Questions & Answers

Q: QuestionHi. When you say depth measurement, is it measured from the back of the unit to the door handle of the oven/microwave? What is the depth of the actual door & handle?

Asked 5 years ago by Ben.

• A:Answer Hello Ben, Thanks for reaching out. We're happy to help. Yes, this is correct. The overall depth includes the door and handle. The handle protrudes 3" from the door. We hope this helps. Best wishes. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have ordered the GE single Electric Wall Oven with built in Microwave - BB. model JK3800DHBB, Sku # 9181055. The unit is being delivered next Friday, Oct.30th. I need a digal copy of the Operating manual now. Can you provide?

Asked 5 years ago by Rich.

• A:Answer Hi there, Richard - Great question! You can view the Owner's Manual here: https://bit.ly/34xXzgP Thanks so much for reaching out. Congratulations on the new wall oven! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a GE 27" electric oven and microwave combo. Will a 30" combo fit in that same space? If not what do I have to do?

Asked 5 years ago by Truly.

• A:Answer the measurements on the site are dead on. Pull your current one out a little, see what the hole size is, the depth should be okay, just a matter of size of the hole.

  Answered 5 years ago by MeInMKEVerified Purchase

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Q: QuestionDoes the microwave have a turntable?

Asked 5 years ago by Jaynie.

• A:Answer Hello Jaynie, thank you for your question! Yes, this microwave has a 16" in diameter turntable. We hope this helps! Please let us know if you have any additional questions. – CV

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace our thirty year old GE model JKP78GOK2 with this unit. The opening for my unit is 24 11/16 inches. Will this model fit?

Asked 5 years ago by Miked.

• A:Answer https://pdf.lowes.com/dimensionsguides/084691263074_meas.pdf

  Answered 1 year ago by RodSJ

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Q: QuestionDoes delivery and installation include removing and hauling away the old wall oven?

Asked 5 years ago by DottieWest.

• A:Answer Yes. Delivery is normally free but if you have it installed, they will take the old appliance away. I believe it has to already be removed.

  Answered 5 years ago by KimsterVerified Purchase

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Q: QuestionWhat is the broiler element - 8 pass? 2 pass? Is there a price difference for different elements?

Asked 5 years ago by JoseyJo.

• A:Answer Hi JoseyJo - Thanks for viewing GE Model JK3800SHSS! The lower oven has an 8-pass broil element providing full broil coverage and even browning from edge to edge. Pricing for replacement broil elements will vary based on the type. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill GE Model JK3800SHSS (27") fit in the cabinet space where my older GE Model JKP78GOK4 (27") fit, or will adjustments need to be made to the surrounding cabinets?

Asked 5 years ago by Anonymous.

• A:Answer I had a cabinet with an old Kenmore unit, which was made by GE, and it fit just fine. One exception - the power cable is behind the unit, and so it juts out a tiny fraction to make room for it. Not a problem. But it fit into our space with no modifications necessary.

  Answered 5 years ago by ScottVerified Purchase

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Q: QuestionI want to replace a 30 year old GE oven/microwave combo (27"). How can I be sure the new 27" GE combo will fit in the current opening?

Asked 5 years ago by Anonymous.

• A:Answer Hi - It's nice to hear from you! We certainly appreciate your loyalty.So that we can provide dimensions, please provide the model number of your 30 year old GE oven/microwave combo. Also, take a look at the following link "Measuring for a New Wall Oven": https://www.geappliances.com/ge/wall-oven/wall-oven-installation-guide.htm - Model JK3800SHSS is also designed for installation in a standard 27" wall oven cabinet. We suggest viewing the Quick Specs document the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/content/migrated-ge/wall-oven/79756_built_in_ge_rebate.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this a replacement for GE JKP90S0M1SS? I measured the exterior of my Microwave/oven wall unit that i would like to replace and it is 26.5 inches. Would this 27 inch unit work?

Asked 5 years ago by Mary.

• A:Answer Hi Mary - It's nice to hear from you! We are sorry to hear your GE Model JKP90S0M1SS needs replacing and apologize for any inconvenience this has caused. Yes, GE 27" Single Electric Wall Oven with Built-In Microwave Model JK3800SHSS (26 3/4"W) can be installed in the same 27" wide cabinet. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/content/migrated-ge/wall-oven/79756_built_in_ge_rebate.pdf - We appreciate your loyalty! If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat GE Poducts can I replace built-in GE microwave JE1590BC and GE Profile built-in 27" single convection wall oven JKP18BDBB with? See photo

Asked 5 years ago by Carbonawitz.

