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  • QuestionReplacing oven and micro wave, my opening is 41 1/2 high, 28 1/2 width and 23.5 depth might be 24 inches dept. How do I know if this will fit, not sure how wide unit is including trim. Are dimensions stated including the trim or not?

    Asked by onemoreshot.

    • Answer Hi there, Based on what we are seeing, the height of the unit does include the trim. You can see more about features and dimensions through the unit's Quick Specs, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - Also, if you are having more detailed questions about installation, you can see pg. 3 section 2D in your Installation Instructions, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11109-1.pdf - We hope that this helped! Thank you so much for your question. -Michael

      Answered by GE Answers

  • QuestionIs this a single or double oven? Does the top part double as an oven AND microwave?

    Asked by TG.

    • Answer Hi TG - GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS is a single unit. The upper oven is a sensor microwave only. See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - We also offer GE Profile™ 27" Built-In Combination Convection Microwave/Convection Wall Oven PK7800SKSS. The upper oven has convection bake and microwave cooking modes. See Quick Specs for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PK7800EK_SK_R2.pdf - Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionIs the lower oven both a convestion and conventional oven?

    Asked by Mike.

    • Answer Hi Mike - The lower oven is not convection. The lower oven is conventional (traditional) only. We also offer GE Profile™ 27" Built-In Combination Convection Microwave/Convection Wall Oven PK7800SKSS. The lower oven features both Conventional (Traditional) Bake and Convection Bake cooking modes. Learn more about cooking modes- COOKING - TRADITIONAL AND CONVECTION COOKING SYSTEMS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34369 - Thanks for your interest in GE. Keep in touch! Sue

      Answered by GE Answers

  • QuestionI am looking for a replacement for my GE microwave/oven with the model number JKP68G0K2. Will this fit?

    Asked by Lou.

    • Answer yes

      Answered by mala

  • QuestionWhat is the manufacturer’s warranty on a GE wall oven?

    Asked by Ken.

    • Answer Hi Ken - Parts Warranty: Limited 1-year entire appliance. Labor Warranty: Limited 1-year entire appliance. See written warranty for full details (Page 30): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80737-2.PDF - All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Keep in touch at GEAppliances.com - We are always eager to help! Sue

      Answered by GE Answers

  • QuestionDoes the microwave oven support convection baking? browning? crisping?

    Asked by Jerry.

    • Answer no

      Answered by mala

  • QuestionWill this model fit where I have a GE - 27" Stainless Steel Built-In Combination Microwave/Wall Self-Cleaning Oven Model JKP90SP-SS is?

    Asked by Tara.

    • Answer yes

      Answered by mala

  • QuestionWill it fit the same space of a GE 27" built in double microwave/thermal wall oven Model JKP85wdww? Thanks

    Asked by Clark.

    • Answer Hi Clark, Based on our research, we are finding that the new model of wall oven is about 3" deeper than the old model. This could cause some issues in installing the new model in an old cutout space. However, should you want to look at the installation instructions, you can do so through this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11109-1.pdf - We hope that this helped! Thank you so much for your question. -MS

      Answered by GE Answers

  • QuestionI'm replacing a GE model number JKP76GOP48BB. Will this fit the same cabinet? Also, does it come in Black Stainless?

    Asked by Rorsndoors.

    • Answer Hi Rorsndoors - Yes, GE® 27" Built-In Combination Microwave/Oven JK3800DHBB can be installed in the same 27" wide cabinet. It is also offered in Stainless Steel (JK3800SHSS) and White (JK3800DHWW). This model is not offered in Black Stainless. We suggest to view the Specification document for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320135_jk3800dh_c2.pdf - FIT GUARANTEE - Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty! Sue

      Answered by GE Answers

  • QuestionWe have GE model JKP65 and can’t find the dimensions for it. Would this model fit the space?

    Asked by Rosgal.

    • Answer Hi Rosgal - So that we can better assist you with dimensions, please provide the complete model number of your wall oven. Also, view the following link - Measuring for a New Wall Oven: https://www.geappliances.com/ge/wall-oven/wall-oven-installation-guide.htm - We suggest to view the Quick Specs at the following link for GE 27" Built-In Combination Microwave/Oven JK3800DHWW: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320135_jk3800dh_c2.pdf - FIT GUARANTEE- Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • Question110 volts or 220 volts

    Asked by Louv.

