Questions & Answers
- Model:
- JK3800SHSS
- |
- SKU:
- 3512816
Q: Question110 volts or 220 volts
Asked by Louv.
- A:Answer Hi Louv - GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS operates on 208V/240V. Amp Rating at 208V/240V is 30A. KW Rating at 208V is 5.4. KW Rating at 240V is 7.2. You can view the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11109-1.pdf - Thanks for your interest! Sue
Answered by GE Answers

Q: QuestionWill this model fit where model JKP85W0D1WW is?
Asked by Ruth.
- A:Answer Hi Ruth - Yes, GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS is a replacement for model 27" JKP85W0D1WW. We certainly appreciate your loyalty. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - FIT GUARANTEE- Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Enjoy! Sue
Answered by GE Answers

Q: Questionis the microwave like an typical microwave or something else?
Asked by Anonymous.
- A:Answer Hi - Yes, the upper oven is a 1000 Watt, 1.7 cu. ft. microwave with sensor cooking (a built-in sensor in the upper microwave automatically calculates and adjusts cooking times and power levels for favorite foods). Thanks for choosing GE. Enjoy! Sue
Answered by GE Answers

Q: QuestionI currently have the microwave wall oven combo model # JKP64G0P3BG and I plan to replace it with this unit. Will the cabinet cutout fit the new unit? Thanks
Asked by Piggy.
- A:Answer The short answer for us was NO. We had to have the 220v junction box moved closer in the cutout, because the old oven from 1986 had a longer line and the box was below the kitchen floor (in the basement ceiling). So $200 for the electrician to make the new junction box was an unexpected additional expense. Also, the cabinet was about a quarter inch too tight, so we had to widen it on both sides , and trim the counter edge so that the overhang on the oven wouldn't hit it. So $75 more for the carpenter. Be safe and measure carefully!
Answered by cinnasue
Q: QuestionWhat are the required minimum wall opening dimensions (width, height and depth)?
Asked by LAOTR.
- A:Answer The cutout dimensions are (W x H x D) 25 x 41-1/8 x 23-1/2 inches.
Answered by CommunityAnswer
Q: QuestionCan this unit replace Kitchen Aid Electric 27" built in combination oven and microwave model KEMS378X? (Manufactured in 1991.)
Asked by Mom.
- A:Answer The measurements they provide are accurate. I’m not familiar with your kitchen aid appliance. Ours was a GE. Pull the unit out an inch or two and measure the opening to see if the new one will fit. Good luck!
Answered by Bill
Q: QuestionJk 3800shss wall oven/micro several web sites including best buy show 2 racks in the pic but some list that you get three & others + best buy don't say -mine when delivered had 2 , called store she went by web Pic said 2. GE site ask question says 3
Asked by Anonymous.
- A:Answer Hi - Thanks for reaching out to us and for choosing GE. We apologize for any confusion. This model comes with 2 self-clean oven racks, not 3. Correction requests have been sent to the appropriate teams. Keep in touch at GEAppliances.com - Sue
Answered by GE Answers

Q: QuestionIs there a trim kit that will fit this item?
Asked by Melphil70.
- A:Answer I was told by Sales there is and they would install it, but they lied. I have a huge hole under oven and I did pay extra to ensure that would not happen.
Answered by Mark
Q: QuestionCan this combo unit replace GE Model number JKP86B0F2BB?
Asked by Missy.
- A:Answer Hi Missy - Yes! GE® 27" Built-In Combination Microwave/Oven JK3800DHBB can be installed in the same 27" cabinet. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320135_jk3800dh_c2.pdf - (JKP86BFBB- Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320356_jkp86bf_cf_wf_r2.pdf ) - FIT GUARANTEE - Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We know you have choices and appreciate the trust you've placed in us. Thanks for being part of our GE Appliances Family! Enjoy- Sue
Answered by GE Answers

Q: QuestionOur current oven microwave combination is 26 wide and 46.5 long. Will this unit fit
Asked by Benfin.
- A:Answer Our wall opening was 27 and the oven was 26 3/4. length was 42 3/8 our open was 43. so I think this unit will not fit. If you have the manufacture name and call them they can give you current model numbers of combinations that will work.
Answered by Anonymous
Q: QuestionIf the microwave or oven needs to be replaced, can each be replaced separately?
Asked by Charlie.
- A:Answer No, I believe they are a combined unit.
Answered by hope2give
Q: Questionhow to keep the clock on all the time.
Asked by jackbel.
- A:Answer On microwave pad, select settings, turn knob to clock, display mode, select display mode and then display always and select that. Time will display after a few seconds and stay on
Answered by Carol
Q: QuestionSelf-clean??
Asked by Booboo.
This question was asked about the related product: GE - 27" Single Electric Wall Oven with Built-In Microwave
- A:Answer Yes, this oven is self cleaning.
Answered by CommunityAnswer
Q: QuestionNeed this unit or something like it in 24” wide by 42” high, back or stainless.
Asked by Anonymous.
- A:Answer Hi - We currently do not offer a 24" Single Electric Wall Oven with Built-In Microwave. We offer GE® 24" Double Wall Oven JRP28SKSS Stainless/ JRP28BJBB Black (Approx. Product Dimensions (WxHxD) (in.) 23 3/4 in x 48 5/8 in x 23 1/8). See Quick Specs for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320310_jrp28sk_c2.pdf - Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionDoes this come in black?
Asked by Belinda.
- A:Answer Hi Belinda- We're glad to hear of your interest! Yes, the model number in black is JK3800DHBB. It is also available in white- JK3800DHWW. Keep in touch! SUE@GEA
Answered by GE Answers

Q: QuestionIn reading reviews on any of the ovens GE makes, specially gas. The biggest complaint is the amount of noise the fan makes. Is this common
Asked by Julie.
- A:Answer Hi Julie- This is Sue at GE Appliances. We are excited to hear of your interest! The oven cooling fan for the electronic controls is controlled by a thermostat. The cooling fan may run throughout the entire bake cycle and continue even when the oven is off. This is considered normal operation. When running, the fan will emit a low hum sound. Thanks for checking with us!
Answered by GE Answers

Q: QuestionIs the microwave a convection oven as well
Asked by New user.
- A:Answer Hi New user- This is Sue at GE Appliances. We are excited to hear of your interest! The upper oven is a 1.7 cu. ft. 100 watt microwave oven with sensor cooking. It is not a convection oven. The lower oven is a traditional oven. Thanks for checking with us!
Answered by GE Answers

Q: Questionwhat is the wattage in the microwave portion?
Asked by Anonymous.
- A:Answer 1000 watts
Answered by DCSK
Q: QuestionDo you have in white?
Asked by Anonymous.
- A:Answer Hello, This is Michelle with GE and I am happy to answer your question. Yes, GE does offer this model in white. The model number is JK3800DHWW. Thank you for checking.
Answered by GE Answers

Q: QuestionIs there any kind of non-stick coating? What material are the oven racks and interior components made of?
Asked by LM.
- A:Answer We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards.
Answered by GE Answers

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