand Representative
  • Question
    What is the installation fee   (4 Answers)

    By Anonymous April 4, 2015.

    Answers
    • Best 
      Answer

      176.00 and they did a great job. But it was a Simple swap out

      By DICKP274 September 26, 2015.

    • Question
      Dose this come in black stainless   (1 Answer)

      By Kat October 31, 2017.

      Answers
      • Answer

        Hi Kat- We are excited to hear of your interest in our Black Stainless finish! Black Stainless adds sleekness and originality. It wipes clean in seconds, remaining free from smudges, but full of character. GE® JK3500DFBB is not available in Black Stainless. We offer Stainless Steel JK3500SFSS, Black JK3500DFBB and White JK3500DFWW. Check out our GE Profile™ Series 27" Built-In Double Convection Wall Oven PK7500BLTS in Black Stainless. Explore our GE BLACK STAINLESS APPLIANCES: http://www.geappliances.com/ge/black-stainless-steel-appliances.htm - Keep in touch! SUEatGEA

        By BrandAnswers November 2, 2017.

        • Brand Representative
    • Question
      Can you give me the EXTERIOR dimensions of each of the oven doors and of the upper control panel.? Thank you.   (1 Answer)

      By Ed October 17, 2017.

      Answers
      • Answer

        Hi Ed- Thanks for viewing GE! We are happy to provide the dimensions. Top and bottom doors have same dimensions: Height: 21.56”, Width: 26.75”, Thickness: 1.8”. Also, the control panel dimensions are approximately 26-3/4" Width, 5-3/16" Height, 1-1/8" Depth. We hope this helps. Keep in touch! SUEatGEA

        By BrandAnswers October 23, 2017.

        • Brand Representative
    • Question
      Can you tell me the cost for delivery and installation and, the removal of the old oven. Thanks   (1 Answer)

      By Alan September 2, 2017.

      Answers
      • Answer

        Approximately $165.00 if you don't have to have alterations.

        By GoldenMom October 8, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      I just bought a double wall oven model GE - 27" Built-In Double Electric Wall Oven - White-on-White Model: JK3500DFWWSKU: 9559657 My cut out dimensions are 25.25" wide by 50" tall Will these cutout dimensions work?   (2 Answers)

      By Hamlet August 8, 2017.

      Answers
      • Answer

        Hello Hamlet. This is RICHARDatGEA. The JK3500DFWW requires a cut-out height of 49 11/16" min. to 50 1/8" max. and a cut-out width of 25" min. to 25 1/4" max. Your cut-out dimensions do work. Thanks for the question.

        By GE Answers October 4, 2017.

        • Brand Representative
    • Question
      Do the oven lights have an of/off switch? Someone said elsewhere that the lights only came on when you open the doors?   (4 Answers)

      By Mike September 8, 2016.

      Answers
      • Answer

        Yes you can turn them on and off from the outside.

        By GoldenMom October 8, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Installing a GE JK3500DFCC wall oven   (2 Answers)

      I am thinking about installing a GE JK3500DFCC, 27 inch wall oven in place of an old Kitchenaid 27 wall oven,-- Model number KE0S277YAL-4, 20 years old. Are they likely to be interchangeable.? Cut out size the same?

      By The Big Guy November 17, 2015.

      Answers
      • Answer

        I replaced that same double wall oven--The cabinet cutout was larger than required for the GE...Had to make a larger panel to cover the space under the lower oven; my cabinet manufacturer did not have a bigger one. The new oven is really efficient--Did take a little getting used to, since I've never had an electric oven before, but I really like it!

        By Tripsmom January 14, 2016.

      • Question
        Is the certified sabbath mode found in both upper and lower ovens? (JK3500DFWW)   (1 Answer)

        By Anonymous January 21, 2015.

        Answers
        • Answer

          Hello, This is Michelle with GE and I am happy to answer your question. Yes, the certified sabbath mode is available in both upper and lower ovens on this model JK3500DFWW. Thank you for checking.

          By GE Answers January 22, 2015.

          • Brand Representative

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