• A:Answer Hi carbonawitz - Thanks for reaching out to us and for choosing GE! If you are interested in stainless, we offer GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven Model #: PEB7227ANDD and optional 27" Stainless Trim Kit JX7227SLSS (sold separately). This can be installed above GE® 27" Smart Built-In Single Wall Oven Model #:JKS3000SNSS and GE® 27" Smart Built-In Convection Single Wall Oven Model #: JKS5000SNSS. See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - We also offer GE® 27" Built-In Combination Microwave/Thermal Wall Oven Model #: JK3800SHSS. See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - We appreciate your loyalty! Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a 2007 model oven and microwave combo. I am considering this unit. Please tell me if it will fit my cabinet space. Photo of model info attached.

Asked 5 years ago by ZaZa.

• A:Answer Hi ZaZA - We certainly appreciate your loyalty! Yes, your current GE® 27" Built-In Double Microwave/Thermal Wall Oven Model #JKP90BMBB can be replaced with GE 27" Single Electric Wall Oven with Built-In Microwave Model # JK3800SHSS. Both fit in a standard 27" wide wall oven cabinet. Also, GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/content/migrated-ge/wall-oven/79756_built_in_ge_rebate.pdf - Play Video: https://www.youtube.com/embed/ySmpgRi30_g?rel=0 - We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the microwave convection and what does convection microwave mean?

Asked 5 years ago by Meg283.

• A:Answer Hello Meg283 - We appreciate your interest in the combination microwave /thermal wall oven JK3800SHSS and we are happy to help! This microwave does not offer a convection cooking mode. Convection microwaves are capable of cooking by microwave, convection or a combination of the two. In a convection microwave oven, a fan in the rear of the microwave blows air across a heater and directs it into the oven. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: Question“Will this Model (JK3800DHBB) fit in the cabinet space for a JKP90BM1BB that is being replaced?”

Asked 5 years ago by FrankL.

• A:Answer Hi Flocap44. We'd be happy to help! Based on our research, the new microwave/wall oven combination unit that you've offered here will work as a wonderful replacement for your older model. We hope that this helps and that your kitchen ends up looking beautiful.

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this need a trim kit?

Asked 6 years ago by Dee.

• A:Answer Hi Dee - Thanks for choosing GE Model JK3800SHSS! Trim Kits are not required for Built-in Wall Ovens. We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11109-1.pdf - We’re glad to have you in the family. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat is the temperature increment on the dial selector, and the min and max temperatures that can be selected?

Asked 6 years ago by Nancy.

This question was asked about the related product: GE - 27" Single Electric Wall Oven with Built-In Microwave - White on White

• A:Answer Hi Nancy - Thanks for considering GE Model JK3800DHWW! The oven temperature can be set from 170F to 550F in 5 degree increments. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI have a JKP77G0J3 GE wall oven dated 1987. I would like to replace it with the GE JK3800SHSS. Will it fit? Thank you, Mindy

Asked 6 years ago by Mindy.

• A:Answer My old wall oven was about that old, & I only measured the top to bottom case. The installation team did an excellent job of fitting the new unit in my space. I had extra space so we had to leave a gap at the bottom, which I can use for cookbooks, baking trays, etc. I will have a handyman help with the wood that they use to fill the gaps.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHow long should it take for this oven to preheat to 400 degrees?

Asked 6 years ago by Junebug6977.

• A:Answer About 3 weeks. :) Seriously, preheating time is not one of the pluses of this oven. It seems to take longer than my old Kenmore model, but that changed the temperature every 1 - 2 degrees of heating and this does it every five degrees. I've learned to preheat way early. I haven't measured the time though.

  Answered 5 years ago by ScottVerified Purchase

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Q: Questionis installation free on the GE-27 inch single electric wall oven with built in microwave for santa rosa ca 95405

Asked 6 years ago by dean.

• A:Answer No installation isn't free. Depending on what your power source is that you are working with it is really pretty easy. It's heavy and takes two people to lift it into place but really, I did it myself and it took me about 45 minutes. I'm also in construction so I know what I'm doing. Even though, anyone with some mechanical abilities really could do it as long as you don't need to do anything different with your power source. This oven calls for 30 amps. My old one took 40 amps so I had to swap out breakers.

  Answered 5 years ago by David36

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