    • Answer Hi Louv - GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS operates on 208V/240V. Amp Rating at 208V/240V is 30A. KW Rating at 208V is 5.4. KW Rating at 240V is 7.2. You can view the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11109-1.pdf - Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionWill this model fit where model JKP85W0D1WW is?

    Asked by Ruth.

    • Answer Hi Ruth - Yes, GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS is a replacement for model 27" JKP85W0D1WW. We certainly appreciate your loyalty. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - FIT GUARANTEE- Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Enjoy! Sue

      Answered by GE Answers

  • Questionis the microwave like an typical microwave or something else?

    Asked by Anonymous.

    • Answer Hi - Yes, the upper oven is a 1000 Watt, 1.7 cu. ft. microwave with sensor cooking (a built-in sensor in the upper microwave automatically calculates and adjusts cooking times and power levels for favorite foods). Thanks for choosing GE. Enjoy! Sue

      Answered by GE Answers

  • QuestionI currently have the microwave wall oven combo model # JKP64G0P3BG and I plan to replace it with this unit. Will the cabinet cutout fit the new unit? Thanks

    Asked by Piggy.

    • Answer The short answer for us was NO. We had to have the 220v junction box moved closer in the cutout, because the old oven from 1986 had a longer line and the box was below the kitchen floor (in the basement ceiling). So $200 for the electrician to make the new junction box was an unexpected additional expense. Also, the cabinet was about a quarter inch too tight, so we had to widen it on both sides , and trim the counter edge so that the overhang on the oven wouldn't hit it. So $75 more for the carpenter. Be safe and measure carefully!

      Answered by cinnasue

  • QuestionWhat are the required minimum wall opening dimensions (width, height and depth)?

    Asked by LAOTR.

    • Answer The cutout dimensions are (W x H x D) 25 x 41-1/8 x 23-1/2 inches.

      Answered by CommunityAnswer

  • QuestionCan this unit replace Kitchen Aid Electric 27" built in combination oven and microwave model KEMS378X? (Manufactured in 1991.)

    Asked by Mom.

    • Answer The measurements they provide are accurate. I’m not familiar with your kitchen aid appliance. Ours was a GE. Pull the unit out an inch or two and measure the opening to see if the new one will fit. Good luck!

      Answered by Bill

  • QuestionJk 3800shss wall oven/micro several web sites including best buy show 2 racks in the pic but some list that you get three & others + best buy don't say -mine when delivered had 2 , called store she went by web Pic said 2. GE site ask question says 3

    Asked by Anonymous.

    • Answer Hi - Thanks for reaching out to us and for choosing GE. We apologize for any confusion. This model comes with 2 self-clean oven racks, not 3. Correction requests have been sent to the appropriate teams. Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionIs there a trim kit that will fit this item?

    Asked by Melphil70.

    • Answer I was told by Sales there is and they would install it, but they lied. I have a huge hole under oven and I did pay extra to ensure that would not happen.

      Answered by Mark

  • QuestionCan this combo unit replace GE Model number JKP86B0F2BB?

    Asked by Missy.

    • Answer Hi Missy - Yes! GE® 27" Built-In Combination Microwave/Oven JK3800DHBB can be installed in the same 27" cabinet. Check out the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320135_jk3800dh_c2.pdf - (JKP86BFBB- Quick Specs: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320356_jkp86bf_cf_wf_r2.pdf ) - FIT GUARANTEE - Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We know you have choices and appreciate the trust you've placed in us. Thanks for being part of our GE Appliances Family! Enjoy- Sue

      Answered by GE Answers

  • QuestionOur current oven microwave combination is 26 wide and 46.5 long. Will this unit fit

    Asked by Benfin.

    • Answer Our wall opening was 27 and the oven was 26 3/4. length was 42 3/8 our open was 43. so I think this unit will not fit. If you have the manufacture name and call them they can give you current model numbers of combinations that will work.

      Answered by Anonymous